Manager, Customer Support

We are seeking a talented and motivated Customer Success Manager to lead our efforts in ensuring the success and satisfaction of our customers. In this role, you will be the primary point of contact for our clients, working closely with them to understand their needs, address concerns, and maximize the value they receive from our...

**Job title**:Customer Support Representative **Responsibilities** Communicating with customers via: - Phone - Cases - Chat Assisting customers with: - Basic product installation - Product access and activation - Phone orders - Product and course registration Supporting internal teams by: - Assisting Sales with customer inquiries - Handling calls from...

Company Description Elite is the leading global provider of innovative business management solutions that enable law firms and professional services organizations to streamline operations, maximize efficiency, and increase visibility into all aspects of their businesses. Our Company is focused on enabling firms of all sizes and locations to meet their true...

RESPONSIBILITIES: - Assist clients with product inquiries, troubleshooting, and technical support - Conduct outbound calls to follow up on customer inquiries and resolve any outstanding issues - Maintain accurate and detailed records of customer interactions and transactions - Collaborate with internal teams to escalate and resolve complex customer issues -...

**We're looking for an experienced Customer Support Manager** to join our team of ambitious professionals. As an industry-leading Real Estate company, we offer a dynamic work environment, competitive compensation, and opportunities for growth and advancement We are looking for someone to manage our client base and develop solutions tailored for optimal...

**Primary Responsibilities**: - Manage complex Enterprise client relationships throughout the post-sales customer life cycle. - Collaborates with multiple internal stakeholders to generate successful customer experiences across the onboarding, adoption, enablement, expansion, and AMC renewal phases - Ensure/promote value realization by closely engaging with...

**Position**:Customer Support (100% Remote) We are looking to hire a high energy customer support representative to be part of a growing storage company located in the United States. The position is considered full-time. You will be answering the phone to current tenants and answering calls from potential tenants. You must be able to be very nice to our...

The Customer Success Manager will ensure the satisfaction and success of our clients. We are seeking someone with a focus on customer service and a financial background, oriented towards results and detail-oriented. As a Customer Success Manager, your main objective will be to establish strong and lasting relationships with clients, aiming for the retention...

Hey there! Are you a Customer Support Specialist ready to take on a new challenge? Keep is the fastest-growing Canadian fintech startup ever. We built the first cross-border bank that offers Canadian businesses credit cards, deposit accounts, currency conversions, and revenue financing at no cost. We are a team of seasoned global startup veterans with...

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

**Requirements**: - L1 and L2 technical support - Assist and support customers with web integrations. - PHP, HTML, and CSS troubleshooting. - Diagnose and troubleshoot problems of e-commerce platforms. - Make recommendations for improvement and innovation. - Analyze system specifications and translate system requirements to manageable and measurable...

The Customer Experience Manager will drive customer satisfaction, retention, and growth for our SaaS subscription service. He or she will use user-interaction data to define the most effective customer success playbook to improve the customer experience and reduce churn. The primary objectives of this role will be to leverage the team to improve customer...

**About Dealfront**: We are a remote-first, international SaaS company helping businesses maximise their revenue potential in Europe and the US with our Go-To-Market SaaS Platform. We are the successful merger of Leadfeeder and Echobot, bringing two industry leaders together. What makes us unique? With origins in Finland and Germany, the country with the...

Looking for a rewarding remote career? Join our team at A-Max and be a part of a fast-growing company that values its employees. We are a Florida based HVAC company expanding rapidly nationwide through new franchise locations. We are looking for highly motivated Customer Support and Sales Representatives that enjoy interacting with people. This is a...

**Summary** Is the link, point of contact between the customer local team and the support and Skillnet Inc. implementation team of the project. **Type of Employment**: Permanent **Work Location**: Mexico (remote) **Responsibilities**: - Providing reports on status and overall performance - Ensuring that issues and risks are appropriately communicated and...

(Remote) (Fluent in English) JOB SUMMARY Divelement is a strategic technical partner to clients. We collaborate with like-minded organizations to build and develop technologies, bringing vision to reality. The Customer Success Manager is an integral addition to Divelement’s mighty team; they are the bridge between Revenue and Delivery operations. The...

**Job Summary**: The Customer Support Representative is the front line of our brand's communication, ensuring that our customers always feel valued, heard, and satisfied. This role requires impeccable English and grammar skills, the ability to manage customer expectations with grace, and the critical thinking skills to troubleshoot and solve problems in...

Glue Up is seeking a highly motivated and customer-focused individual with Customer Success Technical Support experience. As a CS Technical Support member, you will be responsible for providing technical support to customers to ensure that they are successful in using our All-in-One solution (SaaS product). You will work closely with our customer success and...

**_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational...

Our partner Find A Therapist, is on a mission to help customers find the help they need. Whether it's a cognitive-behavioral therapist, a relationship counselor, or sessions with a psychologist, the goal is to assist customers in finding the right person to help them out. **Requirements**: - Experience working in a customer support position - Fluent...