Remote Account Manager
hace 2 semanas
**Cápita Works** was founded in 2020, amid a global pandemic, to provide people with remote jobs to work from home and offer small and medium-sized companies in the US access to the best remote talent in Mexico.
We are still striving to find the best talent in Mexico, individuals who are eager to be part of an innovative environment and **work remotely** for small or medium-sized companies in the US that are always looking to grow and develop.
We are seeking a top-notch **Account Manager**, who will be part of a social impact company driven by a mission to grow faith and cultivate community. It's not necessary to share a catholic religious belief but respect and empathy for the beliefs of others is a must.
**Essential Functions**:
- Drive business growth with our clients by identifying relevant account opportunities and implementing solutions.
- Own project management related to advertising campaigns, organizing workflows for respective tasks.
- Coordinate all content received by clients for advertising campaigns.
- Set the foundation for a successful renewal process, conducting high-touch meetings and resolving any issues.
- Prepare and present weekly and monthly reports on key metrics and updates.
- Onboard new clients and ensure a positive first impression and high buyer satisfaction.
- Update client dashboards for weekly reporting.
- Maintain an updated account management CRM to reflect account activity status and overall performance.
- Work cross functionally with marketing, and tech teams to ensure all deliverables are executed on according to IO / campaign requirements.
**Required Education and Experience**:
- 3+ years of experience in account management or project management, preferably in the advertising or media industry.
- Excellent organizational skills with the ability to manage multiple client relationships and stakeholders effectively.
- Proven track record of managing contract renewals and driving up-sells.
- Strong experience in building, improving, and leading account management processes and reporting.
- Verifiable references demonstrating shared values, diligence, and results.
**We offer**:
- Remote work (within Mexico).
- Highly competitive compensation package.
**Language**:
- Inglés avanzado (required)
Work Location: Remote
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