Customer Organization Enablement Manager Iii

hace 5 meses

Guadalajara, México Salesloft A tiempo completo

**Job Title: Customer Organization Enablement Manager III**

**Location: Guadalajara, MX (Remote)**

**THE OPPORTUNITY**:
Although we're proud of our history, we're even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.

At Salesloft, our** Customer Organization Enablement Manager III **will be pivotal to our company's success. You will be a key member of our fast-growing and high-performing Customer/Partner Education and Content team. You will support the Customer Organization which includes Customer Success, Support, Services, and Alliances teams. We believe that the most successful customer-facing teams have a passionate and supportive team behind them helping to drive success.

On a day-to-day basis, as an advanced professional with a deep understanding of Salesloft, you will play a pivotal role in leading enablement activities and planning for internal teams. Drawing from your vast experience, you will:

- Engage directly with senior Customer Organization leaders, using your advanced expertise to drive strategic decisions and ensure optimal execution.
- Be responsible for initiatives with Customer/Partner Education & Content team members, pushing the boundaries in program tracking design, implementation, and operationalization.
- Lead high-stakes discussions with Customer Organization leaders, offering strategic insights and comprehensive progress reports.
- Directly influence the Customer Organization''s strategies and performance metrics, setting ambitious targets.
- Innovate and refine the Post-Sales enablement process, ensuring industry-leading standards.
- Be recognized as a leading expert in Post-Sales methodology, process, enablement, training, and activation.
- Oversee the development of skills matrices, advancing the skills enablement program.

In addition to working with amazing colleagues who exemplify our 'team over self' core value, you will also have the opportunity to be a key business partner who is at the inflection point of an industry that is experiencing hyper-growth.

**WHAT WE'RE LOOKING FOR**:
We are seeking A bias-towards-action, results-oriented, motivated and strategic thinker who can distill large amounts of complex information into simple, action oriented, and tactical steps. Someone who is able to keep a cross-functional group moving towards a collective goal and uncover/remove blockers before they become one in a timely manner. Specifically, you will play a pivotal role in helping us shape how a best-in-class organization operates.

You will learn from our existing team and draw from their extensive experience and success, while bringing new perspectives and solutions to enable exponential growth and greater market share penetration. As a trusted enablement partner, the Customer Organization Enablement Manager must be an authentic collaborator, strong leader, and proactive, strategic problem solver.

If you're looking for an opportunity to learn more, do more, and become more, then becoming our next Customer Organization Enablement Manager **is the career path for you**

**THE TEAM**:
Our Salesloft's Customer/Partner Education and Content team is comprised of seasoned Enablement professionals who are all aligned on one vision and mission:

- **Vision**:Every seller is loved by the buyers they serve (#saleslove)
- **Mission**:Equip companies to maximize revenue by creating a fantastic buying experience

They are also the epitome of our core values: Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

**THE SKILL SET**:

- Ability to thrive in a fast-paced environment and pivot at a moment's notice
- 3 years creating and driving enablement programming and initiatives
- 4+ years of relevant experience in a SaaS environment
- Strong business acumen with a solid understanding of the post-sales customer experience
- An understanding of learner concepts and post-sales processes (Support, Customer Success, Professional Services, Alliances)
- A well-defined approach to performance coaching
- Strong project management skills
- Obsessed with developing, implementing, and ensuring adoption of new processes or behaviors
- A love for strategic coaching with sellers & managers across all levels
- Experience building consensus, change management, and driving change in organizations
- Ability to uncover business problems, build and align on a strategy, and then execute on the strategy
- Experience building instructor-led course materials including presentations and activity guides
- Exceptional presentation and facilitation skills
- Disciplined, flexible, and autonomous work habits; we don't micromanage
- End-user and administrative experience with Salesforce is preferred
- Experience with Salesloft is a plus

**WITHIN ONE MONTH, YOU'LL**:

- Attend Salesloft's New Hire Orientation, where you will learn our Salesloft story and understand what makes our "Lofters"

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