Gtm Operations Specialist, Lifecycle, Mexico, Remote

hace 3 semanas

Tlahuac, México Fundraise Up A tiempo completo

**Highlights**:

- Location: remote in Brazil, Mexico, or Argentina
- Base Salary: $19,200-$22,400
- OTE (On-Target Earnings): $24,000-$28,000
- Generous stock options

**About Us**:
Fundraise Up is a rapidly growing financial technology company headquartered in Brooklyn, NY that provides online fundraising software to enterprise nonprofits. Fundraise Up's AI-powered platform is leveraged by trusted organizations like UNICEF USA, American Heart Association, Partners In Health, and Stand Up to Cancer, to double their recurring donor acquisition rates and increase overall digital donation revenue by 2 times.

**About The Role**:
Focused on optimizing customer lifecycle management through targeted data and process management strategies across GTM.

**Key Responsibilities**:
Work cross-functionally across Marketing, Sales, Partner, and Success to:

- Facilitate the design and implementation of Customer Lifecycle Management (CLM) strategies that enhance customer acquisition, onboarding, retention, and growth across various segments.
- Guide field mapping, enrichment, segmentation, and scoring strategies to optimize data collection and alignment across the GTM tech stack.
- Manage the customer experience journey mapping to identify key engagement touchpoints, from first touch through key platform engagement milestones.
- Collaborate with GTM leaders to formulate and implement comprehensive campaign management strategies to generate pipeline.
- Sometimes own, sometimes inform the framework for targeted content and automation strategies using Hubspot, Outreach, PartnerStack, and other engagement tools to improve customer engagement and drive product adoption.
- Partner with GTM leaders to enhance pipeline and revenue outcomes through optimized inbound, outbound and adoption strategies.
- Collaborate with the analytics team for effective customer database management, integrating all available data sources to enhance customer insights.
- Coordinate with the Customer Success team to reduce churn and enhance customer health.
- Collaborate with CSMs, Onboarding, and Migrations teams to create and refine best-practice playbooks for each customer segment based on ongoing feedback and feature updates.
- Develop proactive customer health initiatives and targeted intervention plans to identify and support at-risk customers.
- Orchestrate the product feedback process to inform critical updates and identify competitive market opportunities.
- Optimize GTM tech operations to ensure efficient lifecycle data integration.
- Maintain detailed documentation of processes, strategies, and compliance measures.

**Skills and Qualifications**:

- HubSpot certification with extensive experience in customer lifecycle manage customer success operations.
- Strong analytical abilities with experience in data-driven strategy development.
- Proven track record in enhancing customer experiences through innovative lifecycle management strategies.
- Excellent communication skills and the ability to collaborate effectively across teams.
- 3-5 years of experience in a GTM Operations role in a fast-paced, high-growth SaaS company.

**What We Offer**:
Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

- Equipping a working place: office chair, office desk, monitor.
- English learning courses (50% reimbursement, up to $1,000 annually).
- Relevant professional education (50% reimbursement, up to $1,500 annually).
- Gym or swimming pool (50% reimbursement, up to $500 annually).
- Coworking (up to $250 monthly).

  • Remote - Operations Specialist

    hace 3 semanas

    Tlahuac, México BetterWho A tiempo completo

    We serve the real estate industry in the US and we are looking for a talented Operations Specialist to own product fulfillment and lead the team to success. This person will own the product fulfilment process from A to Z and coordinate the team in creating and delivering marketing assets for our clients by making sure that our products and services are of...

  • Aws Marketplace Operations Specialist

    hace 3 semanas

    Tlahuac, México Salescode A tiempo completo

    Job-ID: 15231 - Country Mexico / Mexico City- Contract Full-time- Level Professionals**AWS Marketplace Operations Specialist - Mexico City (onsite)**: - A Sales Specialist to join our amazing team at Mexico City! **Your Skillset**: - Fluent in English & Spanish language - 2-3 years of experience in B2B Sales - Tech savvy, working experience in IT...

  • Operations Specialist

    hace 2 semanas

    Tlahuac, México Sagan A tiempo completo

    **Operations Specialist (Pupil Transportation)** Location - Remote **What's in it for you (benefits will vary if not hired for full-time, permanent)**: - PTO (Minimum 80 hours per year) - 13 Paid company-wide Holidays - Please note that you may be required to work on some of the standard paid holidays (e.g. MLK Day or Labor Day) if we have routes running,...

  • Operations & Finance Specialist

    hace 3 semanas

    Tlahuac, México Fossil Fuel Non-Proliferation Treaty A tiempo completo

    **Position Type**:Flexible. Full-Time. **Location**:Fully Remote, Worldwide **Introduction** The world's largest fossil fuel producers are already on track to produce more than twice the amount of coal, oil and gas than can ever be burned if we are to hit our climate targets. The Fossil Fuel Non-Proliferation Treaty Initiative champions a new...

  • HR Operations Manager, Mexico

    hace 2 semanas

    Tlahuac, México Scale AI A tiempo completo

    Scale is growing and so is our People Team! We’re looking for an HR Operations Manager in Mexico who is passionate about building thoughtful, streamlined, employee lifecycle processes that support the employee experience. You will be responsible for developing policies and partnering cross-functionally to drive process and system improvements that will...

  • Freight Specialist

    hace 4 semanas

    Tlahuac, México UPS Mexico A tiempo completo

    Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de...

  • Service Operations Excellence Specialist

    hace 2 semanas

    Tlahuac, México Kone A tiempo completo

    Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that...

  • Freight Specialist

    hace 3 semanas

    Tlahuac, México UPS Mexico A tiempo completo

    Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de...

  • Marketing Specialist

    hace 2 semanas

    Tlahuac, México Subway A tiempo completo

    **Region**: Mexico City Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there. Why Join Us? At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvementin our lives, our businesses, and our planet. From the handshake that started our very first sandwich...

  • Processor Mss Operations Analyst

    hace 2 semanas

    Tlahuac, México HSBC A tiempo completo

    Processor MSS Operations Analyst Objective Operations is tasked with ensuring we can align ourselves organizationally to help drive these expansion initiatives while at the same time ensuring we manage day to day controls in a robust manner, paying particular attention to the complex regulatory environment. The Analyst MSS Operations fulfill to deliver on...

  • Becario de Contabilidad

    hace 4 semanas

    Tlahuac, México Headhunting Specialist A tiempo completo

    Importante empresa Automotriz a nível trasnacional Solicita: **Becario contable** ¡ Te invitamos a participar en nuestro programa de escuela de talento y poner en práctica tus conocimientos y desarrollar tu carrera profesional ! **Requisitos**: - Lic. Contaduría Pública (estudiante de 7° semestre o recién concluida ) - **Inglés...

  • Líder de Esh

    hace 1 semana

    Tlahuac, México Vagas A tiempo completo

    Establecimiento y aseguramiento de la implementación de procedimientos de seguridad, Salud y medio ambiente para las operaciones de recepción, manejo, almacenaje y despacho de productos de GTM en México Crear estrategias, programas e indicadores que permitan medir el logro de objetivos -metas y desempeño de ESH Diseñar y ejecutar la capacitación en...

  • Analista Contable

    hace 4 semanas

    Tlahuac, México Headhunting Specialist A tiempo completo

    Importante empresa Automotriz a nível trasnacional Solicita: **Analista contable Jr** ¡Únete al mejor equipo de trabajo y desarrollante con nosotros! **Objetivo de la posición**: Controlar las cuentas por cobrar de la compañía, control de los gastos de viaje y las inversiones de la compañía **Requisitos**: - Lic. Contaduría Pública...

  • Specialist , Digital Operations Latam

    hace 1 semana

    Tlahuac, México Nike A tiempo completo

    Become a Part of the NIKE, Inc. Team NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers,...

  • Customer Marketing Specialist

    hace 2 semanas

    Tlahuac, México Rocket.la A tiempo completo

    **Oportunidad Laboral: Customer Marketing Specialist** Estamos en búsqueda de un profesional apasionado por el marketing digital y los servicios financieros para unirse a nuestro equipo como Customer Marketing Specialist **Responsabilidades Clave**: - Colaborar con otras áreas para crear, revisar y adaptar contenidos existentes, asegurando coherencia de...

  • Trade Finance Specialist Mexico

    hace 2 semanas

    Tlahuac, México America Steel Trade Corporation A tiempo completo

    America Steel Trade Corporation is an international trading company headquartered in North Miami, Florida. AST specializes in sourcing, exporting/importing, and distributing commodities to the North, Central and South American Markets. The Trade Finance Specialist plays a pivotal role in facilitating international trade transactions by ensuring the...

  • Webmethods Developer

    hace 3 semanas

    Tlahuac, México DXC Technology A tiempo completo

    **This position is remote living in Mexico** **What you will do**: - ** Assess the impact of the integration **requirements to the technical architecture and specify the integration service requirements. - ** Validate that the integration solution and integration architecture designs** utilize the integration architecture components appropriately. **Who...

  • Talent Acquisition Specialist

    hace 2 semanas

    Tlahuac, México Toku A tiempo completo

    Estamos buscando al mejor Talent Acquisition Specialist para que sea parte de nuestro equipo de People! Buscamos una persona que sea proactiva, tenga facilidad para conectar con la gente y muchas ganas de armar un equipo de A players!. Estamos en proceso de crecimiento, por lo que aportarías en la búsqueda y atracción de talento en México y...

  • Copywriter Learning Consultoría Remoto

    hace 2 semanas

    Tlahuac, México Reclutamiento IT A tiempo completo

    **Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México**: Somos un grupo que diseñamos y producimos cursos, experiências de aprendizaje a la medida, en modalidades digital, virtual, presencial o de forma innovadora; te invitamos a cambiar la forma de explorar el potencial como Copywriter Remoto con experiência en soluciones de e...

  • Copy Digital Learning Remoto

    hace 2 semanas

    Tlahuac, México Training Talent A tiempo completo

    **Vacante para la empresa Training Talent en Benito Juárez, Ciudad de México**: Somos un grupo que diseñamos y producimos cursos, experiências de aprendizaje a la medida, en modalidades digital, virtual, presencial o de forma innovadora; te invitamos a cambiar la forma de explorar el potencial como Copywriter Remoto con experiência en soluciones de e...