Named Account Manager Iii

hace 15 horas

Ciudad de México Avaya A tiempo completo

**About Avaya**:
**ABOUT THE OPPORTUNITY**:
We at AVAYA are looking for a Named Account executive with a strong consultative sales approach, with a successful track record of growing Enterprise accounts and on-boarding new logos while attaining best-in-class performance delivering profitable outcomes and experiences that will help customers and prospects to transform their business with our Customer Experience solutions portfolio. Excellent communication skills, including writing, speaking, and listening. English fluent required.

You will have the exciting opportunity to help drive the growth and shape the future of Avaya among the most relevant customers in the industry by selling and positioning our best in class solutions of Customer Experience like Avaya Experience Platform solution, Social Media, Analytics, Artificial Intelligence, either in cloud or on premise models.

To be successful in this role you will be required to be self-driven, be bold, tech savvy but most importantly, to be passionate about sales.

**ABOUT THE RESPONSIBILITIES**:

- Account and Customer relationship management
- Achieve and exceed quota targets.
- Define strategy through account plans to ensure quota targets and deliver sustainable growth and meet customer needs.
- Develop relationships with new and existing customers and drive strategy.
- Become a trusted advisor establishing strong relationships based on knowledge of customer business needs.
- Build a foundation for future business opportunities and accurate account information.
- Develop and deliver comprehensive business plan to address customer priorities and pain points.
- Actively understand each customer's environment, strategic growth plans, technology strategy and competitive landscape.
- Remain updated on key industry trends and issues impacting the customer.
- Manage complex sales engagements, identifying key decision makers, and building effective relationships.
- Follow a disciplined approach to maintain and evolve pipeline to the next sell cycles.
- Use and leverage the support from Marketing, Solution Consultants, Sales Specialists and Partners to grow assigned accounts.
- Evolve and close sales opportunities through sales strategy
- Participate and promote Avaya at events to position our vision and future of customer experience within our Enterprise accounts, prospects and key decision makers.
- Demonstrate leadership skills in the strategy execution and guiding an extended team to win sales and brand positioning.
- Sell business value, not products.
- Monitor, measure and communicate progress against your quota.

**EDUCATION**:

- BA/BS degree or equivalent work experience required.
- MBA desired.

**ABOUT THE REQUIREMENTS**:

- Minimum 10+ years of experience in Sales and complex business negotiations
- Prior experience selling at the enterprise accounts.
- Possess both a sales and technical background that enables them to drive an engagement at the CXO levels and technical leaders at the customer organization.
- Proven experience selling software, Customer Experience and Customer Engagement solutions through SaaS / cloud models.
- You should have demonstrable evidence of have meeting previous quota and revenue targets in similar roles.
- You should demonstrate proven experience in managing large / regional / global accounts & prospects.
- Strong background in solution selling with proven experience.
- Account management and account planning.
- Demonstrated proficiency in all areas of the sales cycle, including prospecting, initial discovery, presentation, demonstration and closing.
- Ability to engage and quickly develops consultative, influential, credibility-based relationships at all customer levels, C-Level executives.
- Work cross-functionally to coordinate and integrate diverse teams and inputs into sales-focused strategy development.
- Influences buying conversations and the progression of all deals through the buying cycle.
- Drives exceptional sales velocity and close rates.

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