Order Management Specialist Iii

hace 2 semanas


Ciudad de México Emerson A tiempo completo

**Responsibilities**
- Receive, review and process customer purchase orders and accurately upload, enter, and book the related order in business systems
- Using the established standards, check that all information supplied by the customer is correct and complete to ensure the customer receives the product they need and at the time they need it - ensuring our ability to book, deliver, and collect
- Act as the primary contact for the customers through different communications channels, working closely with the inside sales, sales force, factories and other quote to cash teams
- Lead and initiate proactive communication to resolve purchase order issues or to collect missing information at the order entry stage and throughout the order process to ensure the correct and timely order booking and delivery, and to provide a positive customer experience
- Proactively communicate and resolve issues affecting speed and quality of orders at different stages of the order process, ensuring customers are adequately informed
- Proactively manage order backlog and resolve order issues and delays, process and release orders for its correct and timely delivery
- Analyze the information in the systems to make decisions that enable the company to deliver the order with compliance to customer expectations
- Maintain updated customer information in business systems and other databases
- Collect and save needed information and documentation to ensure compliance with record retention and documentation procedures, provide information required for quality and continuous improvement analysis
- Ensure compliance with import/export, contract and government requirements. Screen orders and quotes for compliance with the business unit Terms and Conditions, Agreements and standards
- Manage the intercompany orders and providers delivery dates to ensure we meet the customer expectations
- Assist in training, and participate in quality, and continuous improvement initiatives through activities such as providing coaching and mentorship to less experienced personnel, providing trainings, supporting process improvement and system enhancement efforts, and participating in continuous improvement initiatives - or similar activities
- Work closely with the LAM Customer Care leadership team, LAM quote to cash functional teams, and sales force to lead and facilitate continuous improvement initiatives, improving overall customer experience
- Support the leadership team in achieving overall book-ship goals and delivering KPIs
- Complete all certifications and trainings required for the successful performance of this role, fulfill quality requirements (audit, certifications, etc.)
- Back up other team members depending on the business needs
- Perform other duties as required
- **Requirements



  • Ciudad Juarez, México WISTRON MÉXICO, S.A. DE C.V. A tiempo completo

    **WISTRON MÉXICO, S.A. DE C.V.** **Solicita**: **Order management specialist** **Descripción y Requisitos** - Bachelor degree in Business, Industrial Engineering or related fields - 2 years of experience in Order Management, Customer Service, Material Control, Planning - Logistics background - SAP knowledge - 80% English language - Ms Office...


  • Ciudad Apodaca, N.L., México ABB Schweiz AG A tiempo completo

    Order Management Specialist Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Ciudad Apodaca, N.L., México ABB Schweiz AG A tiempo completo

    Order Management Specialist Junior Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Order Entry

    hace 4 semanas


    Ciudad de México Dandy A tiempo completo

    Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with...


  • México Santander A tiempo completo

    INFRA SERVI IT SPECIALIST III Country: Mexico **WHAT YOU WILL BE DOING** Principales actividades: 1. Establecer metas del área técnica con enfoque a resultados. 2. Planear y dar seguimiento a las iniciativas definidas por la dirección del área. 3. Facilitación de procesos y motivación del equipo. 4. Apego del área a principios, ética y desempeño...


  • Ciudad de México Golder Associates Ltd. A tiempo completo

    Job Description - Software Asset Management Specialist (Americas) (24000666) Software Asset Management Specialist (Americas) - ( 24000666 ) About Us WSP is a global leader in engineering and professional services . We pride ourselves on delivering innovative solutions to our clients and maintaining a robust IT operation to support our employees worldwide...


  • Ciudad de México iPS powerful people A tiempo completo

    **SHORT DESCRIPTION**: - We are looking for an experienced Data Management Specialist who would like to join in! This is an excellent opportunity to continue to build a great career, by generating experience in a international oil company. **FUNCTION DESCRIPTION**: As a Data Management Specialist, you will be performing the following activities: - Direct...


  • Ciudad Juarez, México MAHLE A tiempo completo

    Your Role & Responsibilities: Order components to supply production lines. Ensure the availability of raw material based on the production plan, inventory levels, transit time. Review demand coverage with suppliers, secure material is on transit by EDI. Develop worksheets to determine demand variation (Waterfall chart). Monitor supplier shipment...


  • Ciudad de México Golder Associates Ltd. A tiempo completo

    Job Description - Hardware Asset Management Specialist (Americas) (24000408) Hardware Asset Management Specialist (Americas) - ( 24000408 ) HARDWARE ASSET MANAGE MENT SPECIALIST , AMERICAS About Us WSP is a global leader in engineering and professional services . We pride ourselves on delivering innovative solutions to our clients and maintaining a...


  • Ciudad Juarez, México Flex A tiempo completo

    Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...


  • Ciudad de México ABB A tiempo completo

    **Customer Service Specialist - Senior**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....


  • Santiago de Querétaro, México Siemens Energy A tiempo completo

    LA Order Management Coordinator About the Role Location Mexico Queretaro Santiago de Queretaro Company Siemens Inmobiliaria de Organization EVP Global Functions Business Unit Competence Hub Full / Part time Full-time Experience Level Early Professional A Snapshot of Your Day (position overview) The Order Manager Coordinator will support...

  • O2c Specialist

    hace 1 mes


    México ABB A tiempo completo

    **O2C Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...


  • Ciudad de México Roland Berger Strategy Consultants A tiempo completo

    Job Description We are currently seeking a dynamic and driven specialist to join our Global Corporate Knowledge Management Team in our Mexico City office.As a Knowledge Management Specialist, you will play a crucial role in supporting Roland Berger consulting teams in the Americas, as well as globally. In this role, you will actively contribute to the...


  • Ciudad Juarez, México Cordis A tiempo completo

    Las Visión de Conjunto: **About Us**: Cordis is an independent, customer-focused global provider of interventional cardiovascular medical technologies. During our 60+ year history we’ve established a legacy of pioneering breakthrough technologies, including the first guiding catheters and coronary drug eluting stents. Cordis has built a strong global...

  • Logistics Specialist

    hace 4 semanas


    Ciudad de México PerkinElmer A tiempo completo

    **Job Description**: As a Logistics Specialist, your primary responsibilities will include performing daily logistics department tasks independently; interfacing with various internal and external partners (e.g. Customer Care, Finance, freight forwarders and 3PL Distribution Centers); preparing documentation, supporting importation, and coordinating inbound...


  • Ciudad de México ABB Schweiz AG A tiempo completo

    Project Community Change Management Specialist - Temporal Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...


  • Ciudad de México, Ciudad de México PUIG A tiempo completo

    The OpportunityAs Trade Marketing Specialist your mission is to define the best commercial practices in the Point of sales, levereging and defining promotional budget and resources for each client (key accounts), providing support to the Marketing, Commercial and Retail team through the building of plans, ensuring the coordination between services and...


  • Ciudad de México Zebra Technologies A tiempo completo

    **Remote Work: No** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...


  • Ciudad de México, Ciudad de México PUIG, S.L. A tiempo completo

    The OpportunityAs Trade Marketing Specialist your mission is to define the best commercial practices in the Point of sales, levereging and defining promotional budget and resources for each client (key accounts), providing support to the Marketing, Commercial and Retail team through the building of plans, ensuring the coordination between services and...