Administrative Assistant

hace 2 semanas

Puebla, México Gordian Staffing A tiempo completo

**Description**:
Gordian Staffing, A New Way of HR.

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

Our client believes building and maintaining a community takes more than just hammers and nails. It takes integrity, trust, experience, and support. Their success is based on the belief that effective management anticipates the client’s needs, not merely reacts to them.

The Community Support Specialist (CSS) is responsible for the following activities:

- Receive customer phone calls and answer questions related to the status of work orders, ARC requests, or Association responsibilities.
- Partner with CAM on administrative tasks such as processing community-wide mailers with SouthData.
- Manage follow-up and closing work order tickets
- Weekly follow up on all standard work orders with Service Providers, note accounts on progress, and closeout if completed.
- Receive, process, and manage 4041 Forms and all other address change requests.
- Review open compliance items to follow up and ensure completion is noted.
- Prepare Architectural Review Applications (ARC) for evaluation by the association's Board of Directors and/or Committee(s).

**Schedule**:
**M to F 10:00 to 19:00 CST**

We offer:

- Christmas bonus of 30 days (Aguinaldo)
- 6 vacation days after the first year
- IMSS
- Major medical insurance since day 1

After 3 month probationary contract, we add:

- Minor medical insurance (Clinic may vary according to the city you are from)
- Food vouchers
- Saving fund
- Restaurant tickets.

**Requirements**:

- Strong writing English skills.
- 3 years of experience with customer service and administrative tasks.
- Strong verbal English skills.

Highly desired
- Previous experience in **hospitality**.

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