Customer Sales Representative
hace 4 semanas
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Service Representative located in Guadalajara, North Campus.
Reporting to the CSR Manager, the CSR is responsible for for communicate with customers and deal with customer's inquiries. Responsible to develop and implement the best service.
What a typical day looks like:
- Communicates with customers to resolve problems or issues.
- Responsible for escalating technical and functional matters and completing complaint investigations.
- Monitors status on customer product commitments.
- Order management, planning and shipping.
- Manages production and shipping deadlines.
- Communicates with the internal team using a variety of spreadsheets.
- Communicates with Customer and upper management providing daily updates and running reports.
The experience we’re looking to add to our team:
- BA/BS or equivalent work experience.
- Experience in similar position as CSR.
- English advance (spoken and written).
- Customer Service experience.
- Knowledge in logistics and shipping area.
- Advanced proficiency in Microsoft Excel
- Attention to detail
What you’ll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
AC67
Job Category
Sales - Marketing - Account Mgmt
**Required Skills**:
Optional Skills:
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