Customer Experience Representative
hace 3 semanas
**Job Description: Customer Experience RepresentativeSummary**
**100% Remoto**
Responsible for administrative and customer service tasks to ensure accurate and timely processing of orders and complaints. Keep customers informed about the status of orders, shipments, and warranty cases.
**Essential Responsibilities**
- Process and confirm customer purchase orders.
- Enter new customers and contacts into ERP and CRM systems.
- Manage customer complaints and close cases per procedures.
- Proactively communicate order and complaint status to customers.
**Qualifications**
- Passion for customer experience excellence.
- Ability to work under pressure.
- Attention to detail and technical aptitude.
- Excellent communication and organizational skills.
**Education and Experience**
- College degree required.
- Over 2 years of customer service experience.
- Basic knowledge of electrical power.
- Advanced English proficiency.
Tipo de puesto: Tiempo completo
Sueldo: $29,000.00 - $35,000.00 al mes
Beneficios:
- Seguro de gastos médicos mayores
- Vales de despensa
Pago complementario:
- Bono de asistencia
Tipo de jornada:
- Turno de 8 horas
Pregunta(s) de postulación:
- Sistemas ERP y CRM que manejas
Escolaridad:
- Licenciatura terminada (Deseable)
Experiência:
- Customer Service: 2 años (Deseable)
- empresas de manufactura: 1 año (Deseable)
Idioma:
- Ingles Avanzado (Obligatorio)
Lugar de trabajo: Empleo presencial
-
Customer Experience Representative
hace 4 semanas
Guadalajara, Jalisco, México Helpware A tiempo completoAbout HelpwareWe are a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. Our purpose is to provide best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.Our Guadalajara, Mexico Team is growing, and we're looking for experienced Customer Support...
-
Sales and Customer Experience Representative
hace 2 meses
Guadalajara, Jalisco, México At&T Mexico A tiempo completoOverviewAt AT&T Mexico, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Sales and Customer Experience Representative, you'll play a vital role in helping us achieve this goal.Salary and BenefitsWe offer a competitive monthly base salary of MXN 17,000 (before Taxes) and the opportunity to earn a...
-
Customer Experience Representative
hace 7 meses
Guadalajara, México Sparrow Search A tiempo completo**Job Description: Customer Experience RepresentativeSummary** **100% Remoto** Responsible for administrative and customer service tasks to ensure accurate and timely processing of orders and complaints. Keep customers informed about the status of orders, shipments, and warranty cases. **Essential Responsibilities** - Process and confirm customer purchase...
-
Customer Service Representative
hace 1 semana
Guadalajara, México Wipro A tiempo completo**Bilingual customer service representative** **$15000 - $17000 Mensual** Customer Service Representative: - Education: High School / GED - Experience: 0- 6 months minimun, in Customer Service - Skills Required: Good communication skills, good analytical skills, typing speed of min 30 wpm with 90% accuracy - Roles & Responsibilities: Ensure accurate...
-
Customer Service Representative
hace 1 semana
Guadalajara, México Invicta Stores A tiempo completoAs a well-established eCommerce Multi brands (luxury, Fashion, Jewelry, Home Goods, Electronics); we are looking for fully bi-lingual (English/Spanish) Customer Service Representatives. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to...
-
Customer Service Representative
hace 7 meses
Guadalajara, México Helpware A tiempo completo**About Us**: Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...
-
Customer Service Representative
hace 4 meses
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. We are hiring **Customer Service...
-
Customer Service Representative
hace 7 meses
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. We are hiring **Customer Service...
-
Customer Service Representative I
hace 2 meses
Guadalajara, Jalisco, México Glidewell Guadalajara A tiempo completoAbout the Role">We are seeking a highly skilled Customer Service Representative to join our team at Glidewell Guadalajara. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.">Key Responsibilities">">Answer inbound telephone calls from current and potential...
-
Customer Service Representative
hace 7 meses
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. We are hiring **Customer Service...
-
Oem Customer Service Representative
hace 3 meses
Guadalajara, México REALTRUCK A tiempo completoWe are looking for an **OEM Customer Service Representative** to handle the reception and distribution of forecasts, follow up on production, and ensure the proper flow of EDI documents. This role also involves processing claims, following up with the Quality Control (QC) team, answering surveys, managing customer portals, reviewing scorecards, coordinating...
-
Customer Care Representative
hace 19 horas
Guadalajara, México Lingble A tiempo completo**Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well as brands that sell exciting consumer goods in other industries that want to expand...
-
Customer Service Representative
hace 5 días
Guadalajara, México Invicta Stores A tiempo completoThe Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to managerial team when necessary. Our Customer Service Representatives are the first point of contact, so we are interested in individuals with a commitment to customer satisfaction and an...
-
Customer Service Representative
hace 5 días
Guadalajara, México Flex A tiempo completoAt Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in...
-
Customer Service Representative
hace 7 meses
Guadalajara, México Wexpand A tiempo completo**Job Title: Customer Service Representative** As a Customer Service Representative, you'll be an integral part of our mission to make every move a joyful experience. **Your responsibilities will include**: - **Prompt and Courteous Support**: Answer customer support calls promptly and professionally, leaving a positive impression in every interaction. -...
-
Customer Service Representative
hace 3 semanas
Guadalajara, Jalisco, México Hrpv Human Resources Puerto Vallarta A tiempo completoWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Hrpv Human Resources Puerto Vallarta in Guadalajara, Jalisco.As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer satisfaction. To excel in this role,...
-
Csr Customer Service Representative
hace 7 días
Guadalajara, México Alfa Talent A tiempo completoCUSTOMER SERVICE REPRESENTATIVE **Requisitos** - Experiência en customer service - Inglés Avanzado - Preparatoria terminada - Disponibilidad de rotar turnos **Ofrecemos** $14,500 nominales Seguro de vida Seguro de gastos médicos mayores familiar Seguro dental y visual Vales de despensa Aguinaldo **Salary**: $14,500.00 per month Application...
-
Bilingual Customer Service Representative
hace 4 días
Guadalajara, México Wipro A tiempo completo**Bilingual customer service representative** **$15000 - $17000 Mensual** Customer Service Representative: - Education: High School / GED - Experience: 0- 6 months minimun, in Customer Service - Skills Required: Good communication skills, good analytical skills, typing speed of min 30 wpm with 90% accuracy - Roles & Responsibilities: Ensure accurate...
-
Customer Service Representative
hace 7 meses
Guadalajara, México Flex A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Customer Service Representative
hace 3 horas
Guadalajara, México Flex A tiempo completoAt Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in...