Operational Effectiveness Manager

hace 2 meses


Ciudad de México Novasyte A tiempo completo

Job Overview

The Resource Manager (RM) role within IQVIA’s Strategy Consulting team is a critical and primary point of contact for IQVIA’s client success. The RM works in partnership with the senior leadership of the Strategy Consulting team to ensure that a cross-functional team is efficiently aligned to projects to meet the demands of business and clients.

The RM works closely with each member of the project team to ensure that project roles meet development goals and provide the on-the-job training necessary to build a career in consulting. Optimal resourcing decisions are central to the successful development and retention of the teams.

The Resource Manager (RM) role is a fast-paced role where consultants are highly utilized and may frequently work on multiple projects in client driven, results oriented environment. The pressure is high at times to resolve resourcing demands quickly, find creative solutions and make autonomous decisions when necessary.

The RM assumes responsibility, innovation and ownership of all the processes regarding our internal operational processes to ensure high quality accordance with SOPs, policies, and best practices.

Essential Functions

We are looking for an individual who can:

- Identify and resource consultants to client projects, business development opportunities, thought leadership and internal initiatives in a fast-paced environment.
- Engage with the principals and other senior leaders to understand, plan for and ultimately meet the resourcing demands of their pipeline.
- Develop a deep understanding of the development goals of the delivery team through the creation of strong relationships.
- Monitor and communicate current and near-term delivery capacity and flag resourcing capability gaps.
- Maintain resource management data integrity in the time management system that supports resource and project management decisions.
- Manage large quantity of data to spot discrepancy in time reports.
- Flag resourcing capability gaps and is able to provide solutions.
- Resolve and escalate issues in a professional and timely fashion.
- Build strong business relationships and influence with key stakeholders at all levels within the business.
- Rapidly assimilate multiple types of information from a variety of sources for effective decision making.

Skills and Competencies
- Bachelor’s degree or equivalent
- Excellent verbal and written communication skills in English
- Proven problem-solving, time management and organizational skills with attention to details
- Competent presentation and interpersonal skills meeting the needs of all levels within the organization
- Strong critical thinking and analytical skills
- A self-starting mindset with excellent teamwork skills and the ability to work independently if necessary
- Prior experience of resource management in a management consulting environment (or related) is a plus
- Knowledge of life science consulting is a plus

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at



  • Ciudad de México, Ciudad de México Novasyte A tiempo completo

    Job OverviewThe Resource Manager (RM) role within IQVIA's Strategy Consulting team is a critical and primary point of contact for IQVIA's client success. The RM works in partnership with the senior leadership of the Strategy Consulting team to ensure that a cross-functional team is efficiently aligned to projects to meet the demands of business and...

  • Operational Risk Manager

    hace 2 semanas


    Ciudad de México Citi A tiempo completo

    The Operational Risk Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise....


  • Ciudad de México Morgan Philips Executive Search A tiempo completo

    Morgan Philips Executive Search is looking for a Commercial Effectiveness Manager for one of its Healthcare Clients, based in Mexico City. The Commercial Effectiveness Manager is responsible for the development and maximization of the Commercial Effectiveness strategy, action plans and capabilities to drive the improvement of salesforce performance and...

  • Operational Manager PMO

    hace 2 semanas


    Ciudad de México, Ciudad de México OCQ CENTRO DE SOLUCIONES EMPRESARIALES S.C. A tiempo completo

    Operational Manager PMO (bilingüe)Importante Consultoría de TI está en búsqueda de un Operational Manager con siguiente perfilPuesto: Operational ManagerEscolaridad:Lic. en Sistemas, Lic. en Administración deseable con alguna certificación en tecnologías o bien PMOExperiência: 2 años como soporte técnico POS y 4 años en posiciones como Consultor...


  • Ciudad de México OCQ CENTRO DE SOLUCIONES EMPRESARIALES S.C. A tiempo completo

    **Operational Manager PMO (bilingüe)** Importante Consultoría de TI está en búsqueda de un Operational Manager con siguiente perfil **Puesto**: Operational Manager **Escolaridad**:Lic. en Sistemas, Lic. en Administración deseable con alguna certificación en tecnologías o bien PMO **Experiência**: 2 años como soporte técnico POS y 4 años en...

  • Effectiveness Manager

    hace 2 semanas


    Ciudad de México Citi A tiempo completo

    The Effectiveness Manager C12 is a strategic position responsible for the digital project portfolio tracking to assure in time communication to help stakeholders and product owners to make the right decisions to achieve Citibanamex business objectives. Works in close co-ordination with Sales, Technology, Business Managers and senior stakeholders to fulfill...


  • Ciudad de México IQVIA A tiempo completo

    Job Overview Essential Functions - Manage medium scale projects crossing OES core services, functional groups, and regions ensuring high quality deliverable generation positively impacting data capture, project planning, change/data/process management, and compilation. - Work closely with service area leads assist with the management of large scale...


  • Ciudad de México, Ciudad de México Schneider Electric A tiempo completo

    Schneider Electric is looking for a Channel Manager for Home & Distribution division in Mexico City. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and...


  • Ciudad de México, Ciudad de México generatalent A tiempo completo

    Schneider Electric is looking for a Channel Manager for Home & Distribution division in Mexico City. Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and...

  • Cib Payments

    hace 4 semanas


    Ciudad de México JPMorgan Chase Bank, N.A. A tiempo completo

    Short Description: Join our team as an Operational Risk Manager in Mexico City and help oversee the management of Compliance, Conduct, and Operational Risk. Posting Description: Are you ready to join a team of risk professionals and play a crucial role in managing the risks faced by our firm? We are seeking an experienced Operational Risk Manager to join us...

  • Cib Payments

    hace 2 meses


    Ciudad de México JPMorgan Chase Bank, N.A. A tiempo completo

    Short Description: Join our team as an Operational Risk Manager in Mexico City and help oversee the management of Compliance, Conduct, and Operational Risk. Posting Description: Are you ready to join a team of risk professionals and play a crucial role in managing the risks faced by our firm? We are seeking an experienced Operational Risk Manager to join us...


  • Ciudad de México Amgen A tiempo completo

    **HOW MIGHT YOU DEFY IMAGINATION?** If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering...

  • Cib Payments

    hace 2 meses


    Ciudad de México JPMorgan Chase Bank, N.A. A tiempo completo

    Join our team as an Operational Risk Manager in Mexico City and help oversee the management of Compliance, Conduct, and Operational Risk. Are you ready to join a team of risk professionals and play a crucial role in managing the risks faced by our firm? We are seeking an experienced Operational Risk Manager to join us in Mexico City! As an Operational Risk...


  • Ciudad de México, Ciudad de México HSBC A tiempo completo

    If you're looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you'll be.We are currently seeking an experienced professional to join our team in the role ofOperational Risk Manager – Tech & CyberRole purpose:If you're critical thinker and passionate about technology-enabled business...


  • Ciudad de México, Ciudad de México Wärtsilä A tiempo completo

    Agreement Operational Support Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions,...


  • Ciudad de México, Ciudad de México MX19 Alcon Laboratorios S.A. De C.V. Company A tiempo completo

    Senior Manager, Operational Excellence At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond...


  • Ciudad de México, Ciudad de México HSBC A tiempo completo

    If you're looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you'll be. We are currently seeking an experienced professional to join our team in the role of Vice-President Operational Resilience Risk -Wholesale Role purpose: If you're critical thinker and passionate about...


  • Colonia Bosques de las Lomas, México Unilever A tiempo completo

    **Location**: Bosques, Mexico City **Terms & Conditions**: Full time position. Currently live in Mexico City. Have an advanced level of English. **ABOUT UNILEVER** Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. You will work on brands that are loved and improve the...


  • Ciudad de México, Ciudad de México Alcon A tiempo completo

    Senior Manager, Operational ExcellenceLocation: Mexico City (Hybrid)At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together,...

  • Operational Buyer

    hace 2 semanas


    Ciudad de México, Ciudad de México Dentsply Sirona A tiempo completo

    Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable...