Principal Service Delivery Management Consultant
hace 7 meses
To develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers’ use of Support Services, drive high degree of satisfaction and referenceability, and to protect and enhance Support revenue streams.
Represent the customer as a single point of contact within Oracle. Manage the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develop and maintain relationships with senior management across lines of business and third parties. Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, systems, interfaces and procedures. Assure and improve the quality of the service, and maintain accurate account information. Assist in the renewal of Support contracts, and contribute to pre-sales activities. Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.
Represent the customer as a single point of contact within Oracle. Manage the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develop and maintain relationships with senior management across lines of business and third parties. Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, systems, interfaces and procedures. Assure and improve the quality of the service, and maintain accurate account information. Assist in the renewal of Support contracts, and contribute to pre-sales activities. Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.
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Principal Service Delivery Management Consultant
hace 4 semanas
Ciudad de México, Ciudad de México Oracle A tiempo completoJob DescriptionKey Responsibilities:Develop and manage the Oracle Support relationship with designated large accounts or small to medium-sized accounts.Maximize the customers' use of Support Services, drive high customer satisfaction and referenceability, and protect and enhance Support revenue streams.Represent the customer as a single point of contact...
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IT Service Delivery Manager
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Ciudad de México, Ciudad de México Nuvit Service A tiempo completoService Delivery ManagerA service delivery manager at Nuvit Service is responsible for ensuring seamless service delivery to clients. They lead project teams, resolve reliability issues, monitor progress, track KPIs, and manage budgets.Key Responsibilities* Manage client relationships, exceed expectations* Single point of escalation for service-related...
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IT Service Delivery Director
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Senior Service Management Consultant
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Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleIn this exciting opportunity as a Senior Service Management Consultant, you will play a key role in shaping our organization's service management practices. Your primary responsibilities will include:• Delivering SAP WRP and S4 service lifecycle management, focusing on day-to-day operations and service improvement to ensure reliability and...
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IT Service Delivery Expert
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Ciudad de México, Ciudad de México Nuvit Service A tiempo completoJob SummaryA seasoned IT professional is required to oversee the delivery of services to clients. As an IT Service Delivery Manager at Nuvit Service, you will be responsible for leading project teams, resolving reliability issues, and monitoring progress.Key Responsibilities:* Develop and maintain strong relationships with clients, ensuring their...
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Service Coordination Consultant
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Ciudad de México, Ciudad de México SAP SE A tiempo completoService Coordination ConsultantSAP is seeking an analytical and solution-oriented Service Coordination Consultant to collaborate with internal stakeholders and drive technical service delivery to resolution. The ideal candidate will have experience in service coordination and project management, with strong analytical and presentation skills.Key...
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Principal Data Consultant
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Ciudad de México, Ciudad de México Microsoft Corporation A tiempo completoJob SummaryAs a Principal Data Consultant at Microsoft Corporation, you will play a key role in driving the adoption and consumption of cloud and Microsoft technologies. You will be responsible for leading technical delivery, operational excellence, and business development initiatives. Your expertise in data and AI will be instrumental in shaping the...
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Service Delivery Manager
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Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob OverviewWe are seeking a skilled Service Delivery Manager to join our team at Publicis Sapient. As a key member of our service delivery team, you will play a pivotal role in ensuring the successful delivery of our services to clients while maintaining strong relationships and driving continuous improvement.Your Key ResponsibilitiesManage and nurture...
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Service Delivery Professional
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Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob Title: DevOps Service Delivery LeadPublicis Sapient is seeking a talented DevOps Service Delivery Lead to join our team. As a Service Delivery Specialist, you will play a pivotal role in ensuring the successful delivery of our services to clients while maintaining strong relationships and driving continuous improvement.Your Key Responsibilities:Develop...
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Service Delivery Director
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Ciudad de México, Ciudad de México Amex A tiempo completoService Delivery Director**Overview:**The Director of Service Delivery Management will be responsible for overseeing the technical operations and support for American Express Digital Workplace products and services across the LAC region. This role will play a critical role in ensuring the successful delivery of digital workplace solutions and driving...
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SAP Sales Consultant
hace 1 semana
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoWe are seeking a highly skilled SAP Sales - Service Management Consultant to join our team in Mexico City.About the RoleAs an SAP Sales - Service Management Consultant, you will be responsible for delivering SAP WRP and S4 service lifecycle management focusing on day-to-day operation and service improvement, ensuring reliability and availability.You will...
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DevOps Service Delivery Manager
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Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob SummaryWe are seeking a skilled DevOps Service Delivery Manager to lead our cloud infrastructure and service delivery team at Publicis Sapient. As a key member of our technology organization, you will be responsible for delivering high-quality services to our clients while maintaining a strong focus on customer satisfaction and relationship...
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Service Delivery Expert
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Ciudad de México, Ciudad de México Edenred Italia S.r.l. A tiempo completoService Delivery ExpertAre you looking for a challenging role that will allow you to make a real impact on a global scale? Look no further than this Service Delivery Expert position at Edenred Italia S.r.l.We are seeking a highly skilled and experienced Service Delivery Expert to join our team in Bucharest, Romania. As a Service Delivery Expert, you will be...
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DevOps Service Delivery Manager
hace 1 mes
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoJob SummaryWe are seeking a highly skilled DevOps Service Delivery Manager to join our team at Publicis Sapient. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our cloud-based services to our clients.Key ResponsibilitiesClient Relationship Management: Develop and maintain strong relationships with our...
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Service Delivery Expert
hace 2 semanas
Ciudad de México, Ciudad de México NTT DATA Services A tiempo completoAbout the RoleWe are seeking a highly skilled Service Delivery Expert - ITIL to join our team in Mexico. As an Account Service Manager, you will oversee and facilitate ITIL based service support and technical account management.Responsibilities:Manage and oversee service delivery processes, including incident management, problem management, request...
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Service Delivery Excellence Manager
hace 1 semana
Ciudad de México, Ciudad de México Publicis Sapient A tiempo completoAre you a results-driven professional with a passion for delivering exceptional service to clients? We're seeking an experienced Service Delivery Excellence Manager to join our team at Publicis Sapient.Salary: $120,000 - $180,000 per yearAbout the RoleAs a Service Delivery Excellence Manager, you will play a pivotal role in ensuring the successful delivery...
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Transformation Consultant
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Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleAs a Transformation Consultant - Service Management and Operations at Thomson Reuters, you will play a critical role in driving the delivery of SAP WRP and S4 service lifecycle management, focusing on day-to-day operation and service improvement. Your expertise will ensure reliability and availability while collaborating with various partners...
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DevOps Service Delivery Manager
hace 1 mes
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Service Delivery Excellence Lead
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Service Delivery Manager
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Ciudad de México, Ciudad de México Adenza A tiempo completoAt Adenza, we are seeking a skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for providing best-in-class service to our clients, ensuring that our cloud-based solutions meet their needs and expectations.**Key Responsibilities:**Generate service reports in line with the Service Management...