Vip Manager

hace 5 meses


México Grupo Orenes A tiempo completo

En Grupo Orenes, importante holding empresarial con una destacada presencia en todos los sectores relacionados con la hostelería y restauración, ocio y el juego privado, estamos actualmente en búsqueda de un gestionador/a VIP para nuestra División de Salas de Juego.

Tu papel principal será asegurar que nuestros clientes VIP reciban una experiência excepcional y personalizada en cada interacción.

**Responsabilidades principales**:

- Gestión de relaciones con clientes VIP, asegurando su satisfacción y fidelización.
- Planificación y ejecución de eventos y promociones exclusivas para clientes VIP.
- Resolución de incidencias y atención a las solicitudes especiales de los clientes VIP.
- Análisis de preferencias y comportamientos de los clientes para mejorar su experiência.
- Colaboración con los equipos de marketing y operaciones para desarrollar estrategias orientadas a los clientes VIP.

**Requisitos**:
Formación:

- Licenciatura en Administración de Empresas, Marketing, Hostelería o campo relacionado.

Experiência:

- Mínimo 3 años de experiência en un rol similar, preferiblemente en el sector de hostelería, entretenimiento o juego.

Habilidades:

- Excelente capacidad de comunicación y atención al cliente.
- Fuertes habilidades organizativas y capacidad para gestionar múltiples tareas.
- Orientación a resultados y capacidad para trabajar bajo presión.

Idiomas:

- Nível Intermedio de inglés

**Ofrecemos**:

- Incorpórate a una empresa estable y con una larga trayectoria.
- Trabaja en un equipo innovador y multidisciplinar en constante evolución.
- Disfruta de un entorno de desarrollo profesional con posibilidades reales de crecimiento.
- Salario mensual en el rango de los 16,000 a los 20,000 dependiendo aptitudes, experiência y conocimientos.

**Compromiso con la igualdad**:



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