Aftermarket Sales Manager

hace 5 meses

Escobedo, México Eaton A tiempo completo

Eaton’s VEH NAT North America Truck division is currently seeking a Aftermarket Sales Manager (truck market).

**What you’ll do**:
**PRIMARY FUNCTION**:
Strategy development, execution, and management of assigned territory to achieve Vehicle Group North America Aftermarket business objectives. More specifically, the Aftermarket Sales Manager role is structured within the Aftermarket organization to grow Aftermarket commercial truck part sales; responsible for establishing and maintaining excellent relationships with key customers in the assigned territory including fleets, independent distributors, rebuilders, dealers, body builders, mobile hydraulic OEM’S and independent service garages. This role also includes managing two direct reports (Parts Solutions Managers).

**ESSENTIAL FUNCTIONS**:
A. Develop and implement business plans to support territory, region, and division objectives.
B. Establish the following internal reports on customer activities:
1. Value Sales Cycle Reports to report out the following sales activities wins & losses, target product metrics, sales probabilities, barriers to sales efforts, accounts at risk, etc.
2. Customer Contact Reports (CCRs) to report out the following: desired product enhancements, current product performance issues, competitive activity, market trends, etc.

C. Assess customer requirements and identify unique needs at targeted accounts.
D. Design value propositions to drive year over year growth and focus on business sustainability.
E. Collaborate across all business organizations including technical services, call center, material planning, pricing, product management, finance, and others to facilitate customer issue resolution.

F. Promote service and solutions for all Aftermarket products to ensure sales growth.

G. Evaluate and recommend incentive requirements, utilizing market intelligence, and administer incentive processes to ensure that we provide the best value to our customers.

H. Manage the market introduction of new products to ensure products are adopted quickly and achieve sales objectives.

I. Develop and monitor customer contact goals to ensure we grow our spec market and gather the voice of the customer (VOC).

J. Develop, implement, and manage territory product support and training strategies for new and existing aftermarket products to maintain customer and expanded channel customer (such as IAM) relationships and ensure our customers will want to do more business with Eaton Vehicle Group.

K. Conduct Customer Relationship Reviews (CRRs) to facilitate continuous improvement of Aftermarket products and support the Eaton Business System (EBS) process.

L. Provide product, service, and warranty training to customers.

M. Drive for expanded aftermarket customer base and unique aftermarket programs.

N. Promote Eaton content in the Independent Aftermarket (IAM), OEM Dealer Channel, regional fleets, and Industry events.

O. Be the voice of customer and provide Mexico vehicle and market insights to support growth targets.

LI-SL4

**Qualifications**:
**Specialized knowledge or skill**
- Must work effectively while traveling up to 50% of the time and working extended hours
- Communication skills - verbal, written, interpersonal and presentation skills
- Computer skills - Word, Excel, PowerPoint, Outlook
- Ability to influence others both internally and externally
- Relevant market information and business acumen
- Time management skills; must respond with sense of urgency to customer requirements
- Aptitude to develop working knowledge of Clutch and Transmission, Mobile Power their function, as part of a major commercial vehicle “system.”
- Ability to manage all customers segments (dealer, fleet, transmission rebuilders, and warehouse distributors) in each territory
- Ability to lift up-to 75 pounds, and maneuver around a class 6,7, or 8 truck
- Ability to work remotely; must be self-motivated and goal oriented
- Ability to work on a remote team
- Consistently acts in an ethical, open, honest, trustworthy, and truthful manner
- Ability to effectively manage sales channels

**Education and Skills required to meet position qualifications**:

- Bachelor’s Degree from an accredited institution
- Minimum of 7-10 years’ experience working for a commercial manufacturing or automotive distribution

**Preferred/Additional Specialized Knowledge (not required to be qualified for position)**:

- Proven “Value Selling” skills
- Specialized knowledge of business aspects of the trucking industry
- Experience negotiating, delivering training, and developing business plans

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation

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