Service Delivery Manager

hace 5 meses


México Hemmersbach GmbH & Co. KG A tiempo completo

Hemmersbach is looking for a highly motivated and experienced Service Delivery Manager to lead our nationwide team of Field Engineers.
- Mexico - Querétaro
- Young professionals
- Full-time

**—** Your Benefits **—****:

- Buddy program- Extensive paid training- Flat hierarchies- Internal career development- International environment- Modern and centrally located office- Onboarding program**Your skills**:

- Experience managing a field engineering team on a nationwide level
- Management of teams of Technicians, Team Leaders, and Service Desk Agents (remotely)
- Strong technical skills in IT infrastructure and network systems
- Fluent in English

**Your Tasks**:
Hemmersbach is looking for a highly motivated and experienced Service Delivery Manager to lead our nationwide team of Field Engineers. As a Service Delivery Manager, you will manage our team of Field Engineers and ensure the successful delivery of services to our clients.
- Initiation, conception, and follow-up of national and international IT projects for our renowned clients.
- Management of teams of Technicians, Team Leaders, and Service Desk Agents (remotely)
- Supervision and control of the processes and the level of service contractually appointed to the project (SLA, KPIs, etc.)
- Commercial and technical collaboration in a project team.
- Recognizing and implementing potential optimization.
- Support during the implementation of the project.
- Monitoring resources and costs.

**Be part of us**:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.



  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    IT Service Delivery Manager ========================= At Nuvit Service, we are seeking a highly skilled IT Service Delivery Manager to lead our service delivery teams. The successful candidate will be responsible for ensuring seamless delivery of services to our clients, managing project teams, and rectifying reliability issues. **Key...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Job Title: IT Service Delivery ManagerAt Nuvit Service, we are seeking a highly skilled IT Service Delivery Manager to lead our service delivery team. The successful candidate will be responsible for ensuring seamless delivery of services to our clients, managing project teams, and resolving reliability issues.Key Responsibilities:Manage client relationships...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Job Title: IT Service Delivery ManagerAbout the Role:We are seeking an experienced IT Service Delivery Manager to join our team at Nuvit Service. As a key member of our organization, you will be responsible for ensuring seamless service delivery to our clients.Key Responsibilities:Lead project teams to deliver services that meet client expectationsRectify...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Service Delivery ManagerA service delivery manager at Nuvit Service is responsible for ensuring seamless service delivery to clients. They lead project teams, resolve reliability issues, monitor progress, track KPIs, and manage budgets.Key Responsibilities* Manage client relationships, exceed expectations* Single point of escalation for service-related...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Job Title: IT Service Delivery ManagerAbout the Role:We are seeking an experienced IT Service Delivery Manager to join our team at Nuvit Service. As a key member of our organization, you will be responsible for ensuring the seamless delivery of services to our clients.Key Responsibilities:Lead project teams to deliver value-add services to customersManage...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Job Summary:Nuvit Service is seeking a highly skilled IT Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for ensuring seamless service delivery to our clients.Key Responsibilities:Client Relationship Management: Manage and exceed client expectations by delivering high-quality services and meeting...

  • Service Delivery Manager

    hace 3 semanas


    Ciudad de México, Ciudad de México Adenza A tiempo completo

    Job Title: Service Delivery ManagerAdenza is seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for leading a team of Service Delivery Analysts in providing best-in-class service to our clients.Responsibilities:Lead a team of Service Delivery Analysts in providing service to...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    IT Service Delivery ManagerA service delivery manager is responsible for ensuring seamless delivery of services to clients of Nuvit Service. Key responsibilities include leading project teams, resolving reliability issues, monitoring progress, tracking KPIs, and managing budgets.Key ActivitiesManage client relationships, exceeding expectationsSingle point of...

  • Service Delivery Manager

    hace 3 semanas


    Ciudad de México, Ciudad de México NSC Global A tiempo completo

    Job Title: Service Delivery ManagerNSC Global is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for coordinating all resources of the tower, including off-shore teams, to ensure seamless service delivery.Responsibilities:Coordinate tower resources, including off-shore teams,...

  • Service Delivery Manager

    hace 2 semanas


    Ciudad de México, Ciudad de México Adenza A tiempo completo

    At Adenza, we are seeking a skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for providing best-in-class service to our clients, ensuring that our cloud-based solutions meet their needs and expectations.**Key Responsibilities:**Generate service reports in line with the Service Management...


  • Ciudad de México, Ciudad de México Publicis Sapient A tiempo completo

    Job OverviewWe are seeking a skilled Service Delivery Manager to join our team at Publicis Sapient. As a key member of our service delivery team, you will play a pivotal role in ensuring the successful delivery of our services to clients while maintaining strong relationships and driving continuous improvement.Your Key ResponsibilitiesManage and nurture...


  • Ciudad de México, CDMX NSC Global A tiempo completo

    Overview: NSC Global is currently looking for a **Service Delivery Manager** to join our growing company. **POSITION**: Service Delivery Manager **JOB TYPE**: US Hours ONLY (8am to 5.30pm EST) **START DATE**: IMMEDIATELY **Responsibilities**: This role is responsible for delivery excellence of all support towers, customer relationship management, client...

  • Service Delivery Manager

    hace 4 semanas


    Ciudad de México, Ciudad de México Stefanini A tiempo completo

    Job Title: Service Delivery ManagerWe are seeking a highly qualified professional to occupy the position of Service Delivery Manager at Stefanini, a global company with 35 years of experience in the market. Our company offers a solid selection of services such as automation, cloud, Internet of Things (IoT), and user experience (UX).Responsibilities and...

  • Service Delivery Manager

    hace 3 semanas


    Ciudad de México, Ciudad de México Adenza A tiempo completo

    Job DescriptionAdenza is seeking a skilled Service Delivery Manager to join our team. As a key member of our service delivery team, you will be responsible for ensuring the highest level of service delivery to our clients. This includes generating service reports, monitoring KPIs, and identifying areas for improvement.Key Responsibilities:Generate service...


  • Ciudad de México Amaris Consulting A tiempo completo

    **Who are we? **:Amaris Consulting es una firma independiente de asesoría tecnológica que ofrece servicios de orientación y soluciones para las empresas. Reúne a más de 7 500 personas distribuidas en 5 continentes y más de 60 países. Con más de 1.000 clientes en todo el mundo, hemos implementado soluciones en proyectos importantes durante más de una...


  • Ciudad de México amaris A tiempo completo

    Job description Buscamos consultores dinámicos para hacer crecer nuestro equipo de Sistemas de Información y Digital en Ciudad de Mexico. Tu experiência, conocimiento y compromiso nos ayudarán a enfrentar los retos de nuestros clientes. Estarás apoyando diferentes proyectos a través de tu experiência como Service Delivery Manager. **Sus principales...

  • Service Delivery Manager

    hace 4 semanas


    Ciudad de México, Ciudad de México Nsc Global A tiempo completo

    Service Delivery ManagerNsc Global is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional support services to our clients.We are a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK. Our goal is to partner with world-class...


  • Ciudad de México, Ciudad de México Publicis Sapient A tiempo completo

    Job Title: DevOps Service Delivery ManagerAbout the Role:We are seeking a highly skilled DevOps Service Delivery Manager to join our team at Publicis Sapient. As a key member of our organization, you will be responsible for ensuring the smooth delivery of our DevOps services to our clients.Your Impact:Client Relationship Management: You will serve as a...


  • Ciudad de México, Ciudad de México TeleTech Holdings, Inc. A tiempo completo

    Job Title: Senior Manager, Service DeliveryAre you a seasoned leader looking to take your career to the next level? We're seeking a Senior Manager, Service Delivery to join our team at TeleTech Holdings, Inc. in Mexico City.About the RoleAs a Senior Manager, Service Delivery, you will be responsible for leading a team of managers to achieve company and...


  • Ciudad de México, Ciudad de México Publicis Sapient A tiempo completo

    Job SummaryWe are seeking a highly skilled DevOps Service Delivery Manager to join our team at Publicis Sapient. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our cloud-based services to our clients.Key ResponsibilitiesClient Relationship Management: Develop and maintain strong relationships with our...