Service Parts Specialist

hace 5 meses


Veracruz, México Solar Turbines A tiempo completo

Career Area:
Product Support

**Job Description**:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Purpose

PRINCIPAL ACCOUNTABILITIES
- Supports all domestic and international service parts requirements for internal and external customers
- Receives and processes requests for quotes. Given a parts listing (request for quote) by the customer, the incumbent validates the appropriate part numbers, pricing, and lead times to assure customer needs can be met. Acknowledges the quotes for the customer with terms and conditions noted.
- Receives Purchase Order (PO) from customer. Reviews terms and conditions and consults with more experienced department staff. Identifies all discrepancies or conflicts in the terms and conditions. Addresses these issues with the customer. Obtains final agreement with customer. Enters and acknowledges order to customer.
- Keeps customer apprised of status. Solves all related problems that might surface during the process. Expedites as necessary to meet customer demands. Coordinates with other Solar entities to assure the order is brought in to meet original promise date. Negotiates with peers when required to consider conflicting priorities or simultaneous need for limited parts. Issues shipping instructions and any special packaging requirements. Applies a working knowledge and good understanding of INCOTERMS and Export and Custom Regulations to compete these tasks. Monitors order shipment, invoicing, and follows up to resolve any customer concerns.
- Works with Solar Distributors and Agents to coordinate the receipt of the PO, shipment of the order and also to ensure the Distributors and Agents are compliant with Solar practices and procedures.

KNOWLEDGE AND EXPERIENCE REQUIRED
- A Bachelors degree in Business Administration, International Business, Logistic or the equivalent in relevant work experience is the strongly preferred.
- Beyond the degree, this job requires a minimum of 2 years related experience, including at least one year working as a Service Parts Administrator, or the equivalent in experience in another company or in another department.
- Strong written and verbal communication skills are required.
- Must demonstrate a strong working knowledge of word processing and spreadsheet programs.
- Proficiency in English is required. (Full recruitment process will be in English)
- The position will be performed at Villahermosa, Tabasco or Ciudad del Carmen, Campeche

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Join our

Talent Community

.



  • Veracruz-Llave, México As A Registered User You Will Have Access To Cv Registration And Vacancy Notification Based On Your A tiempo completo

    Job SummaryWe are seeking a highly skilled Propulsion Field Service Specialist to join our team. As a Propulsion Field Service Specialist, you will be responsible for providing technical support and maintenance services for our propulsion equipment.Key ResponsibilitiesUndertake routine maintenance, repair, and commissioning work on propulsion equipmentRead...


  • Veracruz, Veracruz-Llave, México Sap A tiempo completo

    We're seeking a skilled Technical Service Coordination Specialist to join our team at SAP. As a key member of our ECS team, you'll collaborate with internal stakeholders and suppliers to drive technical service delivery and expert coordination. Your analytical and solution-oriented thinking will help you identify bottlenecks and inefficiencies in existing...


  • Veracruz, Veracruz-Llave, México REVOLUTION A tiempo completo

    Business Solutions Manager and Service SpecialistAs a key member of the REVOLUTION team, you will play a crucial role in driving business growth and customer satisfaction in the automotive industry. Your primary responsibility will be to oversee the operations of Dealer service centers, ensuring that they meet the brand's service model and provide...

  • Service Technician

    hace 3 semanas


    Veracruz, Veracruz-Llave, México Ecolab A tiempo completo

    Food Safety and Quality SpecialistEcolab's Food and Beverage team is seeking a skilled Food Safety and Quality Specialist to join our industry-leading team. As a key member of our team, you will play a critical role in ensuring the highest standards of food safety and quality in the food, beverage, and dairy manufacturing environments.Key...


  • Veracruz, Veracruz-Llave, México Course A tiempo completo

    Job Title: Infrastructure Specialist AssistantCompany: J.S. HeldWe are seeking a highly skilled Infrastructure Specialist Assistant to join our Information and Technology team in our Mexico office. This is a unique opportunity for an entrepreneurial, highly driven individual with a well-rounded skill set, whose responsibilities extend beyond those of...


  • Veracruz-Llave, México Ecolab A tiempo completo

    Job Overview:Ecolab is seeking a skilled Technical Support Specialist to provide technical assistance to our customers. The ideal candidate will have a strong understanding of technical support principles and be able to troubleshoot and resolve basic service support challenges.Key Responsibilities:Provide technical support to customers via phone, email, or...


  • Veracruz, Veracruz-Llave, México Ecolab A tiempo completo

    About the RoleEcolab is seeking a skilled Pest Elimination Specialist to join its industry-leading Pest Elimination team. As a key member of our team, you will provide timely and cost-effective pest detection, elimination, and prevention solutions to our established commercial customer base.Our ideal candidate will have a strong background in customer...


  • Veracruz, Veracruz-Llave, México Mastercard A tiempo completo

    Job Title: Lead Customer Technical ServicesWe are seeking a highly skilled and experienced professional to join our team as a Lead Customer Technical Services representative. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our business customers, ensuring their satisfaction and...


  • Veracruz, México Baker Hughes A tiempo completo

    **Field Specialist Aeroderivative Mechanical, Heavy Duty and Compressors - LATAM** **Do you enjoy being part of a successful team?** **Do you like working in collaborative teams and solving technical problems?** **Join our Team!** Our team provides industry-leading products and services that optimize the extraction, production, and processing of energy....


  • Veracruz, México As a registered user you will have access to CV registration and vacancy notification based on your A tiempo completo

    Kongsberg Discovery is responsible for product and technology development, supply chain operations, and project delivery for KONGSBERG's subsea and marine surface sensors, hydroacoustic positioning, sonar & mapping systems, robotic vessels, and communications systems. Through its comprehensive portfolio of offerings, Kongsberg Discovery continues to be...

  • Contract Specialist

    hace 4 meses


    Heroica Veracruz, México Baker Hughes A tiempo completo

    , authorities and accountabilities Responsible for the profitability and customer satisfaction for assigned contracts · Provide both service agreement, and time and material program management · Assist in sales campaigns for new contracts and proposals · Assure timely resolution of customer issues and customer satisfaction for assigned contracts ·...

  • Field Specialist

    hace 5 meses


    Veracruz, México Baker Hughes A tiempo completo

    **Field Specialist - Controls & Instrumentation - Gas Turbine / Compressors**: **Are you passionate about providing complex technical solutions?**: **Would you relish being at the Centre of cutting-edge energy projects?**: **Join our Turbomachinery Services Team!** Our Turbomachinery & Process Solutions team provides industry-leading products and services...

  • Supply Chain Specialist

    hace 1 semana


    Veracruz-Llave, México Cardinal Health A tiempo completo

    At Cardinal Health, we are seeking a highly skilled Supply Chain Specialist to join our team. In this role, you will be responsible for managing supplier relations, negotiating product costs, and utilizing terms and conditions to drive supply chain optimization. You will work closely with internal customers to reduce product costs and improve the overall...


  • Veracruz, Veracruz-Llave, México Doordash A tiempo completo

    Merchant Experience Partner - Bilingual Support SpecialistAt DoorDash, we're looking for a skilled Merchant Experience Partner to join our Customer Experience team. As a key member of our operations team, you'll work closely with our highest-value merchants to solve their most pressing challenges and create opportunities to improve their overall merchant...


  • Veracruz, Veracruz-Llave, México Course A tiempo completo

    Job Title: Infrastructure Specialist AssistantCompany: J.S. HeldJob Description: The Company is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high-stakes matters demanding urgent...


  • Veracruz, Veracruz-Llave, México Refinitiv A tiempo completo

    About the RoleWe are seeking a highly skilled Lead Application Support Specialist to join our team. As a key member of our Global Command Center (GCC), you will play a critical role in driving technology and business teams to address and prevent customer-facing issues in our suite of applications.Key ResponsibilitiesProvide product/application engineering...

  • Warehouse Assistant

    hace 7 meses


    Veracruz, México Solar Turbines A tiempo completo

    Career Area: Supply Chain and Logistics **Job Description**: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We...


  • Veracruz-Llave, México Iipay A tiempo completo

    Role OverviewOur team of experienced professionals is at the forefront of delivering exceptional results in international payroll management. We are seeking a highly motivated and driven individual to join our team as a Global Payroll Implementation Specialist.This role requires working closely with our project management team to configure and deliver...


  • Veracruz, México NTT DATA A tiempo completo

    **Req ID**: 277821 We are currently seeking a Field Tech Senior Representative to join our team in Veracruz, Veracruz (MX-VER), Mexico (MX). Performs basic configuration of desktop / notebook /printers. - May assist with simple parts replacement and repair on desktops /notebooks/ printers. - Travel may be required *Basic knowledge of Windows operating...

  • Coating Specialist

    hace 3 semanas


    Veracruz, Veracruz-Llave, México Hempel Paints Kuwait Company W.L.L. A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Coating Advisor to join our team at Hempel Paints Kuwait Company W.L.L. As a Coating Advisor, you will play a critical role in delivering exceptional customer service and ensuring the proper use and application of our coating solutions.Key ResponsibilitiesWork closely with customers to understand...