HR Ops Team Lead

hace 2 semanas

Monterrey, México ZF A tiempo completo

**What's Next? Join ZF**:
ZF is a global technology company supplying systems for passenger cars, commercial vehicles and industrial technology, enabling the next generation of mobility.

ZF allows vehicles to see, think and act. In the four technology domains of Vehicle Motion Control, Integrated Safety, Automated Driving, and Electric Mobility, ZF offers comprehensive product and software solutions for established vehicle manufacturers and newly emerging transport and mobility service providers. ZF electrifies a wide range of vehicle types. With its products, the company contributes to reducing emissions, protecting the climate and enhancing safe mobility.

**HR Ops Team Lead**:

- Country/Region: MX- Location: Monterrey, NLE, MX, 64830Req ID 53703 MSSC Monterrey 2, Mexico

**Position Purpose**

In this role, you will join a fast-paced Human Resources team serving employees, managers and HR colleagues for the Americas region. We are looking for team members who enjoy managing HR administrative processes and have a strong interest in improving how HR delivers. A successful team member will be very detail oriented, possess a problem-solving mindset and a keen interest in improving existing processes.

**Role Description**
- Oversee day-to-day operations of the HR Administration Team
- Distribute responsibilities and monitor team workload and performance
- Serve as escalation point for more complex HR processes, ensuring full resolution
- Coach and develop team members in alignment with HR Operations goals and individual’s career aspirations
- Provide training to current and new team members
- Participate in creating a culture that energizes team members, fosters employee engagement, and drives accountability
- Assist with recruiting, hiring, and retaining team members
- Collaborate with other team leaders to implement actions which improve operational performance
- Lead continuous improvement projects to improve the customer experience and enhance efficiency
- Provide input to the development of Success Factors & ServiceNow enhancements to improve employee experience
- Lead efforts to document, simplify and standardize HR processes

**Skills and experience**:

- Bachelor’s degree (or equivalent experience) with 5+ years of experience in Human Resources, Finance or business
- Bilingual/native proficiency in Spanish & English (written and verbal); limited proficiency in Portuguese is a plus.
- Supervisory experience preferred
- Strong organization and planning skills
- Strong oral and written communication skills and interpersonal skills
- Collaborative; able to develop successful partnerships with customers and peers
- Ability to lead and motivate others
- Demonstrated expertise with HR and case management systems (e.g., SAP Success Factors, ServiceNow)
- Ability to assist others in understanding new processes and influence them to try new ways of working
- Advanced analytical and problem-solving skills, with the ability to work in a high-pressure team environment, handling multiple priorities and reacting quickly to problems and issues.
- Experience documenting business processes in a visual format as well as writing detailed business process documents for reference
- Experience leading business process improvement activities

Contact

Alejandra Carbajal

**Our Commitment to Diversity**:
ZF is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Find out how we work at ZF:
**Job Segment**:Manager, Business Process, HR, SAP, Management, Operations, Human Resources, Technology

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