Service Desk Analyst Ii

**Service Desk Analyst - Portuguese** Workplace: San Nicolás de los Garza, MTY **Requirements**: - Education: Lic. or Engineer. Technical Career or Baccalaureate - Able to maintain a fluent conversation in Portuguese and English level Intermediate-Advanced to Advanced Mandatory experience: - Minimum 3 years of experience in customer service or service...

About Cover DeskCover Desk is a leading provider of virtual assistance services, connecting independent insurance agencies with highly educated and talented virtual assistants in Mexico. With six years of experience, we have established ourselves as a trusted partner for insurance agencies looking to grow and thrive.As a virtual assistant to Cover Desk...

We are actively seeking a dedicated **French Service Desk Technician** to enhance our IT support team. In this role, you will provide **French IT support** and ensure efficient troubleshooting for our clients' technical issues, delivering high-quality **service desk solutions**. Key Responsibilities: - Respond promptly to incoming **service desk queries**...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Tijuana, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

About Cover DeskCover Desk is a pioneering company in the virtual assistant industry, providing innovative solutions for insurance agencies to grow and thrive.As a Bilingual Customer Service Representative - Virtual Assistant, you will be part of a high-performing team that represents US-based insurance agencies. Your primary responsibility will be to...

**ABOUT COVER DESK**: - Cover Desk celebrates six years in the industry of helping virtual assistants’ pair with independent insurance agencies to help them grow, thrive, and support their agency. We offer insurance agencies access to highly educated and talented virtual assistants in Monterrey, Mexico._ **JOB SCOPE**: - As a virtual assistant to Cover...

Embárcate en una Nueva Aventura con **VERCAN** como "**Service Desk - Help Desk**" Solicitamos "**Service Desk - Help Desk**" para una empresa importante dedicada a la consultoría de sistemas, con 20 años de experiência en el ramo y más de 15 años especializada en la atención a colegios a través de _Nemax_. Con el objetivo de brindar asistencia de...

**Service Team Leader** **Monterrey, NL** *** **About Optimas**: - Optimas OE Solutions is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. - Optimas Manufacturing has been associated with the Fastener...

About Cover Desk:Cover Desk is a pioneer in connecting virtual assistants with independent insurance agencies, enabling them to grow and thrive. Our mission is to provide exceptional support to our clients through highly skilled virtual assistants based in Monterrey, Mexico.Job Summary:We are seeking a highly motivated Bilingual Customer Service...

DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

Embárcate en una Nueva Aventura con **VERCAN** como "**Service Desk - Atención al cliente**" Solicitamos "**Service Desk - Atención al cliente**" para una empresa importante dedicada a la consultoría de sistemas, con 20 años de experiência en el ramo y más de 15 años especializada en la atención a colegios a través de _Nemax_. Con el objetivo de...

**Job Description Summary**: **Job Overview**: Serving customers by performing higher level troubleshooting, providing resolution where L1 either does not have the technical capability or where the issues are more complex and time consuming. Logging OEM hardware tickets with vendors and managing them to resolution. Work with vendors and different L2, L3...