Vip Manager
hace 5 meses
En Grupo Orenes, importante holding empresarial con una destacada presencia en todos los sectores relacionados con la hostelería y restauración, ocio y el juego privado, estamos actualmente en búsqueda de un gestionador/a VIP para nuestra División de Salas de Juego.
Tu papel principal será asegurar que nuestros clientes VIP reciban una experiência excepcional y personalizada en cada interacción.
**Responsabilidades principales**:
- Gestión de relaciones con clientes VIP, asegurando su satisfacción y fidelización.
- Planificación y ejecución de eventos y promociones exclusivas para clientes VIP.
- Resolución de incidencias y atención a las solicitudes especiales de los clientes VIP.
- Análisis de preferencias y comportamientos de los clientes para mejorar su experiência.
- Colaboración con los equipos de marketing y operaciones para desarrollar estrategias orientadas a los clientes VIP.
**Requisitos**:
Formación:
- Licenciatura en Administración de Empresas, Marketing, Hostelería o campo relacionado.
Experiência:
- Mínimo 3 años de experiência en un rol similar, preferiblemente en el sector de hostelería, entretenimiento o juego.
Habilidades:
- Excelente capacidad de comunicación y atención al cliente.
- Fuertes habilidades organizativas y capacidad para gestionar múltiples tareas.
- Orientación a resultados y capacidad para trabajar bajo presión.
Idiomas:
- Nível Intermedio de inglés
**Ofrecemos**:
- Incorpórate a una empresa estable y con una larga trayectoria.
- Trabaja en un equipo innovador y multidisciplinar en constante evolución.
- Disfruta de un entorno de desarrollo profesional con posibilidades reales de crecimiento.
- Salario mensual en el rango de los 16,000 a los 20,000 dependiendo aptitudes, experiência y conocimientos.
**Compromiso con la igualdad**:
-
Senior VIP Account Manager
hace 3 semanas
Ciudad de México, Ciudad de México Pentasia A tiempo completoJob Title: Senior VIP Account ManagerWe are seeking a highly motivated and experienced Senior VIP Account Manager to join our team at Pentasia. As a key member of our iGaming software and platform provider, you will be responsible for overseeing a portfolio of assigned customers in Mexico and providing exceptional customer service to ensure their...
-
Senior VIP Relationship Manager
hace 17 horas
Ciudad de México, Ciudad de México Pentasia A tiempo completoOur client, a leading iGaming software and platform provider, is searching for a Senior VIP Relationship Manager. This role involves overseeing a portfolio of assigned customers in Mexico and actively finding solutions to potential problems while engaging customers.Main Responsibilities:Identify and assess customers' needs to achieve satisfaction above...
-
Guest Experience Manager
hace 5 meses
México Hilton A tiempo completoGuest Experience Manager A Guest Experience Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Experience Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order...
-
Guest Experience Manager
hace 5 meses
México Hilton A tiempo completoA Guest Experience Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Experience Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional...
-
Manager On Duty
hace 7 meses
México Hilton A tiempo completoA Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in...
-
P2p Analyst
hace 5 meses
México ABB A tiempo completo**P2P Analyst ( VIP & Expert Services )**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
-
Service Delivery Manager
hace 5 meses
Ciudad de México Amaris Consulting A tiempo completo**Who are we? **:Amaris Consulting es una firma independiente de asesoría tecnológica que ofrece servicios de orientación y soluciones para las empresas. Reúne a más de 7 500 personas distribuidas en 5 continentes y más de 60 países. Con más de 1.000 clientes en todo el mundo, hemos implementado soluciones en proyectos importantes durante más de una...
-
Service Delivery Manager
hace 5 meses
Ciudad de México amaris A tiempo completoJob description Buscamos consultores dinámicos para hacer crecer nuestro equipo de Sistemas de Información y Digital en Ciudad de Mexico. Tu experiência, conocimiento y compromiso nos ayudarán a enfrentar los retos de nuestros clientes. Estarás apoyando diferentes proyectos a través de tu experiência como Service Delivery Manager. **Sus principales...
-
Night Manager
hace 7 meses
México Hilton A tiempo completoNight Manager A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure...
-
Executive Administrative Assistant
hace 1 mes
Ciudad de México, Ciudad de México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our team of dedicated professionals is committed to delivering unforgettable moments for our guests, residents, and partners.About the Location:Our hotel in Mexico...
-
Night Manager
hace 7 meses
México Hilton A tiempo completoA Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members...
-
Assistant Front Office Manager
hace 7 meses
México Hilton A tiempo completoAn Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members...
-
Hotel Operations Coordinator
hace 2 semanas
Ciudad de México, Ciudad de México Four Seasons Hotels and Resorts A tiempo completoAbout Four Seasons:Four Seasons Hotels and Resorts is a leader in the hospitality industry, driven by a passion for excellence and a commitment to delivering exceptional guest experiences. Our team members around the world create unforgettable moments for our guests, residents, and partners through a dedication to luxury and genuine heart.About the Role:The...
-
Guest Service Manager
hace 7 meses
México Hilton A tiempo completoGuest Service Manager A Guest Service Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Manager, you will oversee the Guest Service/Front Office Team which is the main...
-
Project Manager
hace 5 días
Ciudad de México, CDMX DR Security A tiempo completo**VIP Ingeniería** te invita a formar parte de su equipo de trabajo como: **Project Manager** **Objetivo del puesto**: Coordinación administrativa y de ejecución del proyecto. Seguimiento a los procesos con la dependencia y procesos internos entre áreas. **Perfil** - Ingeniería Civil o Arquitectura **(Indispensable Título y Cédula...
-
Guest Service Manager
hace 7 meses
México Hilton A tiempo completoA Guest Service Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Manager, you will oversee the Guest Service/Front Office Team which is the main connection between the...
-
Administrative Assistant to The General Manager
hace 2 meses
México, QRoo. Hilton A tiempo completoAdministrative Assistant to the General Manager An Administrative Assistant to the General Manager is responsible to provide the General Manager with administrative support including typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements and other general office duties. Assumes full responsibility...
-
Associate Talent Manager
hace 5 meses
México Meliá Hotels International A tiempo completoEn Meliá Hotels International, tienes el poder de crear tu futuro. Para nosotros lo más importante es tu talento: compartimos contigo esa pasión que en el día a día te hace poner tu corazón en todo lo que haces. Encuentra una nueva forma de inspirar a los demás, conviértete en VIP con nosotros en Club by Meliá. Misión: Apegado a la filosofía,...
-
Senior Development Manager
hace 5 meses
Ciudad de México Melia Hotels International A tiempo completo**_“El mundo es tuyo con Meliá”_** Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. **Porque pertenecer a la gran familia Meliá es ser...
-
Guest Service Supervisor
hace 2 meses
Ciudad de México, CDMX Hilton A tiempo completoGuest Service Supervisor An Executive Lounge Manager-Supervisor is responsible for the satisfaction of executive Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice and information is delivered when requested. **What will I be doing?** As an Executive Lounge Manager-Supervisor, you are responsible for the...