Delivery Business System Analyst 2

hace 2 semanas


Ciudad Juarez, México Flex A tiempo completo

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.

Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Delivery Business Systems Analyst located in Guadalajara, Juarez South Campus.

Reporting to the IT Manager the Delivery Business Systems Analyst Jr role involvesResponsible for analyzing business problems from both end-users and other IT groups, in order to solve them with a quality solution or to provide a stable workaround while a permanent solution is implemented.

What a typical day looks like:

- Act as the first point of contact between the customer and IT.
- Record occurrences and resolutions of first-level support incidents.
- Implementation and register of temporary solutions to failures in IT services.
- Physical and technical support form the main elements of the IT services.

The experience we’re looking to add to our team:

- Bachelor´s Degree.
- Experience in a similar position.
- Knows production floor.
- Experience working with tickets.
- SQL knowledge Advanced
- System support.
- Business and/or manufacturing processes.
- Hardware support and telecommunications.
- English Basic

What you’ll receive for the great work you provide:

- Competitive Salary
- Life & Medical insurance
- Christmas Bonus
- Food Coupons
- Saving Fund.
- Life Insurance

LB17

Job Category

IT

**Required Skills**:
Optional Skills:
.



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