Sales Agent
hace 6 meses
**Obligaciones y Responsabilidades Esenciales**:
- Proporcionar contacto de primer nível y soluciones a problemas tecnicos de los clientes.
- Entender los requisitos del cliente con rapidez y presentar posibles soluciones.
- Registrar la informacion personal del cliente en uno o mas sistemas informaticos.
- Mantener debidamente cumplimentado el proceso venta.
- Resguardar el equipo telefonico y de computo asignado para desarrollar sus actividades.
- Cumplir con las metas asiganadas por la empresa.
- Completar las conversaciones asignadas de forma diaria.
**Requisitos de Educación y/o Experiência Laboral**:
- Conocimiento practico en programas informaticos (ejemplo CRM).
- Experiência en otro puesto de servicio de atencion al cliente.
- Dominio medio del idioma ingles.
- Formacion profesional de grado medio y/o experiência en puestos similares.
**Habilidades**:
- Habilidad de atencion y servicio al cliente.
- Saber escribir con agilidad en la computadora.
- Persistente y orientado hacia el cumplimiento de resultados.
- Capacidades de negociación.
- Paciente
- Tolerante
- Capacidad para trabajar en equipo.
- Manejo de la presión.
- Capacidad de solucionar problemas.
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