Customer Service
hace 3 semanas
Descripción y detalle de las actividades
Essential Functions: Ensures Ecommerce’s customer service activity runs efficiently and effectively. Responds to the concerns and inquiries of incoming customers regarding the status of orders, changes, delivery times, through a service platform. Processing orders by helping our customers and business clients with their purchases Offering product information, resolving shipping concerns, and sharing promotions as a brand ambassador. Balancing multiple chats, platforms. On the phone engaging in thoughtful conversations with customers while enhancing the customer experience. Balancing multiple priorities and using good judgment to manage time. Maintains awareness towards product education, to better assist customers Be well-organized and have a creative mindset that helps problem-solve and come up with unique solutions to issues. Collaborate internally with other departments to facilitate a positive client order experience and resolve any issues with orders and returns. Work with our Account Manager to escalate and resolve recurring client issues and client pain points. Promote the voice of the customer internally, and pass feedback along that helps prevent and resolve customer issues with the platform.
Experiência y requisitos
Prior Experience & Education: 3-5 years of relevant experience in similar positions required Experience using salesforce CRM min. 2 yrs. Completed Bachelor's degree in Business, Logistics, Admin. Required Knowledge & Skills: Conversational English Proficient in excel, google sheets Knowledge and experience working with other CRM minimum 2 yrs. Computer skills (knowledgeable in using shortcuts, troubleshooting) Ability to work independently and coordinate multiple projects simultaneously. Excellent organizational and administrative skills with the ability to prioritize. Strong attention to detail. Strong analytical, problem solving and strategic thinking skills. Strong conflict skills. Ability to handle sensitive and confidential information appropriately. Knowledge and experience working with WhatsApp Business, Trengo platforms min. 2 yrs. (plus) Experience managing a small team (plus)
**Número de vacantes** 1
**Área** Ventas/Comercial
**Contrato** Permanente
**Modalidad** Presencial
**Turno** Diurno
**Jornada** Tiempo Completo
**Estudios** Carrera Profesional
**Sexo** Indistinto
**Disponibilidad p. viajar** No
-
Customer Service Bilingual
hace 3 semanas
Tecate, México 17,500 A tiempo completo**Vacante para la empresa 17,500 en Tecate, Baja California**: **CUSTOMER SERVICE** ️Base salary + Bonuses ️Statutory and higher benefits ️Savings fund ️Medical Insurance ️Discounts and additional benefits ️Bonus **JOB OFFER** **Monday through Saturday** Available hours: 8:00 A.M. TO 5:40 P.M. **Rest on Thursday and...
-
Gerente de Customer Service
hace 2 meses
Tecate, B.C., México BAJA FULFILLMENT SERVICES INTERNATIONAL S. DE R.L. DE C.V A tiempo completoFull Job Description **Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...
-
Customer Service Representative
hace 4 semanas
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives SPRING HIRING BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ️️ Attractive Monthly income. Full training payment Benefits over the...
-
Customer Service Representative
hace 3 semanas
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives HIRING BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ️️ Attractive Monthly income. Full training payment Benefits over the law....
-
Customer Service Representative
hace 1 mes
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives HIRING BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ️️ Attractive Monthly income. Full training payment Benefits over the law....
-
Customer Service Representative
hace 2 semanas
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Representatives NEW YEARS EVE BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ️️ Attractive Monthly income. Full training payment Benefits over the...
-
Customer Service Specialist
hace 6 días
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en Tecate, Baja California**: The most Important Contact Center in TJ is currently looking for Customer Service Specialist HIRING BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security ️️ Attractive Monthly income. Full training payment Benefits over the law....
-
Customer Service Specialist
hace 4 semanas
Tecate, México TAP A tiempo completo**Vacante para la empresa TAP en 22010 -Tecate, Baja California**: ESCAPE FROM THE HEAT️️ ️️ COME OVER TO WORK IN OUR FACILITIES️️ The most Important Contact Center in TJ is currently looking for Customer Service Representatives SUMMER BONUS 26K NO EXPERIENCE NEEDED️️ Free Dining Service During Training ️ Private Social Security...
-
Customer Service
hace 1 semana
Tecate, Baja California, México Milwaukee Electronics A tiempo completoy detalle de las actividadesEssential Functions: Ensures Ecommerce's customer service activity runs efficiently and effectively. Responds to the concerns and inquiries of incoming customers regarding the status of orders, changes, delivery times, through a service platform. Processing orders by helping our customers and business clients with their purchases...
-
Customer Service Representative
hace 3 semanas
Tecate, México Activaa A tiempo completoCompañía importante de manufactura en **Tecate** busca Representante de Customer Service ¡Excelente oportunidad! **Requisitos**: - Licenciatura terminada o experiência equivalente - 2 a 5 años de experiência en puesto similar - Inglés Avanzado hablado y escrito - Actitud de servicio - Manejo de PC/ Paquetería Office - Sentido de urgencia -...
-
Customer Service Bilingual
hace 1 semana
Tecate, Baja California, México 17,500 A tiempo completoVacante para la empresa 17,500 en Tecate, Baja California:CUSTOMER SERVICEBase salary + BonusesStatutory and higher benefitsSavings fundMedical InsuranceDiscounts and additional benefitsBonusJOB OFFERMonday through SaturdayAvailable hours:8:00 A.M. TO 5:40 P.M.Rest on Thursday and SundayREQUIREMENTS: Advanced level of English Living in Tijuana or nearby...
-
Gerente de Customer Service
hace 1 semana
Tecate, B.C., México BAJA FULFILLMENT SERVICES INTERNATIONAL S. DE R.L. DE C.V A tiempo completoFull Job DescriptionResponsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Keeping...
-
Customer Service Representative
hace 1 semana
Tecate, Baja California, México TAP A tiempo completoVacante para la empresa TAP en Tecate, Baja California: The most Important Contact Center in TJ is currently looking for Customer Service RepresentativesVALENTINESBONUS 26KNO EXPERIENCE NEEDEDFree Dining Service During Training Private Social Security Attractive Monthly income.Full training paymentBenefits over the law. Short term growth...
-
Bilingual Customer Service
hace 2 semanas
Tecate, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tecate - Baja California -Tecate, Baja California**: Te invitamos a formar parte de nuestro gran equipo de trabajo como CUSTOMER SERVICE REPRESENTATIVE ACTIVIDADES: Atender llamadas, chats y correos electrónicos de clientes **Jornada laboral de lunes a viernes descanso fijo en fin de semana** **8 horas diarias...
-
Bilingual Customer Service
hace 2 semanas
Tecate, México Tres R A tiempo completo**Vacante para la empresa Tres R en Tecate - Baja California -Tecate, Baja California**: Te invitamos a formar parte de nuestro gran equipo de trabajo como CUSTOMER SERVICE REPRESENTATIVE ACTIVIDADES: Atender llamadas, chats y correos electrónicos de clientes **Jornada laboral de lunes a viernes descanso fijo en fin de semana** **8 horas diarias...
-
Customer Service Representative
hace 1 semana
Tecate, Baja California, México TAP A tiempo completoVacante para la empresa TAP en Tecate, Baja California: The most Important Contact Center in TJ is currently looking for Customer Service RepresentativesNEW YEARS EVE BONUS 26KNO EXPERIENCE NEEDEDFree Dining Service During Training Private Social Security Attractive Monthly income.Full training paymentBenefits over the law. Short term growth...
-
Bilingual Customer Service
hace 1 semana
Tecate, Baja California, México Tres R A tiempo completoVacante para la empresa Tres R en Tecate - Baja California -Tecate, Baja California:Te invitamos a formar parte de nuestro gran equipo de trabajo comoCUSTOMER SERVICE REPRESENTATIVEACTIVIDADES:Atender llamadas, chats y correos electrónicos de clientesJornada laboral de lunes a viernes descanso fijo en fin de semana*8 horas diarias (matutino, intermedio,...
-
Bilingual Customer Service
hace 1 semana
Tecate, Baja California, México Tres R A tiempo completoVacante para la empresa Tres R en Tecate - Baja California -Tecate, Baja California:Te invitamos a formar parte de nuestro gran equipo de trabajo comoCUSTOMER SERVICE REPRESENTATIVEACTIVIDADES:Atender llamadas, chats y correos electrónicos de clientesJornada laboral de lunes a viernes descanso fijo en fin de semana8 horas diarias (matutino, intermedio,...
-
Customer Service Representative
hace 3 semanas
Tecate, México Emprego MX A tiempo completo**Descripción y detalle de las actividades** **Experiência y requisitos** - What you’ll need: Experience in the customer service field.Ability to learn software systems (CRM/ERP).Strong empathy for Merchants and a passion for revenue and growth.Strong attention to detail and high-level organizational skills are a must.Demonstrate excellent verbal and...
-
Customer Service Representative
hace 2 semanas
Tecate, México Emprego MX A tiempo completo**Descripción y detalle de las actividades** **Experiência y requisitos** - What you’ll need: Experience in the customer service field.Ability to learn software systems.Strong empathy for Merchants and a passion for revenue and growth.Strong attention to detail and high-level organizational skills are a must.Demonstrate excellent verbal and written...
