Customer Experience

As a Customer Experience Specialist at Formerra, you will play a critical role in delivering exceptional service to our clients. Your main responsibility will be to respond to customer inquiries via phone, email, and chat in a timely and professional manner.You will also be responsible for resolving customer concerns and complaints to ensure their...

**ANALISTA DE CUSTOMER EXPERIENCE** Estamos en búsqueda del Customer Experience Analyst, que tendrá como labor entregar una esmerada atención a los clientes de Dupplo que se contacten requiriendo asesoramiento acerca de funcionalidades de la plataforma, información, asistencia ante algún problema específico u otro motivo de consulta. Cada vez que un...

**¿Quiénes somos?** - Somos una empresa 100% mexicana holding de diferentes marcas, productos, tecnología y conceptos para la industria del entretenimiento a nível internacional, nos distinguimos por ser innovadores, cuidar de quienes colaboramos y brindar un adecuado balance de vida profesional personal; con un crecimiento sostenido, te invitamos a...

**¿Quiénes somos?**- Somos una empresa 100% mexicana holding de diferentes marcas, productos, tecnología y conceptos para la industria del entretenimiento a nível internacional, nos distinguimos por ser innovadores, cuidar de quienes colaboramos y brindar un adecuado balance de vida profesional personal; con un crecimiento sostenido, te invitamos a...

Compañía líder en tecnología deportiva a nível LATAM solicita:**Customer Experience**- Aplicación de encuestas para medir la experiência y satisfacción del cliente, respecto al producto y el servicio en general brindado durante el proceso de compra de nuestros simuladores deportivos mediante llamadas telefónicas, visitas y correos.- Brindar...

**Welcome to ContactPoint 360, a global BPO with a Canadian family spirit.**We are proud of our award-winning culture that fosters innovation and empowers every team member.To support this mission, we seek a Customer Experience Advocate to join our EPIC team.This role requires the ability to create memorable interactions with valued customers and solve...

POR CRECIMIENTO DE OPERACIONES, BRIGGS EQUIPMENT,SOLICITACustomer Experience Analyst - Administrador de ventasObjetivo del puesto: Dar servicio a nuestros clientes; y apoyar administrativamente en los procedimientos comercial, facturación, cobranza y servicio técnico.Escolaridad: Licenciatura o IngenieríaExperiência: 5 años en administración de ventas,...

We are hiring an**IT Customer Experience Analyst** toact as frontline ambassadors to Information Technology and Steelcase with responsibility for delivering high-performance support that is focused to guide and enrich Steelcase employees and our visitor's technology wellbeing.Through a complete understanding of Information Technology infrastructure,...

Reports to: Customer Experience and Direct to Consumer Business Manager Job Overview: Lead and manage the design, development and continuous improvement of processes and digital solutions to enable a best-in-class customer experience through an online - offline omnichannel business model leading to increase customer retention and sales conversion for the...

Emp Lider - Distribución is seeking a skilled Customer Relationship Coordinator to manage customer programs and drive business growth. This role requires a deep understanding of customer behavior and the ability to analyze data to provide solutions that meet their needs.The ideal candidate will have experience in managing customer relationships, analyzing...

Reports to:Customer Experience and Direct to Consumer Business ManagerJob Overview:Lead and manage the design, development and continuous improvement of processes and digital solutions to enable a best-in-class customer experience through an online - offline omnichannel business model leading to increase customer retention and sales conversion for the...

**What will you do? Job Scope & Purpose** **Order Processing** - Order input in internal ERP (Migrating to SAP) - Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc) **Backorder monitoring and order management** - Monitor the customer backorders in conjunction with Customer, Warehouse, Supply &...

_Si está buscando mejorar su carrera con una empresa dinámica y en crecimiento, lo alentamos a postularse y unirse al equipo Joyson Safety Systems._**Education/Experience**:- Bachelor's degree in engineering.- 5+ years quality assurance and manufacturing experience- Experience leading difficult quality issues as key customer interface- Experience with...

**Job Details** As a Customer Service Team Leader, you will take full responsibility for the timely and accurate processing of orders to achieve Johnson Controls revenue targets. You will set up the structure to support the ongoing activities, managing, motivating, and developing team members. You will also be expected to deliver department’s continuous...

**What will you do?Job Scope & Purpose****Order Processing**- Order input in internal ERP (Migrating to SAP)- High volume inbound calls- Send order confirmation to the customer (confirm delivery date based on ATP, partial delivery allowed, etc)**Backorder monitoring and order management**- Monitor the customer backorders in conjunction with Customer,...

We are seeking a highly motivated and experienced Customer Service Representative to join Formerra in the Non-Durable Goods Manufacturing industry. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction.Your primary goal will be to build strong relationships with our...

**Job Details**As a Customer Service Team Leader, you will take full responsibility for the timely and accurate processing of orders to achieve Johnson Controls revenue targets.You will set up the structure to support the ongoing activities, managing, motivating, and developing team members.You will also be expected to deliver department's continuous...

Manage the customers discrete and program orders on a daily basis. - Controls discrete orders to insure 100% on time delivery performance. Analyze customer behavior and programs and provide solutions to achieve a 100% on time rate. - Manage additions, changes, and deletions to the customer programs. - Continuously identify opportunities to improve our...

**Job description** Careers at Lingble: Lingble Customer Care Senior agent/Team Leaders Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customized online shops. We work with up-and-coming and well-established fashion brands in their domestic markets, as well...

**What you will do? Job Scope & Purpose** Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time. **How you will do it? Essential Job Responsibilities **Order Processing** - Order input in SAP (different order types) - Send order...