Euc L1 Desktop Support

hace 4 semanas


Tijuana, México Iron Systems A tiempo completo

**Date Posted**:

- 3/26/2024

**Job Function**:

- IT Support

**Location**:

- Tijuana BC - MEX

**Offered Salary**:

- Competitive

**_Responsibilities:_**
- Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
- Manage IMAC and desk side support services.
- Manage hard and soft break fix services for laptops and desktops.
- Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates, hardware replacements, with spares provided by vendor.
- Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
- Ensure that each Desktop Device is installed with the appropriate Desktop image.
- Manage Desktop Devices (hardware and software) incidents through to resolution.
- Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
- Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT related issues if no other IT support team unavailable like for MI calls.

**Requirements**:

- Knowledge and experience on windows 7 OS
- Good to have - knowledge in AD and smart hands and feet support.
- Good to have - knowledge and experience of supporting MAC devices and tablets
- Experience with Service management tool - ex - Service now
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
- Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
- Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.


  • Euc L1 Desktop Support

    hace 3 semanas


    Tijuana, México Iron Systems A tiempo completo

    **Date Posted**: - 5/22/2024 **Job Function**: - IT Support **Location**: - Tijuana BC - MEX **Offered Salary**: - Competitive **_Responsibilities:_** - Manage desktop device (hardware, software, and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...

  • Euc L1 Desktop Support

    hace 2 semanas


    Tijuana, México Iron Systems A tiempo completo

    **Date Posted**: - 11/21/2023 **Job Function**: - IT Support **Location**: - Tijuana BC - MEX **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...

  • Euc L1 Desktop Support

    hace 2 semanas


    Tijuana, México Iron Systems A tiempo completo

    **Date Posted**: - 11/21/2023 **Job Function**: - IT Support **Location**: - Tijuana BC - MEX **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...

  • EUC Desktop Support

    hace 3 semanas


    Tijuana, México Iron Systems A tiempo completo

    Responsibilities: Manage desktop device (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and...

  • EUC Desktop Support

    hace 1 semana


    Tijuana, México Iron Systems A tiempo completo

    Responsibilities: Manage desktop device (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and...

  • Desktop Support L1

    hace 1 mes


    Tijuana, México Iron Service Global Inc A tiempo completo

    **Desktop Support L1** **Minimum Experience 1-3 Years of Field Services Technician** **As an Onsite Support Technician, experience in service delivery and End user hardware and software Configuration troubleshooting providing quality services to the end users which includes the following key roles and responsibilities, but not limited to**: **Provide...


  • Tijuana, México GSB A tiempo completo

    Nos encontramos en la búsqueda de un **Field Service EUC Desk Side Support (Delivery Master),** con la siguiente descripción: Coordinación con el administrador de migración del sitio local (cuando corresponda) para conectar nuevos clientes de ADM a la red de ADM y conectarlos con el dominio de ADM Programe la migración del cliente en los sitios del...


  • Tijuana, México Utiliware A tiempo completo

    **Responsibilities** Performing your technical tasks, including: - providing support for Tier 1 and Tier 2 support tickets - managing client data backups - entry-level system administration tasks - trouble-shooting and identifying issues with DNS and Group Policies, user profiles, DHCP, networking and other issues - solving Office365 issues including...


  • Tijuana, México Integon Service Co. A tiempo completo

    OUR COMPANY: Integon Service Co. supports its insurance company affiliates, which offer property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance and more. With our Mexico headquarters located in Tijuana, Baja California, at Integon, with over 1000 employees, we continue to grow our...


  • Tijuana, México Integon Service Co. A tiempo completo

    **OUR COMPANY**: Integon Service Co. supports its insurance company affiliates, which offer property and casualty insurance products, including personal auto, homeowners, RV, motorcycle, small business auto insurance and more. With our Mexico headquarters located in Tijuana, Baja California, at Integon, with over 1000 employees, we continue to grow our...


  • Tijuana, México Integon Service Co. A tiempo completo

    Primary Purpose: Responsible for the support of end-user desktop, laptop, phone, mobile device hardware, software, and break/fix services. Troubleshoot and repair computer systems and peripheral equipment, by responding to incidents and service requests either in person, by telephone, or via remote access. Provide timely resolution of incidents or...


  • Tijuana, México North American Production Sharing, Inc. A tiempo completo

    We are a leading manufacturing company that produce kitchen cabinet in the United States. Technology is the lifeblood of our business – we believe that data-driven companies will dominate our space. We are the high-tech leader of our industry and are looking for talented Data Scientists to join us to deploy the latest ML and AI techniques and technologies...


  • Tijuana, México North American Production Sharing, Inc. A tiempo completo

    We are a leading manufacturing company that produce kitchen cabinet in the United States. Technology is the lifeblood of our business – we believe that data-driven companies will dominate our space. We are the high-tech leader of our industry and are looking for talented Data Scientists to join us to deploy the latest ML and AI techniques and technologies...

  • IT Technician

    hace 1 semana


    Tijuana, México E-hound Media A tiempo completo

    Performs professional and technical work installing, maintaining, and supporting voting equipment, desktop computers and network equipment. - End-user hardware and software support in a windows-based environment. - Quality control testing of voting equipment. - Troubleshoot voting equipment, desktop workstations and related hardware. - Strong attention to...


  • Tijuana, México NAPS A tiempo completo

    **Vacante para la empresa NAPS en Parque Industrial Finsa Alamar -Tijuana, Baja California**: Primary Responsibilities include the following, other duties may be assigned: Education and/or Experience: Computer Certification, Comptia A+, MCSE, MCITP, Assoc. Degree 3-5 years related experience in a Desktop Support role ITIL or ITSM training or experience in a...

  • IT Support Intern

    hace 1 semana


    Tijuana, México Mammotome A tiempo completo

    **Major Responsibilities** - Respond to IT Support tickets, including initial triage - Resolve tickets, based on Knowledge Base articles, Standard Work, or personal troubleshooting - Escalate tickets, as required as per Standard Work - Procure standard IT equipment, via standard process - Install, configure, and basic troubleshooting support for all...


  • Tijuana, México Flex A tiempo completo

    Through the collective strength of 170,000 team members across 30 countries and responsible, sustainable operations, Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We welcome people of all backgrounds. A career with...

  • IT Support Specialist

    hace 3 semanas


    Tijuana, México TaskUS A tiempo completo

    **About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Administrador de Redes

    hace 5 días


    Tijuana, México North American Production Sharing A tiempo completo

    **Primary Responsibilities include the following, other duties may be assigned**: - Install and troubleshoot issues with Desktop and Laptop Computers - Troubleshoot and resolve issues on Windows 10, Windows 7, Office 2016, 2013 - Support and maintain Laser Printers, Label Printers, and other related equipment on the production shop floor and warehouses. -...

  • IT Engineer

    hace 2 meses


    Tijuana, México North American Production Sharing de México A tiempo completo

    **Vacante para la empresa North American Production Sharing de México en Tijuana, Baja California**: **Primary Responsibilities include the following, other duties may be assigned**: - Install and troubleshoot issues with Desktop and Laptop Computers - Troubleshoot and resolve issues on Windows 10, Windows 7, Office* - Support and maintain Laser Printers,...