Support Engineer
hace 1 mes
**Job ID**:174806
**Required Travel**: Minimal
**Managerial - No**
**Location:**:MEXICO- GUADALAJARA (Amdocs Site)
**Who are we?**:
**In one sentence**:
**What will your job look like?**:
- Present demos of the software products to partners and internal/external customers, using technical knowledge to influence the direction and evolution of the product/solution.
- Investigate issues by reviewing/debugging code and providing fixes (analyzes and fixes bugs) and workarounds, will review changes for operability to maintain existing software solutions, will highlight risks and will help mitigate risks from technical aspects.
- Bring continuous improvements/efficiencies to the software or business processes by utilizing software engineering tools and various innovative techniques, and reusing existing solutions. By means of automation, reduces design complexity, reduces time to response, and simplifies the client/end-user experience.
**All you need is...**:
- Bachelor's degree in Science/IT/Computing or equivalent and 5 years' experience as a software engineer or a software support engineer.
- Awareness of programming concepts and ability to write software code in at least one programming language.
**Why you will love this job**:
- The chance to serve as a specialist in software and technology.
- You will take an active role in technical mentoring within the team.
- We provide stellar benefits from health to dental to paid time off and parental leave
**Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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