Customer Service Expert for US Insurance Agencies

hace 1 mes


Monterrey, Nuevo León, México Cover Desk A tiempo completo
About Cover Desk

Cover Desk is a leading provider of virtual assistance services, connecting independent insurance agencies with highly educated and talented virtual assistants in Mexico. With six years of experience, we have established ourselves as a trusted partner for insurance agencies looking to grow and thrive.

As a virtual assistant to Cover Desk Mexico, you will play a crucial role in supporting US-based insurance agencies by providing bilingual customer service and back-office assistance. You will be responsible for handling inbound phone calls from insurance customers, providing basic customer service assistance, and transferring select calls to internal licensed employees as needed.



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