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Customer Service Specialist
hace 3 semanas
Renamed multinational Agricultural Company is searching for his new Customer Service Specialist.
Your new company
Renamed multinational agricultural company located in Guadalajara, Jalisco.
Location
Zapopan, Jalisco | Hybrid work.
Your new Role
As Customer Service Specialist you will be responsible to provide reliable, high quality customer service to customer´s base of the company full count program, you will execute order management support from the initiation through the coordination of the transplant orders with 3rd party greenhouses to the final shipment of seedlings to the end customer, you will enter customer orders while creating seeds transfers and plant production orders in SAP maintaining inventories, orders and plant availability, you will track delivery confirmations with transplant producers and communicate to customers spot plant availability, pricing and order confirmations, receive and facilitate communication between the supply chain and final customers building strong relationships and trust with internal and external stakeholders.
What you´ll need
- Bachelor´s Degree concluded.
- Minimum of 3 years of experience in Customer Service, Order Management or Supply Planning for multinational companies.
- Desirable experience with seeds, greenhouses, vegetables, or food production.
- Experience in Customer Service sales cycle, order entry process, logistics tracking and production or demand planning.
- Proactivity, teamwork, and continuous improvement.
- ERP knowledge, preferably but not exclusive SAP.
- Advanced English.
What you´ll get in return
35.000 - 37.000 MXN. + Superior Law Benefits Package.
**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1031289
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