Junior Noc Analyst
hace 6 meses
Job Title/Location
Who We Are
The Role
We are looking for Junior NOC Analyst to join our team in Mexico City who will be work with a team of NOC engineers to support the 24/7 Solera technology platform.
What You’ll Do
- Assist in diagnosing user desktop system issues and assist to fix or escalate for ticketing.
- Ensure incident management processes and SLAs are respected.
- Participate in the process of change control and releases to ensure relevant procedures are followed.
- Administer service requests and official communication processes.
- Aid in ticket management and reporting tasks.
- Ensure corporate notification SLAs are adhered to.
- Perform tier 1 troubleshooting and analysis based on runbooks or operation guidelines.
What You’ll Bring
- Good English language and communication skills (both oral and written are required).
- Working knowledge of Help Desk/Customer Support center operations.
- Knowledge of current IT technical standards as related to servers, infrastructure, and basic network technology.
- Ability to multi-task, and quickly adapt to change.
- Willing to learn in fast pace.
- University degree or relevant experience.
- It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or _
- exhaustive._
- The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs._
-
NOC Analyst
hace 3 meses
Mexico City MX19 Alcon Laboratorios S.A. De C.V. Company A tiempo completoNOC Analyst At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the...
-
Senior NOC Engineer
hace 6 meses
Mexico City Maersk A tiempo completoAt Maersk, we have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen. Besides focusing on creating value for our customers and the business, a key priority for us is to drive personal and professional development for our people...
-
Telecom Service Operations Analyst
hace 3 meses
City, México OXIO A tiempo completoOXIO is the world’s first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly...
-
Junior Talent Acquisition Analyst
hace 2 semanas
Mexico City Mindtech A tiempo completoAbout Mindtech:Mindtech is your gateway to exciting and impactful tech projects. We specialize in end-to-end software outsourcing, linking Latin American talent with global opportunities. Our fast, cost-effective approach ensures that our clients receive exceptional service and innovative solutions. With a diverse team of over 70 skilled professionals across...
-
Finance Analyst
hace 2 meses
City, México OXIO A tiempo completoOXIO is the world’s first telecom-as-a-service (TaaS) platform. We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs. Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly...
-
Customer Enjoyment Junior Analyst
hace 2 semanas
Mexico City Bright A tiempo completo☀️ About Bright:Hey there! We’re Bright, a fintech solar energy startup on a mission to reverse climate change, starting in Mexico. As Mexico's leading rooftop solar platform, we simplify the process of solar adoption through automation, overseeing everything from financial solutions to installation. Backed by top investors like First Round Capital, Y...
-
Analyst, Service Desk
hace 5 meses
Mexico City Wyndham Destinations A tiempo completoWe Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we’re shaping the future of leisure travel by creating new possibilities for vacationers. Innovation and growth keep our work interesting and fun. Every day is a...
-
Customer Experience Junior Analyst
hace 4 semanas
Mexico City Bright A tiempo completo☀️ About Bright:Hey there! We’re Bright, a fintech solar energy startup on a mission to reverse climate change, starting in Mexico. As Mexico's leading rooftop solar platform, we simplify the process of solar adoption through automation, overseeing everything from financial solutions to installation. Backed by top investors like First Round Capital, Y...
-
Analyst, Service Desk
hace 5 meses
Mexico City Travel + Leisure Co A tiempo completoWe Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. With a focus on vacation ownership, travel memberships, and exchange programs, we’re shaping the future of leisure travel by creating new possibilities for vacationers. Innovation and growth keep our work interesting and fun. Every day is a...
-
North America Junior Import Analyst
hace 4 semanas
Mexico City Dupont A tiempo completoJOB DESCRIPTION At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial...
-
IT Junior Service Management Analyst
hace 3 meses
Mexico City British American Tobacco A tiempo completoBAT is evolving at pace into a global multi-category business. With products like VELO, VUSE and GLO we are on a mission to decrease the health impact of our industry To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey! British American Tobacco Mexico has an exciting opportunity for an...
-
Junior Digital Analyst
hace 2 meses
Mexico City Jellyfish A tiempo completoCompany Description At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration. We welcome individuals who excel in collaborative, varied teams and value the unique contributions that each person brings to the table. Jellyfish is a unique fusion of tech enthusiasts, creative minds, and data experts, all united to empower...
-
Insights CDI Analyst
hace 5 meses
Mexico City Reckitt A tiempo completoInsights CDI Analyst City: Ciudad de Mexico We are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest...
-
System Analyst
hace 6 meses
Mexico City Unisys A tiempo completoWhat success looks like in this role: UNISYS. Modalidad de trabajo: Híbrido . Puede vivir en CDMX, Monterrey o Guadalajara y con disponibilidad para asistir al sitio de trabajo de nuestro cliente. Generalidades: Responde a problemas escalados de manera oportuna y precisa, asegurándose de que se cumplan los Acuerdos de Nivel de Servicio....
-
LatAm Trade Compliance Analyst
hace 4 meses
Mexico City Levi Strauss & Co A tiempo completoJOB DESCRIPTION Company : We’re a company of people who like to forge our own path. We invented the blue jean in 1873, and we reinvented khaki pants in 1986. We pioneered labour and environmental guidelines in manufacturing. And we work to build sustainability into everything we do. Our brands stand for freedom and self-expression around the...
-
Service Reliability Analyst, Global Command Center
hace 6 meses
Mexico City Thomson Reuters A tiempo completoAbout the Role In this opportunity as Service Reliability Analyst, Global Command Center , you will: Perform daily service checks, health evaluation of systems’ performance and capacity as assigned. Provide diagnostics, troubleshooting, and quick/efficient resolution on all events/incidents Escalate / notify appropriate support staff via...
-
Senior Workday Analyst, People Systems
hace 3 meses
Mexico City Trimble A tiempo completoSenior Workday Analyst, People Systems (Compensation/Enhancements) Report to Manager - People Systems/Workday Job Location - Remote: Mexico, Brazil, US Remote Please Note - Important: You must reside in the country where you are applying! People Systems - Vision We are strategic, collaborative, trusted People Systems experts leveraging Workday as a...
-
Principal/Expert Business Analyst
hace 6 meses
Mexico City Takeda A tiempo completoDescription The Future Begins Here At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for...
-
Sr Programmer Analyst
hace 5 meses
Mexico City Thermo Fisher Scientific A tiempo completoinclude but are not limited to: Collaborates with PV business users to understand the requirements and recommend solutions. Creates custom and ad-hoc reports from the PV Safety database using built in tools, OBIEE, or SQL. Develops and validates aggregate safety reports. Troubleshoots and addresses end user queries related to the Safety database. ...
-
IBP Analyst
hace 2 meses
Mexico City Reckitt A tiempo completoWe are ReckittHome to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a...