Customer Service Representative

hace 2 días


Ciudad de México Binance A tiempo completo

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.

Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.

Support is via ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.

Support will be in Spanish & English, applicants need to speak both languages.

**Responsibilities**:

- Handle inbound calls, live chat and other service methods
- Provide accurate, valid and comprehensive information
- Follow communication procedures, guidelines, and policies
- Support other business units with customer liaison, accurately documenting customer requests
- Manage complaints by providing solutions and options within the time limits and following up to ensure resolution
- Go the extra mile to engage customers

**Requirements**:

- College degree or above.
- Fluent Spanish language, and advanced English speaker.
- Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding new graduates are also welcomed to apply.
- High level of honesty and integrity; Proactive and meticulous; A sense of responsibility and team work spirit.
- Ability to work under pressure, strong communication skills and exceed beyond expectation.
- Passionate for customer service industry and can accept to work under different work shifts.
- Positive about the crypto industry.

**Working at Binance**
- Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
- Fast moving, challenging and unique business problems
- International work environment and flat organisation
- Great career development opportunities in a growing company
- Possibility for relocation and international transfers mid-career
- Competitive salary
- Flexible working hours, Casual work attire
._



  • Ciudad Juarez, México KTBlack Services A tiempo completo

    KT Black looking for Sales/Customer Service (BD) Representative Sales/Customer Service (BD) Representative profile. - Call center experience is a plus. - Sales experience. - Customer service experience. - Microsoft office experience. - Bachelore’s degree in humanities - Fully bilingual - Strong communications and oral abilities - Enthusiastic - Able to...


  • Ciudad de México Sofvio A tiempo completo

    We are looking for hundreds of **Customer Service Representatives**! Compensation**:USD3 - 5/hourly.** + Overtime pay (1.5x pay rate) + Holiday pay (up to 2x pay rate) Location**:Remote (for Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, and Uruguay...


  • Ciudad de México, Ciudad de México Flex Ltd A tiempo completo

    At Flex Ltd, we're looking for a skilled Customer Service Representative to join our team in Ciudad Juarez, North Site. As a key member of our operations team, you'll play a vital role in delivering exceptional customer service and driving business growth.The ideal candidate will have a strong background in customer communication, analytical skills, and...


  • Ciudad de México, Ciudad de México Ria A tiempo completo

    Ria Money Transfer is a leading global money transfer company, operating as a division of Euronet Worldwide.We are seeking an experienced Customer Service Representative to join our team. As a key member of our customer care team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and...


  • México Avery Dennison A tiempo completo

    Company Description **Job Description**: For our Customer Service team we are hiring a fresh mind for this very challenging supporting role in a very fast growing business and within a high performing team as **Customer Service Representative** **What we can offer you! Your Role**: As Customer Service Representative you will further develop current and...


  • Ciudad de México, Ciudad de México iQor A tiempo completo

    Job Title: Customer Service Representative SpecialistWe are seeking a skilled Customer Service Representative to join our team at iQor. In this role, you will be responsible for handling inbound customer service calls, processing sales calls, and taking or placing collections calls.Key Responsibilities:Provide excellent customer service by addressing...


  • México ABB A tiempo completo

    **Customer Service Representative**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • México Motorola Solutions A tiempo completo

    **Company Overview**: At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across...


  • México Watlow Electric Manufacturing, Inc. A tiempo completo

    Una oportunidad de crecer con nosotros ¿Disfrutarías trabajar en el acelerado mundo de la tecnología industrial? Si es así, te tenemos una oportunidad sobresaliente para unirte a nuestro Equipo Watlow, donde trabajamos con muchas de las más grandes compañías como líderes en tecnología y soluciones. Estamos generando impactos positivos cada día que...


  • Ciudad de México MultiLatin Background Screening A tiempo completo

    Importante Consultoría de Servicios Background solicita: Buscamos tu talento como: **CUSTOMER SERVICE REPRESENTATIVE - SECTOR CORPORATIVOS** URGENTE **Requisitos**: - Licenciatura trunca o Terminada - 3 años de experiência desempeñándose como customer care, customer service y/o atención a clientes a sector corporativos, asistencia de soporte a...


  • Ciudad de México Abbott Laboratories A tiempo completo

    **HAVE YOU EVER DREAMT OF MAKING AN IMPACT ON THE WORLD?** **How?** **Become** Customer Service Representative If you are inspired by our commitment to improving patient care, this role might well be what you have been looking for! **Main responsibilities**: Researches and resolves any problems with orders received. Corrects the order as necessary, and...


  • Ciudad Juarez, México Emprego MX A tiempo completo

    **EMPRESA CONFIDENCIAL** **Solicita**: **Customer service representative** **Descripción y Requisitos** - Habilidades de comunicacion hablada y escrita. (español e ingles) - Habilidades de negociacion.(español e ingles) - Habilidades sistemas computacionales, excel, matemáticas., lógica - Habilidad para manejo de grandes cantidades de datos mediante...


  • Ciudad de México Ria A tiempo completo

    AR Customer Service Representatives play a vital role by providing first hand solutions to our agents, Sales Team and other internal departments within our company. They are responsible to answer customer calls at the first ring, with highest quality of service and the lowest error rate. ARCS Representatives are as well responsible to handle Agents or Sales...


  • Ciudad Juárez, Chih., México Grupo TECMA A tiempo completo

    Descripción y detalle de las actividades Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve...


  • 06300, Ciudad de México, CDMX Lean Solutions Group A tiempo completo

    The Customer Service Representative is responsible for following up on all the loads that have to be picked up or delivered for today and bills maintaining constant communication with both Brokers and Carriers. Also, uploading the Proof of Deliveries is a requirement for the loads that are missing. This role is vital in enhancing operational efficiency,...


  • Ciudad de México, Ciudad de México Fedex Express Lac A tiempo completo

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at FedEx Express Latin America and Caribbean Division. As a key member of our operations, you will be responsible for providing exceptional customer service, ensuring seamless package delivery, and upholding the highest standards of quality.About the RoleThis is an exciting...


  • Ciudad Juarez, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...


  • Ciudad de México, Ciudad de México Tle. Market A tiempo completo

    We are seeking a skilled Customer Service Representative to join our team at Tle. Market in Mexico.As a Bilingual Call Center Agent, you will be responsible for handling customer calls and generating leads.The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work in a fast-paced environment.Key...


  • Ciudad de México Porch Mexico A tiempo completo

    Porch Group is a vertical software company reinventing the home services and insurance industries. Through our family of technology, SaaS, and Insurance companies we are able to offer innovative software and service solutions to more than 28,500 companies, and 350,000 policyholders across the country. Our mission is to completely transform the way people...


  • Ciudad de México, CDMX JR Consultoria A tiempo completo

    Bilingue Inglés - español Conocimiento y manejo de Nomina Enfoque a la atención y satisfacción de los clientes Consultor de nómina. Customer service representative Tipo de puesto: Tiempo completo Sueldo: $20,000.00 - $30,000.00 al mes Tipo de jornada: - Lunes a viernes Idioma: - Inglés (Obligatorio) Lugar de trabajo: remoto híbrido en 12600,...