Empleos actuales relacionados con Customer Support Engineer - City - DE-CIX Management GmbH
-
Senior Customer Support Engineer
hace 2 semanas
City, México Emplifi A tiempo completo**About Emplifi**: Emplifi’s unified customer engagement platform empowers more than 20,000 of the world’s leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy...
-
Customer Engineer
hace 3 semanas
City, México Capital Markets Gateway A tiempo completo“Companies access the capital markets to raise money that will ultimately drive expansion, innovation, and employment growth, which is why we have built an integrated capital markets platform that will optimize the deal flow process for all market participants.” Greg Ingram, CMG CEO and Co-Founder. **About us** Capital Markets Gateway (CMG) is a...
-
Technical Support Engineer, Enterprise
hace 2 semanas
City, México Outreach A tiempo completo**About the Team** As a member of the Technical Support Engineering Team, we are the front line at Outreach who interact with more customers than anyone else in the company. We are the face of Outreach and own that we are the voice of the customer. We are driven to recognize patterns and champion results - whether they be process updates, product...
-
Support Engineer 1
hace 3 días
City, México Blue Yonder A tiempo completoJob Profile - Support Engineer I Overview BY is looking for a Support Engineer to join our Platform Services, this position is responsible for the support and administration of BY Connect powered by MuleSoft Enterprise Service Platform, DMS2021, Platform 2023 (these are integration platforms). The Support Engineer must possess a broad range of...
-
Technical Support Engineer
hace 14 horas
Mexico City Glia A tiempo completoTechnical Support Engineer (Mexico City) About GliaOur award-winning technology powers conversations with customersfor some of the world’s largest enterprises. We believe thatcombining the human touch with technology is the best way to createamazing customer experiences. When human abilities such asproblem-solving, creative thinking and relationship...
-
Senior Technical Support Engineer
hace 3 semanas
City, México Glia Technologies A tiempo completo**About Glia**: Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with...
-
Support Engineer
hace 2 semanas
City, México kinsta A tiempo completoKinsta is one of the top-managed **WordPress hosting companies,** with a growing club of 120,000+ businesses including startups, universities and Fortune 500 firms. We're motivated by excellent quality, and proud to have received a** 97% satisfaction rating from our customers**. That's because, to us, each day is a chance to **grow**. As a team, we...
-
Technical Support Engineer
hace 4 días
City, México Altair Engineering A tiempo completo**Transforming the Future with the Convergence of Simulation and Data** **Technical Support Engineer** Do you like a challenge, are you a complex thinker who likes to solve problems? If so, then you might be the new Altairian we are searching for. At Altair, your curiosity matters. We pride ourselves on a business culture that enables open, creative...
-
Senior Customer Integrations Support Engineer
hace 3 semanas
City, México UST Global A tiempo completo1 Opening - Mexico City **Role description**: **Senior Customer Integrations Support Engineer** **Lead I - Software Engineering** **Who We Are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative...
-
Technical Support Engineer I
hace 3 semanas
City, México Aspen Technology A tiempo completoThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Customer Success Engineer
hace 4 semanas
City, México Outreach A tiempo completo**About The Team** - The Customer Success team is at the core of Outreach. We focus on driving real business impact for customers, not just supporting the technical specs of our product. The purpose of Customer Success at Outreach is to guide our customers throughout their Outreach journey - with a focus on removing barriers to product adoption and...
-
Technical Support Engineer
hace 2 semanas
City, México RGF A tiempo completo**Location**: City **Salary**: SGD 5k to 6k **Function**: Internal IT **Job Description**: **Our Client's Service/Product**: Support real-time operating platform **The Responsibilities**: ・Address technical questions from clients on the operation of the ICONICS Suite of software and products ・Document all calls as cases into the company Salesforce CRM...
-
Support Engineer, Audible
hace 1 día
Mexico City Amazon.com A tiempo completoAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with...
-
Support Engineer, Audible
hace 4 horas
Mexico City Amazon.com A tiempo completoAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with...
-
Support Engineer, Audible
hace 1 día
Mexico City Amazon A tiempo completoAt Audible, we believe stories have the power totransform lives. It’s why we work with some of the world’s leadingcreators to produce and share audio storytelling with our millionsof global listeners. We are dreamers and inventors who come from awide range of backgrounds and experiences to empower and inspireeach other. Imagine your future with us. ABOUT...
-
Entry level Technical Support Engineer
hace 1 día
Mexico City Glia A tiempo completoAbout Glia Our award-winning technology powersconversations with customers for some of the world’s largestenterprises. We believe that combining the human touch withtechnology is the best way to create amazing customer experiences.When human abilities such as problem-solving, creative thinking andrelationship building are enhanced with technology......
-
Manager, Customer Support and Training
hace 3 semanas
City, México Aspen Technology A tiempo completoThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
-
Customer Support Representative
hace 3 semanas
Mexico City Sagan Recruitment A tiempo completoJob Title: Customer Support RepresentativeLocation: Remote (EST Timezone)Work Schedule: Monday - Friday: This is a rotating shift schedule within our open hours of operation, which are between 9:00 AM - 9:00 PM EST. Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of...
-
Customer Quality Engineer
hace 2 semanas
Mexico City Autoliv Mexico A tiempo completoCustomer Quality EngineerWhat you’ll do:• Quality point of contact for assigned OEM customer accounts.• Leads cross-functional problem-solving teams to investigate quality issues, minimize customer impact, and drive timely resolution.• Coordinate response to customer and supplier rejections, including containment and formal root cause investigation...
-
Sr Project Engineer
hace 3 semanas
City, México Aspen Technology A tiempo completoThe driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of...
Customer Support Engineer
hace 1 mes
For our North-American locations, we are looking for a highly motivated**,**
**Customer Support Engineer (Network) (m/w/d)**:
**Our Offer**:
- Processing of new customer connections and upgrades with a focus on troubleshooting
- Supporting the Head of Customer Services
- A permanent position with the world’s market leader in its sector with short decision-making processes
- 25 days paid vacation and 11 paid Holidays
- Offering a Health care Plan
- An appreciative corporate culture, a team of like-minded experts
- An innovative and international environment
- Extremely friendly and supportive colleagues
- With all of this, great working conditions await you:
**What's important to us**:
- Work experience in Customer Service/Support, ideally in the telco industry
- Highly-developed know-how on the functions of the Internet, especially TCP/IP, BGP, network protocols etc., as well as developable Linux skills. Some knowledge of local data centers and data center’ procedures are an advantage
- Some years of work experiences in the industry and possessing high skills in spoken and written communication with customers
- IT studies, in-house training as IT specialist with primary focus on networks or comparable work experience
- Work experience with Ticketing Systems
- Fluency in both Spanish and English is a prerequisite for this position
- Experience in offering practical support, the willingness to undertake shift work, and to participate in a 24x7 on call duty
What is even more important to us than your professional qualifications (computer science or equivalent education) is your enthusiasm for providing high quality customer service with a profound knowledge about network engineering
**Contact Person**:
Nathalie Langley- DE-CIX takes the protection of your personal data very seriously and strictly complies with the regulations of the data protection statutes. For further details, please refer to our privacy policy.
