Service Desk L1/l2 IT Support

The Service Desk agent provides support services L1 and sometimes L2 and ensures high customer satisfaction. The Service Desk agent investigates the reason behind the issues, troubleshoots the technical problems, and resolves the relevant issues. Also, the Service Desk agent analyzes the problems and records the issues addressed and the relevant resolutions...

**Descripción**: Dresden Partners expertos en web technology, UX / UI, mobile and software development, con servicios near-shore staffing, tech international y local tech sourcing specialized. Estamos en búsqueda de talento para la posición: **Service Desk L1 Bilingüe - Guadalajara** 2 años de experiência experiência: - Proporcionar...

If you're looking for a stable and attractive income (to convey by phone), with a hybrid work modality, this job is for you! All you require is: - Basic technical computer skills. - Previous Customer Service Experience. - Fluent english (written and spoken) Trainning is paid in full from the day you sign the contract! Please add your Resume. All...

Guadalajara, Mexico - 2929824 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

Guadalajara, Mexico - 2929826 **_Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** **Be responsible for primary user support and customer service** - Learn fundamental operations of...

We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced...

Overview: **_ Role Purpose_** - The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro’s Service Desk objectives_ **_ Do_** - ** Be responsible for primary user support and customer service** - _ Learn fundamental operations of commonly-used...

The Service Transition Specialist will perform acceptance into services and transition activities to ensure that services are delivered in accordance with Service Level Agreements and business requirements and ensuring ultimately the delivery of IT Services to AZ customers. They will help to ensure efficient, effective and thorough management of service...

We are seeking an experienced Helpdesk Technician to join our team at a small mortgage bank. Minimum of 2 years of relevant experience in providing technical support and troubleshooting for various IT-related issues. B2 CEFR English level to effectively communicate with users. Familiarity with Microsoft PowerApps is a plus. Responsabities...

We are currently seeking a Help Desk Senior to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 22.5hours per week - Interest in working on morning shifts - Advanced English -...

**Vacante para la empresa Epsilon Solutions en Guadalajara, Jalisco**: **Security Operations Center (SOC) - L1 or L2**: We are looking for a Security Operations Center (SOC) - L1 or L2 **Requirements**: Grade: Computer Systems Engineer or equivalent (DEGREE, 100% of credits, Truncated) Gender: Indistinct Age: Not required Language: Advanced...

**Summary of Position**: The IT Support specialist is responsible for providing technical support for DEKRA North America. This position will be responsible for the IT Technical Support Needs (including, but not limited to laptop PCs, Servers, Cell phones, VOIP system and legacy systems), basic and advanced initial setup, end user trouble shooting, problem...

**Summary of Position**: The IT Support specialist is responsible for providing technical support for DEKRA North America. This position will be responsible for the IT Technical Support Needs (including, but not limited to laptop PCs, Servers, Cell phones, VOIP system and legacy systems), basic and advanced initial setup, end user trouble shooting, problem...

About the Opportunity ABOUT THE OPPORTUNITY: Driscoll's End User Services plays a key role as an intermediary between our Driscoll's users and the technologies that drive the business. As Driscoll's continues its digital transformation, the Support Specialist will focus on providing technical assistance with hardware/software related incidents and...

Purpose Statement: Provide level one support to help users identify and solve problems, deliver technical support to Plexus global user community to ensure seamless operation of applications, systems, networks. Collaborate with IT personnel, vendors, and business partners to resolve issues and contribute to technology projects supporting the Plexus...

**Your Job** As a Technical Support Supervisor in Koch Global Services second level IT support organization, you will lead a cross functional team identifying and developing your team’s unique comparative advantages that will allow them to create value in their current role and prepare for future growth. **Our Team** Our Shared Services Center gives...

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. R&D IT is AZ’s global IT capability function supporting key science related business areas operating out of sites across the US, UK, Sweden, India &...

**Job Title: Information Technology Helpdesk Analyst -Customer Service Desk GERMAN Language Support** **Work Location**: REMOTE - Mexico RELIABLE INTERNET REQUIRED **Work Hours (From/To): Various shifts and positions available** **Pay: $800.00 - $1800.00 USD Monthly includes all applicable and required benefits by law** **Reports To (Title)**: Service...

We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico. BMW pipeline for German speakers in Mexico NTT DATA, Inc. currently seeks a Help Desk Specialist - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week -...

We are currently seeking a Helpdesk Associate to join our team in Guadalajara, Jalisco, Mexico. NTT DATA, Inc. currently seeks a Help Desk Associate - Full Time - to join our team in Guadalajara. Location: Guadalajara, Jalisco. Mexico. **Requirements**: - Availability to work 45 hours per week - Interest in working on Afternoon/Night shifts - Advanced...