Customer Experience and Omnichannel Manager

**Summary**: Location: Mexico City, #LI-Hybrid About the role: Enable our innovative external / customer focus model that shapes our marketing and go-to-market strategies per disease area and HCS archetypes. Shape the path for building and adopting new marketing and go-to-market capabilities to increase engagement and growth. Improve customer experience and...

**Summary**: - The First Line Sales Manager (FLM) drives sales performance by leading a diverse commercial team and engaging with key stakeholders to drive tailored customer experiences and deliver value. They recruit, develop, retain and coach individuals to successfully deliver on strategic and commercial territory objectives. They instill a culture of...

**Summary**: Proporcionar soporte analítico a la disciplina FRA para informes financieros, cumplimiento y precisión de datos. Manejar y coordinar la preparación de informes, asegurando su puntual presentación. **About the Role**: Location: Hybrid. CDMX **Your key responsibilities**: - Provide accurate and timely assistance and customer-oriented...

**Summary**: Proporcionar soporte analítico a la disciplina FRA para informes financieros, cumplimiento y precisión de datos. Manejar y coordinar la preparación de informes, asegurando su puntual presentación. **About the Role**: Location: Hybrid. CDMX **Your key responsibilities**: - Provide accurate and timely assistance and customer-oriented...

**Summary**: The Associate E2E Process management role is responsible to manage day-to-day operational processes, including but not limited to order scheduling and fulfillment, in-ternal case management, pre-production planning, billing/invoicing processes and lo-gistics, GPS, and systematizing updates to customers. They will also assist with cus-tomer...

**Summary**: This role is responsible for providing functional and therapeutic area/brand expertise to support responses to sophisticated and highly complex escalated medical enquiries, and other medical information activities such as creation and quality review of other MI documents. **About the Role**: **Key Responsibilities**: - Delivery of MI services...

As a newly listed, independent organization, we have an exciting, once-in-a-career opportunity to set our own path forward. Manager Credit and Collection The O2C Credit and Collection Manager is responsible for the E2E cash credit and collection processes limiting past dues and thus maximizing cash flow. The manager is responsible for, coaching and...

**Summary**: This position is responsible for overseeing the Business Partner relationship for P2P, serving as a P2P expert and key business liaison to drive compliant business processes in aligned countries with high complexity. This role will collaborate with internal Novartis, Spokes, customers and external suppliers to lead operational excellence as well...

**Summary**: Location: Mexico City #Hybrid About the Role: The Procurement Team Manager manages NOCC Procurement Compliance, acquires and maintains an updated and in-depth knowledge of Novartis Financial Controls Manual (NFCM), Procurement Controls, Global Procurement Guideline (GPG) and Work Instructions/ standard operating procedures (SOPs) and underlying...

As a newly listed, independent organization, we have an exciting, once-in-a-career opportunity to set our own path forward. **Customer Service Level** - Tactical planner. Establishes optimal demand and supply planning for the tactical horizon from 3 to 24 months. - Ensure high service levels in the country and balance inventories without compromising...

**Objectives of this Role** - Managing both our existing sales pipeline and developing new business opportunities at specific high potential vertical markets (builders, telcos, insurance, banking, and others) - Develop and execute strategies to position new products and cloud services into the regional market - Take a lead role in the development of...

**Summary**: Location: Mexico City #Hybrid About the Role: To establish and maintain a global process across the entire enterprise by managing the implementation program, including all planning, resourcing and budgeting requirements, and ensuring future changes to the process and enabling system are properly managed. **About the Role**: **Major...

**Summary**: Location: Mexico City #Hybrid The US Order 2 Cash Credit Risk Manager reports to the Associate Director, US O2C and is responsible for Account Receivable portfolio financial risk. Supports key stakeholders such as the Country CFO as well as dirvision CFOs in managing risk and ensuring optimal risks measures are put in place to minimize cash flow...

**Summary**: Novartis is seeking highly motivated individuals to join our team as US Customer Engagement Onboarding Specialists. This is an exceptional opportunity to become part of a world-class organization that is dedicated to improving the lives of patients around the globe. As an integral member of our team, you will play a crucial role in ensuring the...

**Summary**: The Novartis Program Manager is responsible for executing strategic business programs aimed at driving and enhancing financial performance. This role supports and collaborates with various functions on key product initiatives. **About the Role**: **Position Summary** The Novartis Program Manager is responsible for executing strategic business...

**Summary**: Location: Mexico City #Hybrid The Senior Account Receivable Specialist will be a part of the AR Collections Team in US Order 2 Cash and will be responsible for account analysis, resolution and reconciliations related to invoices, credits and payments. **About the Role**: **Major accountabilities** - Independently manage complex account...

**Summary**: Responsible for delivering a highly complex Medical Information (MI) activities, and for providing functional and therapeutic area/brand expertise to support responses to raised medical enquiries. **About the Role**: **Key Responsibilities**: - Write (or review) sophisticated MI services which require the experience and expertise of a Senior...

**What you will do** Under general direction, acts as the on-site project leader to plan, execute, and complete control systems projects with assigned customers. Performs or delegates tasks as required to execute and fully complete assigned projects including: managing hardware design, system programming, installation coordination, system and network...

**Summary**: The Manager Financial Controls & Compliance will be responsible for planning and executing high-quality controls testing and risk advisory support that meet Novartis Financial Controls Manual standards and SOX 404 requirements. This position will support ongoing FC&C activities as well as support new activities related to S4HANA Digital...

In 2023 #Sandoz will become an independent organization! As the global market leader in generic and biosimilar medicines, Sandoz steps forward from a position of strength. Those who join Sandoz in the coming months will help shape the future of the company, its growth, innovation, culture and how Sandoz impacts the lives of millions. These will be races with...