Azure Support Analyst

hace 2 semanas

Monterrey, México grow.com A tiempo completo

**General information**:

- Office (s)- Monterrey, MEX- Date Published- Tuesday, April 4, 2023- Country- Mexico- Job ID- 22197- Function- Information Technology**Description & Requirements**:
**The Job**:

- The Cloud Reliability Analyst provides expert support to escalation issues and other areas of the organization, by monitoring alerts, managing tasks and following up on action items.
- **What you will be doing**:

- Triages issues between different areas of the organization.
- Manages ServiceNow Tasks
- Understands and adheres to escalation paths so that issues are resolved in conjunction withoutlined SLAs
- Manages production infrastructure.
- Provide support as SME to groups outside the IT organization.

**What you will be doing**:

- Ability to work on problems of moderate scope.
- Ability to work as a team to accomplish departmental goals.
- Technical expertise.
- Decision-making skills.
- Advance knowledge of SQL.
- Experience with Microsoft Azure, AWS or similar technologies preferred.
- Experience with Microsoft Active Directory preferred.

**The Team**:
The Global Support team is our customer advocate and business partner, working to provide best-in-class training for Epicor customers. We support the global customer education and deliver consistent, high-quality offerings across all product lines. Our team takes pride in offering exceptional customer service and transforming the way we interact with our customers. We’d love to have you join us.
- **Why Epicor?**
- At Epicor, we know that success comes from working together. Everyone has a role to play, and it’s the essential partnerships across our company that are crucial to our customers’ success and our growth as a business.We’re truly a team. Working in close partnership, we bring wide-ranging talents together in powerful collaborations. We think innovatively, share our knowledge generously, and constantly learn from our colleagues. We’re proud of the success we achieve every day, but we never stop challenging ourselves and encouraging each other. Together, we go further and imagine an even brighter future.Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
- **Equal Opportunities and Accommodations Statement**

  • Azure Support Analyst

    hace 4 semanas

    Monterrey, N.L., México Inflection Point A tiempo completo

    Why is Perficient the best option? Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion, and...

  • Data Analyst

    hace 7 días

    Monterrey, México CONSISS SA DE CV A tiempo completo

    **¡Únete a nuestro equipo como Data Analyst!** Estamos en busca de expertos en Analisis de Datos con Azure para un proyecto de 6 meses con altas posibilidades de extensión. El puesto está basado en Monterrey, es hibrido con visitas cuando sea requerido a oficinas. **Responsabilidades**: - Programación de tratamiento e integración de datos en Azure...

  • Azure Cloud Support

    hace 7 días

    Monterrey, México Epicor A tiempo completo

    The Job: The Cloud Reliability Analyst provides expert support to escalation issues and other areas of the organization, by monitoring alerts, managing tasks and following up on action items. What you will be doing: - Triages issues between different areas of the organization. - Manages ServiceNow Tasks - Understands and adheres to escalation paths so that...

  • IT Senior Support Analyst

    hace 4 semanas

    Monterrey, N.L., México Inflection Point A tiempo completo

    Why is Perficient the best option? Inflection Point by Perficient is a leading global digital consultancy and has a presence around the globe transforming and connecting the most prominent brands with their customers. At Inflection Point by Perficient, we seek to grow alongside professionals promoting agile cultures and values as we challenge, champion,...

  • Senior IT Support Analyst

    hace 4 semanas

    Monterrey, México Perficient A tiempo completo

    **Job Summary**: We are looking for a bright Senior IT Support to provide enterprise level technical support to all our internal costumers with an excellent attitude. **Requirements**: - BS degree in Information Technology, Computer Science or equivalent. - Proven 3+ years working experience in enterprise technical support. - Strong problem-solving...

  • Support Analyst

    hace 1 semana

    Monterrey, México Azka IT Consulting A tiempo completo

    AZKA IT is a Mexican company that seeks and connects the best IT talent with Latin American and United States companies.We are looking for your talent as Support AnalystRequirements:Investigate and diagnose technical/functional issues (L2,L3) related legacy applications, frameworks and infrastructure components which are part of Monster Beverages’...

  • Fullstack Developer con Apim y Azure Functions

    hace 7 días

    Monterrey, México Neoris A tiempo completo

    NEORIS is a Digital accelerator that helps companies enter the future, having 20 years of experience as Digital Partners of some of the largest companies in the world. We have more than 4,000 professionals in 11 countries, with our multicultural startup culture where we cultivate innovation and continuous learning to create high-value solutions for our...

  • Business Analyst

    hace 2 días

    Monterrey, México Neoris A tiempo completo

    En NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiência como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones...

  • Sr. Lead IT Customer Support Analyst

    hace 4 semanas

    Monterrey, México KBR A tiempo completo

    **Title**: Sr. Lead IT Customer Support Analyst Provides telephone technical support to employees regarding technical aspects of assigned products. Answers questions about installation, operation, configuration, customization and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions...

  • Support Engineer I

    hace 4 semanas

    Monterrey, México Blue Yonder A tiempo completo

    The Support Engineer will support named customers on SaaS and managed cloud services. This position is required to: - provide excellent customer experience and solution support to BY customers with ownership, proactive and innovative approach - Own Tier 2 solution as required, enhance solution stability and service quality eventually enabling increase in...

  • Support Engineer 2

    hace 4 semanas

    Monterrey, México Blue Yonder A tiempo completo

    WMS-Dispatcher Support RoleBlue Yonder Title:Support Engineer 2Other comparable titles:Technical Support AnalystOur current technical environment:Software: Java, ansi-c, shell scripting, PL/SQLWebServers: JBOSS, WebSphere, ApacheDatabases: Oracle, SQL Server, Toad or SQL DeveloperOS: Unix, Linux, WindowsCloud: AzureWhat you’ll do:Delivers excellent...

  • Business Analyst

    hace 4 semanas

    Monterrey, México Northware Software Development A tiempo completo

    **Descripción del puesto**: **BUSINESS ANALYST** **Experiência mínima de 3 años en**: - Documentar procesos y diagramas - Excelente manejo en VISIO - Conocimiento en Agile y Azure - Experiência en diagramas de casos de uso. - Experiência en Gestión de requerimientos, reportes de estatus - Conocimiento en Jira - Análisis de datos. - Pueda manejar un...

  • Business Analyst

    hace 4 semanas

    Monterrey, México NORTHWARE SA DE CV A tiempo completo

    BUSINESS ANALYST **Experiência mínima de 3 años en**: Documentar procesos y diagramas Excelente manejo en VISIO Conocimiento en Agile y Azure Experiência en diagramas de casos de uso. Experiência en Gestión de requerimientos, reportes de estatus Conocimiento en Jira Análisis de datos. Pueda manejar un equipo, tendría temas de...

  • Business Intelligence Analyst

    hace 6 días

    Monterrey, México INAVANT SA de CV A tiempo completo

    En INAVANT somos expertos en tecnologías para la administración de contenidos, gestión de proyectos, gestión de cliente, colaboración, aplicaciones WEB y soluciones en la nube. Estamos en búsqueda de un **Business Intelligence Analyst (medio-senior)** **Competencias académicas**: Licenciatura / Ingeniería en informática, Ciencias de la...

  • Business Systems Analyst

    hace 4 semanas

    Monterrey, México Neoris A tiempo completo

    **Business Systems Analyst**: **Date**:Oct 31, 2023 **Location**: MONTERREY, MX **Company**:NEORIS We are **NEORIS**! **As a digital accelerator we help companies step into the future! Currently we are looking for a Business Systems Analyst. **Requirements**: - Production mart access or Data Lake access, Connection to Epsilon's Admin Tool - Business...

  • Sr Support Engineer 1

    hace 5 días

    Monterrey, México Blue Yonder A tiempo completo

    This position is required to: - Provide excellent customer experience and solution support to BY customers with ownership, proactive and innovative approach - Deliver high quality of service/operations and continuous improvement through outflow and recurrence prevention of incidents - Own Tier 1/2 solution as required, enhance solution stability and service...

  • Information Technology Support Specialist

    hace 7 días

    Monterrey, México Ellipse Solutions A tiempo completo

    Microsoft Dynamics Gold Partner, Ellipse Solutions, is seeking an IT Support Specialist to upkeep and improve Microsoft cloud-based infrastructure for internal use and for the global customer base using Microsoft Azure, Power Platform, Teams, Office 365 and other related solutions. We take pride in being on the edge of technological advancements yet balance...

  • Finance Analyst

    hace 7 días

    Monterrey, México Pediatric Associates A tiempo completo

    **POSITION**:Finance Analyst **PRIMARY FUNCTION** The Finance Analyst is responsible for assisting with the GL accounting functions including reporting of the financial operations. Applies principles of accounting and statistical analysis to maintain the accounting system. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Prepare financial reports - Analyze...

  • Marketing Sr Analyst

    hace 4 semanas

    Monterrey, México Page Personnel A tiempo completo

    Marketing - Analyst **Sobre nuestro cliente**: Global manufacturer of materials processing machinery and aerial work platforms. **Descripción**: - Planning and execution of marketing strategies and campaigns, newsletter and leads generation - Plan and coordinate local online advertisement and growth strategies. - Support on planning and execute regional...

  • Energy Sr Analyst

    hace 5 días

    Monterrey, México AutoZone A tiempo completo

    **Job Title**: Energy Sr Analyst **Position Purpose** Attention to the energy management system (Venstar) to support stores and the Maintenance team, 24/7 support to opening stores to ensure electrical energy for the buildings, supervision for electrical projects and electrical contracts in opening stores, support to the construction and desing...