Fsqs Director, North America

hace 2 semanas

Monterrey, México Griffith Foods A tiempo completo

Griffith Foods es un fabricante global de productos alimenticios. Proporcionamos una amplia gama de componentes de sabor y textura para clientes de la industria alimentaria de todo el mundo. Nuestros productos incluyen mezclas de condimentos, mezclas secas, sistemas de recubrimiento, mezclas de masas, migas, sabores, salsas y bases alimentarias que se utilizan en una amplia variedad de aplicaciones, desde aperitivos, carne y pollo procesados hasta platos preparados. Entre nuestros clientes se encuentran procesadores de alimentos, operadores de restaurantes y minoristas de comestibles. Aunque nuestro nombre puede no ser familiar para los consumidores, nuestros productos son componentes clave de los alimentos ofrecidos por muchas de las empresas más reconocidas del mundo.

**Location**: Proximity to Work in Alsip, IL US, Scarborough, CAN or Monterrey MX

**Summary**: Provide strategic direction and leadership to Griffith Foods North American Food Safety and Quality Systems teams across the United States, Mexican and Canadian sites, and businesses, including various contract manufacturer locations, warehouses and FSVP (US). Leads one management group to closely align efforts and measure performance in the areas of quality, GPE and manufacturing. Enabler for our sites to use their local quality group in efforts of GPE and transforms our operations group to better understand customer requirements. Creates alignment and commitment with our global quality initiatives, which is set to deliver improved performance consistency, standards consistency, customer satisfaction, and business enablement.

**Essential Duties & Responsibilities**:
FS & QS Programs
- Overall responsibility for the Griffith Foods North American business food safety and quality systems programs design and compliance, as well as regional policy setting.
- Leads and develops plans to standardize quality systems and food safety personnel and programs across all manufacturing facilities, including best practice utilization.
- A member of the North American Supply Chain Leadership Team and ensures alignment of FSQS expectations across functions and fellow members. The position provides regular updates to the team regarding the FSQS function.
- Represents the North American business as a member of the Global Food Safety Council and key integration contact for Griffith Global FSQS and GF NA practice who continuously strives toward standardization of practices and methodology.
- Oversee, tracks, and compares performance of manufacturing sites in terms of raw material violations, complaints, errors, audits and provides direction for improvement via weekly score carding.
- Assures compliance to all NA regulations and regulations related to countries of export.
- Provides guidance and leadership to comply with the British Retail Consortium (BRC) Food Safety and Quality framework.
- Collaborates with customers regarding required information, audits, and any issues (complaints and nonconformances).
- Aligns with Sales, Operations and Product Development to ensure the commercial process is efficient and effective for new products.
- Leads the development of training materials used for food safety, GMP, and allergen control.
- Assures new manufacturing equipment design/installations to meet sanitary design.
- Assures new manufacturing sites, such as co-mans are in compliance for production.
- Reviews industry journals, websites, etc. to stay current on food safety and quality news.
- Provides leadership to FSQS Team that is conducting supplier audits as well as supplier/raw material approvals.

Technical Representation, Customer Relations & Crisis Management
- This role provides leadership in all Food Safety and Quality areas across North American facilities including plant program coordination/decision making, common customer communication, and management updates.
- Acts as the technical lead person for Food Safety and Quality Systems department.
- Primary technical liaison between Commercial and Supply Chain teams.
- Determines ways and promote an initiative-taking than reactive relation with key customers to improve internal and external client satisfaction.
- Represents the company FSQS elements during major complaints negotiations.
- Leads the Product Issues North American Crisis team and Acts as the product recall coordinator for Product Issues crisis. Provides appropriate updates to the organization as needed.
- Key member of various North American Crisis teams (i.e.: Facility, Reputation, Safety, Cyber Security) to provide leadership on the FSQS element.
- Lead role for customer communication at times of food safety crisis and is the technical resource for suppliers and for customers for projects and for requirement negotiations.
- Is the spokesperson for the function on food safety technological developments.

General Administration
- Provides QS updates to operations management, QS, North American Leadership, and all other support departments on FSQ

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