Partner Account Manager

hace 2 meses

Desde casa, México Commercient.com A tiempo completo

**Partner Account Manager (PAM) - Job Description**

**Commercient’s mission** is to help growing companies run their Sales, Marketing, and Customer service, more efficiently by seamlessly connecting their ERP and CRM systems with an AI-driven platform. “We are the leading ERP integration platform for CRM deployments”. Every day 50,000 + users log on to CRM and automate their ERP, sales, customer service, billing, invoices, and payments with Commercient SYNC. Thousands of our customers around the globe automate and process their mission-critical business transactions 365 days a year, 24/7 with Commercient SYNC.

We have the leading CRM APP in the fastest growing CRM software market segments, namely Salesforce CRM, HubSpot CRM and Microsoft CRM. Commercient builds intelligent AI-driven APPS with an “out of the box” integration experience. Commercient has 20 + years of integration and services experience, and services over 1000 + organizations worldwide.

**Why work with Commercient?**

We strive to make our environment a place where all people are respected and valued. We believe that by building a company of diverse people, we also build diversity of thought and richness of experience. We are stronger and better for it.
- We are early adopters of innovation, a strategy that has served us well. We put new technology to work and we develop big, new ideas.
- We provide learning and development budgets to help you grow and bond with your team.
- Company culture Come work with some of the best people you'll ever meet We have a fun, dynamic team
- We always support a work life balance because hey, we are all human

If you are passionate, confident with technology, and looking for the opportunity to jump start a fantastic technology career with a professional software technology organization and you are prepared to work hard, Commercient is the right place for you.

**About the Role**:
As a Partner Account Manager at Commercient, you will play a crucial role in fostering and enhancing our business relationships with existing partners. Your primary focus will be to nurture these partnerships through effective communication, understanding their unique needs, and ensuring high levels of satisfaction with our services. You'll be responsible for the entire lifecycle of the partnership, from onboarding new partners with a structured 90-day program to continuously managing and supporting their growth. Your role is pivotal in maintaining strong, mutually beneficial relationships, acting as the main point of contact, and continuously delivering value to our partners. You will collaborate closely with various internal teams to align our goals with partner needs, ensuring a harmonious and productive partnership ecosystem.

**Key Responsibilities**:

- Act as the primary liaison between Commercient and its partners, maintaining and enhancing relationships.
- Connect partners and their clients to our sales team, ensuring a seamless transition when partners submit leads.
- Onboard new partners effectively, ensuring a smooth transition and clear understanding of our products and services.
- Manage and deepen partner relationships, identifying and encouraging growth opportunities.
- Collaborate with internal teams, including sales, marketing, and technical support, to align partner needs with our business objectives.
- Regularly assess partner satisfaction and resolve any issues or conflicts that arise, ensuring a high retention rate.
- Keep partners informed about product updates, changes, and potential impacts on their business.
- Organize and participate in partner meetings, events, and training sessions.
- Monitor partner activity, analyze performance metrics, and create reports to track progress and identify areas for improvement.
- Provide feedback from partners to internal teams to help shape future product developments and strategies.

**Qualifications**:

- Proven experience working with CRM, ERP, or eCommerce platforms.
- Demonstrable experience in partner account management or a related field, with a track record of maintaining and growing business relationships.
- Proficient in CRM and data analysis tools, capable of translating data into actionable insights.
- Technical acumen with the ability to understand and articulate complex product details clearly.
- Strong organizational skills with an ability to manage multiple partners and projects simultaneously.
- Evidence of adaptability and flexibility, with a willingness to tackle various challenges and rapidly changing environments.
- Exceptional communication and interpersonal skills, capable of building trust and fostering strong relationships.
- Creative problem-solving skills, with a history of implementing innovative solutions in a business context.
- Conflict resolution abilities, with experience navigating and resolving disputes effectively.

**Location**: This position is fully remote.

**Compensation**:
US$: 12-16k

This range is not inclusive of

  • Account Manager Assistant

    hace 1 mes

    Desde casa, México Udalenno A tiempo completo

    **Role Description** The account manager assistant is responsible for assisting the account manager in the success and retention of each Stryde client. They work to ensure that tasks are completed on time and within budget. They identify blockers and work with the account manager to communicate those to the client. They are also responsible for an initial...

  • Account / Project Manager

    hace 2 meses

    Desde casa, México Cápita Works - Virtual Assistants in Mexico A tiempo completo

    **Account/Project Manager - Advertising Campaigns** We are seeking an experienced and enthusiastic Account/Project Manager to join our team. In this role, you will play a pivotal role in the successful execution of advertising campaigns for our valuable partners and advertising clients. Your primary focus will be on managing relationships with advertisers...

  • Partner Account Executive

    hace 2 meses

    Desde casa, México Imperva A tiempo completo

    **Opportunity - Partner Account Executive**: The Partner Account Executive (PAE) is responsible for the recruitment, development and management of the business relationships with Reseller and Distribution partners. The successful PAE will work in tandem with Security Engineers and Regional Sales Managers to successfully develop and service all partners and...

  • Account Manager

    hace 2 días

    Desde casa, México Nimble Gravity A tiempo completo

    **Account Manager** **Location**: Mexico - Remote Are you a skilled communicator with a talent for building and maintaining strong relationships? Do you have a knack for identifying business opportunities and finding creative solutions to meet your clients' needs? Then you belong with us! As an Accounts Manager, you will be responsible for managing and...

  • Account Manager

    hace 1 mes

    Desde casa, México Oliver Agency A tiempo completo

    **Account Manager** **About OLIVER** OLIVER is a rapidly expanding global creative services agency with a twist: we provide our clients with bespoke dedicated agencies that operate from within their offices. It’s a dynamic, fast paced, solutions-focused start-up environment that brings client and agency closer together to co-create more effective and...

  • Account Manager

    hace 2 meses

    Desde casa, México Virtustant A tiempo completo

    We can pay in USD or MXN! We are looking for a dynamic digital marketing expert to join our growing team. In this role, you'll manage and oversee clients and their digital marketing services we provide. You will act as the primary point of contact between our clients and the agency, ensuring results and strategizing with the clients. The ideal ROCK STAR...

  • Partner Relationship Manager

    hace 1 mes

    Desde casa, México Nimble Gravity A tiempo completo

    **Partner Relationship Manager**: **Skylight** **(Latin America & Caribbean)** **Location**:Mexico - Remote (Travel required) Who You Are: **About Skylight**: Skylight supports the monitoring, control, and surveillance of suspicious behaviors that may indicate illegal fishing, pollution, trafficking, or other maritime crimes. More than 50 countries use...

  • Account Manager

    hace 2 semanas

    Desde casa, México Gamelearn Mexcio S de RL de CV A tiempo completo

    Gamelearn is a fast-growing startup using video games and simulators to help corporations and institutions achieve their goals. More than 300,000 professionals from large corporations (Apple, Coca-Cola, Adidas, Heineken, etc...) have already played their way to success with Gamelearn. Since our inception, we have 5 investors supporting our expansion, 100+...

  • Account Manager

    hace 19 horas

    Desde casa, México TALENTO ESPECIALIZADO A tiempo completo

    El Account Manager (AM) es el responsable de garantizar la producción, entrega y el correcto funcionamiento de las campañas publicitarias contratadas por los clientes. **Requisitos** - Profesionales de publicidad y marketing Apasionadas por lo digital - Indispensable experiência en ecommerce - Experiência trabajando sobre plataformas de paid media como...

  • Account Manager Latam-latin America

    hace 3 días

    Desde casa, México Tillster, Inc. A tiempo completo

    **Account Manager LATAM-Latin America** **(Remote)** **DESCRIPTION** The Account Manager is responsible for managing a portfolio of high value accounts and acts as the primary point of contact between the client’s upper management and Tillster. The primary objectives of the Account Manager are to promote Tillster products and services to aggressively...

  • Account Manager

    hace 5 días

    Desde casa, México Your People Partners A tiempo completo

    **_Are you experienced as a non-sales-y B2B Account Manager based in Central America?_** **_ Experienced in tech, SaaS, solution sales or technical solutions account management?_** **_ Do you love the fact you'll have all appointments in your diary with vetted potential clients so zero outbound/cold calling?_** **_ Would you love to join one of the UK’s...

  • Account Manager

    hace 1 semana

    Desde casa, México Rocket.la A tiempo completo

    ¡Únete a Nuestro Equipo! Buscamos un Account Manager Apasionado por las Relaciones Clientes y la Gestión de Proyectos de Banca Digital y Servicios Financieros En Rocket.la, estamos emocionados por anunciar una nueva oportunidad para unirse a nuestro equipo como Account Manager en nuestro departamento comercial. Si eres una persona apasionada por las...

  • Account Manager

    hace 1 mes

    Desde casa, México Remote Latinos A tiempo completo

    **Position Needed**:Account Manager **Salary range**: $1000-$3500 based on skill and bonusesSchedule VA: 8-5 CST; Full timeWhich softwares the VA is nice to have experience?: slack, clickup, fb, google, paid ads in general **Day to Day Task**: - Communicate with all accounts/clients - Help onboard that teach clients help CRMs - Understand the Ads and...

  • Partner Manager

    hace 1 semana

    Desde casa, México MessageBird A tiempo completo

    **Transform the communications world!**: We’re proud (and excited!) to be transforming the global communications landscape through our Omnichannel Platform-as-a-Service (OPaaS). - ** What’s my job title?** Partner Manager - LATAM - ** Where in the world? **You can work remotely from Mexico or Brazil - ** Working hours? **For this role, you will operate...

  • Junior Account Manager

    hace 18 horas

    Desde casa, México YouScan A tiempo completo

    We're looking for a junior account manager in Mexico City to join the YouScan Customer Success team. This professional will work with prospective, new, and paying customers, so this role combines sales development and customer service responsibilities with the prospect of growing into an account manager position. Excellence in customer service is one of the...

  • Remote Account Manager

    hace 1 mes

    Desde casa, México Cápita Works - Virtual Assistants in Mexico A tiempo completo

    **Cápita Works** was founded in 2020, amid a global pandemic, to provide people with remote jobs to work from home and offer small and medium-sized companies in the US access to the best remote talent in Mexico. We are still striving to find the best talent in Mexico, individuals who are eager to be part of an innovative environment and **work remotely**...

  • Key Account Manager Ti

    hace 2 meses

    Desde casa, México Korn Ferry A tiempo completo

    Empresa líder en implementación de soluciones en TI: Redes escalables Data Center & Hibrid Cloud Seguridad integrada Voz y colaboración Solicita: **Key Account Manager TI** Locación: Tijuana, Guadalajara o CDMX Esquema híbrido **Experiência**: Hunting cuentas nuevas. 6-7 años de experiência en áreas de telecomunicaciones, TI, Cloud. Nível...

  • Account Manager Sr

    hace 2 días

    Desde casa, México Talent Boutique Consulting A tiempo completo

    Importante empresa de Marketing Digital busca Account Manager Sr. que cubra con el siguiente perfil: Objetivo: Cuidar y mantener una relación sólida con los Clientes a largo plazo e identificar oportunidades de negocio que permitan el crecimiento de las Cuentas asignadas y mantengan la rentabilidad. **Responsabilidades**: 1. Ser el vínculo entre el...

  • Technical Account Manager

    hace 2 meses

    Desde casa, México Virtuozzo A tiempo completo

    Virtuozzo is looking for an outstanding Technical Account Manager to join our support team and assist with both technical and strategic help in using Virtuozzo products. In this role you will provide personalized, proactive support and guidance, while cultivating high-value relationships with customers as you seek to understand their IT infrastructure,...

  • Key Account Manager

    hace 2 meses

    Desde casa, México Micromine A tiempo completo

    **Work options**: Remote **Key Account Manager** **About Us** Founded over 35 years ago, Micromine is a leading provider of next generation technology for the mining sector. Over the years we have steadily grown to become one of the world’s leading mining software companies, with our solutions used at more than 2,000 sites in over 90 countries. **What...