Sr. Business Operations Consultant

hace 2 semanas


Guadalajara, México Hyperscayle A tiempo completo

Full Time Guadalajara, Mexico OR Remote, US
We are in search of a Sr. Business Operations Consultant who will be a trusted advisor to our clients and understand the bigger business problem and process to coach each client to success. This person will focus their talents on migrating and implementing new releases, data writing and manipulating, and configuration. The atmosphere is highly collaborative so we need a true go-getter. Looking for someone who will question what they are told and provide suggestions to better the business, with the end goal of helping to drive sales and growth for our clients. Responsibilities:
Support clients by driving solutions with the greater business goals in mind

Daily administration and support of client Salesforce database including but not limited to managing multiple user setups, profiles, and roles, customization of objects, fields, record types, page layouts, and validations

Work with Leadership, Operations, Sales, Marketing, and the end-users to create and manage complex workflow rules, data validation, and triggers

Develop and create customized reports and dashboards dependent upon clients’ needs and business objectives

Stay current of new Salesforce features and functionality to provide recommendations for process improvements

Log identified system problems and track progress through resolution

College degree or equivalent work/technical experience

5+ years Salesforce experience, Salesforce certification preferred

Understanding of relational databases and data integration tools

Experience with programming languages such as SQL, JavaScript, HTML, Java, Apex

Demonstrated experience collaborating with senior business leaders

Ability to mentor, train, and develop others in a team environment

Excellent communication and analytical skills

Close attention to detail

Ability to work independently, as well as part of a team, on multiple projects

Understanding of Sales and Marketing workflows and business process

Understanding of marketing automation

Ability and willingness to learn the Openprise technology and preference given to those who have worked with Openprise


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