Receptionist

hace 1 mes


Desde casa, México Rebuild Corp A tiempo completo

**Responsabilidades**:

- Saber el idioma de ingles (MUY IMPORTANTE)
- Atender las consultas de los clientes a través de múltiples canales, como teléfono, correo electrónico y chat en línea.
- Proporcionar asistencia personalizada y soluciones a los problemas de los clientes de manera eficiente y cortés.
- Mantener registros precisos de las interacciones con los clientes en nuestro sistema de gestión.
- Brindar información sobre productos, servicios y políticas de la empresa de manera clara y comprensible.
- Colaborar con otros departamentos para resolver problemas complejos y garantizar la satisfacción del cliente.
- Identificar oportunidades para mejorar los procesos de servicio al cliente y comunicar sugerencias a la gerencia.

**Requisitos**:

- Saber el idioma de ingles (MUY IMPORTANTE)
- Experiência previa en servicio al cliente o roles similares es preferida.
- Excelentes habilidades de comunicación verbal y escrita en ingles.
- Habilidad para manejar situaciones difíciles con calma y profesionalismo.
- Conocimiento básico de herramientas de oficina y sistemas de gestión de clientes.
- Actitud amable, orientada al cliente y con un enfoque en la resolución de problemas.
- Disponibilidad para trabajar en horarios flexibles, incluidos fines de semana y días festivos según sea necesario.

**Ofrecemos**:

- Un entorno de trabajo amigable y colaborativo.
- Oportunidades de crecimiento y desarrollo profesional.
- Capacitación continua para mejorar tus habilidades en servicio al cliente.
- Beneficios y compensación competitiva.

**Salary**: $74.44 - $90.98 per hour

Work Location: Remote

Expected Start Date: 14/08/2023


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