Sales Development Representative

hace 2 semanas


Ciudad de México Genesys A tiempo completo

It's fun to work in a company where people truly BELIEVE in what they're doing
- We're committed to bringing passion and customer focus to the business._

**Job Description**:
The Sales Development Representative is responsible for generating qualified opportunities for the sales force through a combination of inbound & outbound efforts. They also serve as the main point of contact to build relationships with incoming calls and web inquiries. The role is 100% dedicated to lead management and nurturing leads.

**Responsibilities**:

- Build rapport with contacts/prospects by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process
- Transform Marketing leads to Sales Opportunities that meet a minimum qualification criteria (BANT), by educating and challenging prospective buyers
- Partner with field sales reps on outbound prospecting and competitive strategies to generate opportunities
- Searches using tools such as linkedIn, zoominfo etc. for prospecting key contacts inside defined accounts
- Ensure that planned activities related with lead management are completed in time and with high quality

**Qualifications**:

- Native Spanish speaker + Fluent English (written and spoken)
- Excellent presentation, verbal and written communication skills, and ability to engage with technical and senior executive business decision makers.
- Strong rapport building phone and face-to-face communication skills
- Bachelor’s degree in business, marketing, communications or related major, or equivalent related experience in Software, SaaS
- 3+ years of proven business-to-business experience in a sales or inside sales environment.
- Knowledge of telecommunications industry (Contact Center, IVR, PBX, CTI, ACD) is a plus.
- Driven to exceed defined targets and quotas.

Covid-19:
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.

As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures continue to be updated.

Reasonable Accommodations:
Reasonable Accommodations Form



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