Principal Service Delivery Management Consultant
hace 2 semanas
To develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers’ use of Support Services, drive high degree of satisfaction and referenceability, and to protect and enhance Support revenue streams.
Represent the customer as a single point of contact within Oracle. Manage the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develop and maintain relationships with senior management across lines of business and third parties. Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, systems, interfaces and procedures. Assure and improve the quality of the service, and maintain accurate account information. Assist in the renewal of Support contracts, and contribute to pre-sales activities. Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.
Represent the customer as a single point of contact within Oracle. Manage the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develop and maintain relationships with senior management across lines of business and third parties. Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, systems, interfaces and procedures. Assure and improve the quality of the service, and maintain accurate account information. Assist in the renewal of Support contracts, and contribute to pre-sales activities. Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.
-
Director, Service Delivery Management
hace 7 días
Ciudad de México EPAM Systems A tiempo completoEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most...
-
Ciudad de México SAP A tiempo completo**We help the world run better** **Summary & Role Information** One of SAPs largest customers has setup a transformation program called Journey to Cloud (J2C). A cornerstone of this transformation is to consume the entire SAP landscape as SaaS provided by SAP. Our Client Delivery Management team will provide an E2E service and will work dedicated for this...
-
Senior Principal Consultant
hace 3 semanas
Estado de Jalisco, México Ll Oefentherapie A tiempo completoSenior Consultant The Senior Consultant position is responsible for the delivery of implementation services for NetSuite customers in a post-sales environment. Working with the rest of the Consulting Delivery organization, this position will quickly assess customer needs, develop innovative plans to solve their problems and implement these plans to the...
-
Principal Consultant
hace 2 semanas
Ciudad de México Ll Oefentherapie A tiempo completoAn experienced engagement management professional who has an understanding of solutions, industry best practices, multiple business processes within a product/solution family. Operates independently to deliver quality work products as a part customer engagement. Performs varied and complex duties and tasks that need independent judgment, team coordination,...
-
Senior Service Delivery Consultant IRC212706
hace 4 días
Ciudad de México, Ciudad de México Hitachi Careers A tiempo completoDescription:Service Delivery Consultants are skilled professionals who form part of our client's SaaS Operations team delivering services to our client's clients. The main purpose of the role is to contribute to the successful support and maintenance of their Dimension platform and to all aspects of service delivery around it.Service Delivery Consultants...
-
SR Service Delivery Consultant IRC212703
hace 4 semanas
Ciudad de México, Ciudad de México Hitachi Careers A tiempo completoDescription:About the role:Service Delivery Consultants are skilled professionals who form part of our client's SaaS Operations team delivering services to our client's clients. The main purpose of the role is to contribute to the successful support and maintenance of their Dimension platform and to all aspects of service delivery around it.Service Delivery...
-
Service Management Analyst 1
hace 4 semanas
Ciudad de México Unisys A tiempo completo**We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...
-
Testing Delivery Consultant Mexico IRC223572
hace 1 semana
Ciudad de México Hitachi Vantara Corporation A tiempo completoDescription: For Testing Services department, we are hiring a Service Delivery Consultant who is a skilled professional in areas of testing engineering with fucus on continuous testing and test automation to ensure the successful support and maintenance of SimCorp clients. You will have a great opportunity to use your knowledge and expertise to deliver...
-
Testing Delivery Consultant Mexico IRC223572
hace 1 semana
Ciudad de México, Ciudad de México Hitachi Careers A tiempo completoDescription:For Testing Services department, we are hiring a Service Delivery Consultant who is a skilled professional in areas of testing engineering with fucus on continuous testing and test automation to ensure the successful support and maintenance of SimCorp clients.You will have a great opportunity to use your knowledge and expertise to deliver...
-
Business Delivery Manager
hace 5 días
Ciudad de México HSBC A tiempo completoPlease note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Operates across a subset of Agile Teams Coordinating delivery across all aspects of change across Agile Teams and in support of the Value Stream Lead Principal Accountabilities and Responsibilities ·...
-
SAP Functional Consultant – Materials Management
hace 3 semanas
Ciudad de México, Ciudad de México DXC Technology A tiempo completoJob Description:* SAP Functional Consultant Materials Management – DXC Technology – 100% Remote living in Mexico *At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for...
-
Principal Consultant
hace 4 semanas
Ciudad de México S&P Global A tiempo completo**The Role**: Principal Consultant - Energy and Climate Policy **The Grade**: (relevant for internal applicants only) 12 **The Location**: Mexico City. **The Team**: The Americas Energy and Climate Policy Consulting Team is a trusted advisor of leading companies in the traditional and new energy sectors, investor and governments. Typical studies range...
-
Service Delivery Manager
hace 1 mes
México Hemmersbach GmbH & Co. KG A tiempo completoDetermined and autonomous professional with experience in project management in the IT field services - Mexico - Queretaro, MX - Professionals - Full-time **—** Your Benefits **—****: - Buddy program- Flat hierarchies- Internal career development- International environment- Mentor program- Onboarding program- Unlimited employment contract**Your...
-
Business Delivery Manager
hace 7 días
Ciudad de México, Ciudad de México HSBC Mexico A tiempo completoJob description Please note this job advertisement is only available in Spanish. To view the job, select 'Español - ES' from the language selector in the page menu. Role purpose Operates across a subset of Agile Teams Coordinating delivery across all aspects of change across Agile Teams and in support of the Value Stream Lead Principal Accountabilities...
-
Business Delivery Manager
hace 7 días
Ciudad de México HSBC Mexico A tiempo completoJob description Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Role purpose Operates across a subset of Agile Teams Coordinating delivery across all aspects of change across Agile Teams and in support of the Value Stream Lead Principal...
-
Client Service Manager
hace 4 semanas
Ciudad de México TMF Group A tiempo completo**Job no**: 570412 **Work type**: Full time **Location**: Mexico City, Mexico **Categories**: Administration **Office Location**: Mexico City **About TMF Group** TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through...
-
Service Level Manager
hace 1 mes
Ciudad de México Zebra Technologies A tiempo completo**Remote Work: Yes** **Overview**: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and...
-
SAP Functional Consultant
hace 1 mes
México DXC Technology Inc. A tiempo completoSAP Functional Consultant – Materials Management page is loaded SAP Functional Consultant – Materials Management Apply locations MEX - DIF - MEXICO CITY time type Full time posted on Posted 2 Days Ago job requisition id 51512873 Job Description: * SAP Functional Consultant Materials Management – DXC Technology – 100% Remote living in Mexico * ...
-
sap sd/mm
hace 4 semanas
Ciudad de México, Ciudad de México LTIMindtree A tiempo completoAMS Support Senior consultant (SAP SD/MM)Incident Resolution: Promptly address and resolve SAP SD/MM module incidents, ensuring minimal disruption to operations. Change Request Management: Provide advice and solution to meet business change expectation; to meet the agreed delivery datelines. Service Request Management: Efficiently handle service requests,...
-
Sr. Testing Delivery Consultant Mexico IRC223569
hace 1 semana
Ciudad de México, Ciudad de México Hitachi Careers A tiempo completoDescription:For Testing Services department, we are hiring a Senior Service Delivery Consultant who is a highly skilled professional in areas of testing engineering, consulting, and operation of SaaS / BPaaS solutions with fucus on continuous testing and test automation to ensure the successful support and maintenance of SimCorp clients.You will have a great...