Admin & Payroll Specialist

Job Title

Admin & Payroll Specialist

**Job Description**:
Key Areas of Responsibilities
- Approve, reject, re-submit or escalate transactions based on policies and guidelines
- Resolving queries in a professional and efficient manner through all available channels
- Manage and record document flow.
- Responsible for changes in the HR-systems.
- Process changes in employee status, job status, cost center changes, pay etc.
- Perform checks on changes in the system, identify points of departure and execute necessary corrections
- Support delivery of reports within scope.
- File employee-related documentation; maintain employee files and records
- Provide transaction and administrative services related to in scope process
- Perform customer-related data gathering
- Escalate cases where guidance or clarification of policies and procedures is required
- Provide excellent customer service to all customers of HRS
- Adhere to Global Data Privacy rules and building reports
- Participate in training of new HRS - HR Admin
- Actively participate in all team/department meetings and activities
- Maintain positive attitude during workplace transitions

Knowledges & Critical Experience
- Maintenance day to day master data, Benefits and Operations for a country.
- Ensuring the transactions compliance to internal control and statutory
- Handles escalated HR Systems related queries.
- Works within defined processes and procedures and gives advice on processes inside and outside the assigned work
- While also providing support (ex. mentorship, process, improvements).