Network & Radio-communication Maintenance Support
hace 3 meses
Thales people architect solutions that support 85 million mainline and suburban passenger journeys, worldwide, every day. Our Rail Signalling and Communication systems are used on metro lines across major cities, and 72,000 kms of route, 52,000 trains per day in 16 countries are controlled by our Traffic Management Systems. Together We deployed the first-ever nationwide ticketing system which processes over 50 million ticketing transactions in 100 cities daily.
En RCS México, nos encontramos en búsqueda de un Comunicaciones, Electrónica, Eléctrica, Sistemas o afín, para cubrir la posición de Network & Radio-communication maintenance support engineer; para laborar de forma presencial en sitio y rolar turnos; en los municipios de Zinacantepec, Toluca de Lerdo, Metepec, San Mateo Atenco, Lerma y Ocoyoacac, Estado de México; así como en las alcaldías de Cuajimalpa y Álvaro Obregón en la CdMx.
En esta posición serás responsable de brindar soporte técnico especializado en sitio, para la atención de las fallas de los sistemas de Telecomunicaciones (Nível 3), Suporte técnico en sitio, para la atención de las fallas de los sistemas de Red de datos IP/MPLS, Fibra óptica, Telefonía IP, Radio comunicaciones por banda ancha (WiFi tierra-Tren) y GSM-R (Nível 3), generando el dictamen hacia el cliente por medio del análisis de causa/raíz y conocimientos técnicos avanzados en Telecomunicaciones, así como capacitación tanto formal con on-the-job en sitio, del personal técnico y de supervisión de mantenimiento., con las siguientes responsabilidades:
- Soporte técnico al equipo para el mantenimiento de los subsistemas de Red de datos IP/MPLS, Fibra óptica, Telefonía IP, Radio comunicaciones por banda ancha (WiFi tierra-Tren) y GSM-R, implementados en el TIMT.
- Soporte y capacitación a los técnicos y supervisores de mantenimiento, para la configuración de los equipos de telecomunicaciones a reparar/reemplazar, conforme el “Configuration Management Plan” & los “Configuration Items” correspondientes del proyecto.
Principales Actividades
- Capacitación técnica, tanto formal como on-the-job de los técnicos y supervisores de mantenimiento, para desarrollo del mantenimiento preventivo y atención de incidentes en mantenimiento correctivo.
- Generar el dictamen de análisis de causas de fallas, reportadas en incidentes durante la operación y/o mantenimiento preventivo, para poder deslindar responsabilidades y determinar las acciones correctivas y/o de reparación de los equipos afectados
- Durante el proceso de transición de la implementación del proyecto a su mantenimiento (CAPEX a OPEX), participar activamente en el Comité de evaluación y solución (CCB) de las fallas mayores / sistemáticas (PCR - Problem Change Request) reportadas en la implementación del proyecto (CAPEX), para atención y seguimiento de PCR, proponiendo acciones y/o adecuaciones a la ingeniería.
- Contribuir para probar y validar la solución de PCR que se terminen en los CCB
- Retroalimentación de resultados técnicos en campo a área de ingeniería del proyecto (SEM), con activa participación en el registro y análisis de lecciones aprendidas del proyecto.
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