Technical Solutions Engineer I, Compute, Google

hace 4 semanas

Ciudad de México CDMX Google A tiempo completo

**Minimum qualifications**:

- Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design.
- 4 years of experience with 2 or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
- Ability to communicate in Spanish and English fluently to support client relationship management in this region.

**Preferred qualifications**:

- 4 years of experience in technical consulting on supporting large enterprise customers with high service-level objective and service-level agreement requirements.
- Experience with cloud computing (i.e., certifications, internships, coursework, etc.).

About the job
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- File issue reports against product, documentation and procedures by documenting behavior or steps to launch, and drive bugs to resolution.
- Suggest code-level resolutions for product bugs by leveraging relevant tools and effective communication to all stakeholders internally and externally.
- Resolve technical incidents and escalations by performing analysis utilizing relevant tools (e.g., SQL, R, Python) and leveraging custom data infrastructure or existing data models as appropriate, and formulating and interpreting data to reach specific conclusions and next steps.
- Identify opportunities and build solutions to improve support or empower customers to solve issues by using self-service tools and documentation.
- Work with multiple Product and Engineering teams to find ways to improve the product, and interact with our Site Reliability Engineering (SRE) teams to drive high-quality production.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

  • Technical Solutions Engineer, Google Kubernetes

    hace 6 meses

    Ciudad de México Google A tiempo completo

    **Minimum qualifications**: - Bachelor's degree in the field of Science, Technology, Engineering, Mathematics, or equivalent practical experience. - Experience in reading/debugging code and in virtualization and orchestration frameworks. - Experience with Linux/Unix or Windows systems, from the kernel to the shell, file systems, and client-server...

  • Technical Solutions Engineer, Networking, Google

    hace 2 semanas

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design. **Preferred qualifications**: - 4 years of experience in technical...

  • Technical Solutions Engineer I, Infrastructure

    hace 4 semanas

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 6 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design. - 4 years of experience with 2 or more of the following: Web Tech,...

  • Technical Solutions Engineer, Storage, Google Cloud

    hace 3 semanas

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 2 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design. - 1 year of experience in technical support, professional services, software...

  • Technical Account Manager I, Google Cloud

    hace 3 meses

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. - 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. - Experience supporting customers in cloud operations (e.g.,...

  • Customer Engineer, Vmware, Google Cloud

    hace 5 meses

    Ciudad de México Google A tiempo completo

    **Minimum qualifications**: - 5 years of experience as a technical sales engineer in a cloud computing environment or customer-facing role (e.g., professional services or systems engineering). - Experience architecting solutions with cloud computing technologies, sizing and costing for cloud solutions. - Experience with a cloud computing technology...

  • Technical Account Advisor I, Google Cloud

    hace 2 meses

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Engineering, Math, a related technical field, or equivalent practical experience. - 5 years of experience in a customer-facing role, interfacing with executive stakeholders, driving customer technical implementations or transformation programs. - 2 years of experience supporting customers...

  • Technical Solutions Engineer Ii, Networking, Google

    hace 1 mes

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 6 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go, JavaScript) or in system design. - 6 years of experience with 2 or more of the following: Web Tech, Data/Big...

  • Cloud Solutions Engineer

    hace 4 semanas

    Ciudad de México, Ciudad de México Google A tiempo completo

    We are seeking a skilled Cloud Solutions Engineer to join our team at Google. As a Cloud Solutions Engineer, you will be responsible for troubleshooting technical issues for customers with a mix of debugging, networking, system administration, updating documentation, and when needed, coding/scripting. You will focus on customers' needs and help drive the...

  • Technical Account Manager Associate Ii, Google

    hace 3 meses

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. - 2 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs. - Experience supporting customers in cloud operations (e.g.,...

  • Cloud Technical Solutions Engineer, Data Analytics

    hace 2 meses

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 4 years of experience reading code in a general purpose coding language (e.g., Java, C, C++, Python, Shell, Go or JavaScript, etc.) or in system design. - 4 years of experience with 2 or more of the following: Web Tech,...

  • Cloud Technical Solutions Engineer, Data Ai/ml

    hace 6 meses

    Ciudad de México Google A tiempo completo

    **Minimum qualifications**: - Bachelor's degree in Science, Technology, Engineering, Math, or equivalent practical experience. - Experience programming or debugging code in one or more of the following: Python, Java, C, C++,.NET, Shell, Perl, JavaScript. - Experience with ML frameworks (e.g., TensorFlow, Pytorch and Scikit-learn). - Experience working with...

  • Technical Account Advisor, Google Cloud

    hace 2 meses

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Engineering, Math or a related technical field, or equivalent practical experience. - 2 years of experience in a customer-facing role interfacing with executive stakeholders, driving customer technical implementation, or transformation program. - 1 year of experience supporting customers...

  • Vendor Solutions Consultant, Google Cloud

    hace 4 semanas

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree or equivalent practical experience. - 8 years of experience in a technical project management or customer-facing role in consulting or vendor extended workforce/IT services (e.g., Customer Support, Tele-Sales, Engineering, etc.). - Experience analyzing and advising commercial business agreements, and...

  • Cloud Technical Solutions Engineer, Data Analytics

    hace 3 meses

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 2 years of experience reading or debugging code (e.g., in one or more of the following: Java, C, C++,.NET, Python, Shell, Perl, JavaScript). - 2 years of experience in technical support, professional services, software...

  • Cloud Technical Solutions Engineer, Data Analytics

    hace 2 meses

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 2 years of experience reading or debugging code (e.g., in one or more of the following: Java, C, C++,.NET, Python, Shell, Perl, JavaScript). - 2 years of experience in technical support, professional services, software...

  • Cloud Technical Solutions Engineer, Data Analytics

    hace 2 meses

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience. - 2 years of experience reading or debugging code (e.g., in one or more of the following: Java, C, C++,.NET, Python, Shell, Perl, JavaScript). - 2 years of experience in technical support, professional services, software...

  • Technical Account Manager, Google Cloud Consulting

    hace 6 meses

    Ciudad de México Google A tiempo completo

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. - 3 years of client-facing experience interfacing with executive stakeholders, driving technical implementations, or transformation programs. - Experience supporting customers in Google Cloud operations, technical...

  • Vendor Management Solutions Consultant, Google

    hace 2 meses

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 8 years of experience in consulting, operations, or vendor strategy and management. - 3 years of experience in vendor sourcing, vendor selection, negotiations and contracting. - Experience in multi vendor operations management for scaled operations and vendor relationship...

  • Business Intelligence Developer I, Google Cloud

    hace 2 semanas

    Ciudad de México, CDMX Google A tiempo completo

    **Minimum qualifications**: - Bachelor's degree or equivalent practical experience. - 4 years of experience in data modeling, developing data sets, or creating data visualizations. - Experience writing SQL queries. - Experience using Business Intelligence (BI) tools like Looker, Tableau, or Power BI to create visualizations and dashboards. **Preferred...