Resource Deployment Manager
hace 2 semanas
Together we are powering the future of Higher Education:
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.
Overview:
Ellucian is seeking a Resource Deployment Manager who will be responsible for working
collaboratively to facilitate efficient and effective scheduling of Professional Services’ resources into
a variety of consulting practices, including strategic, functional, and technical resources. Successful
demands within a dynamic Professional Services team.
**Where you will make an impact**
- Serve as an expert working with Professional Services resourcing system (Clarity)
- Develop and maintain effective working relationships with team members and peers
- Work collaboratively with assigned Practices to support effective and timely scheduling of
consulting resources and scheduling of complex projects
- Identify, document, and recommend process improvements for any identified gaps in
corporate resourcing process or system functionality
- Manage the detailed tracking of resource requests and accurate updating throughout the
staffing process
- Mitigate escalations and ensure consultants’ utilization is balanced across the assigned
Practice
- Make effective use of technology where appropriate for communication, monitoring trends in
resource use, and documentation
- Work with practice and project leadership for Ellucian, identify resource needs and assign
appropriate support in a timely manner
- Manage schedule conflicts and work towards amicable solutions
- Ensure various operational elements that affect financial and resource forecasts are on track;
including but not limited to:
- timely attention to staffing requests
- updates to staffing progress and mitigation strategies
**What y**
**ou will bring**
- Established track record of success in a dynamic business setting
- Ability to handle pressure situations with pressing deadlines and competing priorities
- Proven ability to effectively set priorities and work independently with mínimal supervision
- Strong problem-solving skills and excellent judgment that can be used effectively in
appropriately resolving and/or escalating issues.
- Strong data organizational skills
- Must be articulate and can communicate in a positive and professional manner, both verbally
and in writing
- Must be organized, detail oriented, and can demonstrate resourcefulness and perseverance
- The ability to develop rapport and maintain highest degree of integrity
- Must demonstrate strong listening and information gathering skills to ensure an accurate
understanding is accomplished
- Strong written and verbal communication skills
- Experience working with diverse stakeholders and constituents
- Strong ability to build collaboration, reduce conflicts; and build consensus
- Experience and high proficiency in using Microsoft Outlook and Excel
- Must have the flexibility to work a regular schedule with occasional evening and early morning
hours required
What makes #Ellucianlife:
- Comprehensive health coverage: family major medical expenses, dental and life insurance.
- Christmas bonus 30 days
- Saving fund
- Monthly food coupon
- 15 workdays vacation
- Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
- 5 charitable days to support the community that supports us
- Diversity and inclusion programs that promote employee resource groups such as: Women in Technology, Pride and Go Green to name a few.
- Parental leave
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Tuition Reimbursement Assistance
- Professional development opportunities
LI-MH1
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