Higher Education Admissions Advisor

hace 1 mes

Merida, México Boldr A tiempo completo

**A LITTLE BIT ABOUT Boldr**:

- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

**LET’S START WITH OUR VALUES**:

- Meaningful connections start with AUTHENTICITY
- We do our best work by being CURIOUS
- We grow by remaining DYNAMIC
- Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
- At the heart of great partnerships we’ll always find EMPATHY

**WHAT IS YOUR ROLE**:
We are recruiting a highly organized and effective Sales professional to promote the programmatic success of the organization and its client Universities.

***
**WHY DO WE WANT YOU**:
We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values: Curious, Dynamic and Authentic.

**WHAT WILL YOU DO**:

- Develop a thorough understanding of the educational service model to accurately and appropriately communicate with and identify potential students.
- Provide educational, professional, and personal support through the student’s journey from point of enrollment into class start, the extended program & new career by establishing positive rapport, accessibility, and a measured degree of accountability
- Guide students through securing funding for the extended program
- Meet 1:1 with students in virtual meetings, exam nights and in weekly check in calls
- Acts as enrolled students and instructors primary point of contact for all administrative and non-instructional matters prior to introduction class start and during.
- Build symbiotic relationships with Instructors to provide optimal student engagement and success
- Facilitate new student orientation, participate in exam nights, and conduct presentations
- Administers periodic feedback surveys to all students to ensure that their experience in the classroom and with instructional content are meeting expectations
- Ensures students are meeting performance expectations through daily attendance checks, weekly reviews and immediate grade reviews
- Coordinates with students and instructors to proactively problem-solve and manage emerging challenges
- Build relationships with the Admissions team and leadership to cultivate smooth and direct lines of communication for new student acquisition processes.
- Express and share program details and career opportunities with inquiring potential students to build interest and excitement.
- Assist in building brand awareness.
- Answers questions and offers other information as requested or needed.
- Perform outbound calls to maintain consistent communication with the enrolled student population.
- Highly motivated and determined to reach target driven goals
- Resilience and the ability to cope with rejection
- Ability to self-motivate to achieve and exceed minimum KPI goals on a team and individual basis
- Accomplish organizational goals by accepting ownership over new and different requests

**Requirements**:
**WHAT WE’LL LIKE ABOUT YOU**:
**YOU ARE**
- Curious and authentic, just like us #beboldr
- An analytical and critical thinker, with an eye for even the most minute of details
- Passionate about client satisfaction.

**YOU HAVE**
- 4 years of experience working in Education or similar fields
- 4 years working as an account management and/or Admissions Advisor in a higher education environment
- Experience in remote customer service and sales related to courses, classes, and services.
- 1-5 years of managerial or supervisory responsibility in an Educational environment.
- Exceptional phone presence and the ability to build strong and impactful relationships telephonically.
- Demonstrated success in cultivating relationships via phone to educate, evaluate, and motivate students.
- Willing to meet the challenge of working in a fast-growing hi-tech company.
- Can effectively manage a variety of complex initiatives in varying environments and cultures.
- Ability to multitask and prioritize competing deadlines and projects.
- Highly motivated and determined to reach target-driven goals.
- Excellent command of the English language, in both written and verbal communications.
- Behavioral elements such as adaptability, resilience, resourcefulness, enthusiasm and meticulousness are highly preferred.
- Understand and embrace a metrics-driven operation.
- Google Suite experience preferred

**Benefits**
- Law Benefits
- Private Health Insurance
- Paid Time Off
- Training
- Life insurance
- Mental Health Support
- Learning and Development Programs

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