Customer Sales Representative
hace 2 semanas
Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.
Job Summary
To support our extraordinary teams that build great products and contribute to our growth, we are looking for a Customer Sales Representative located in Guadalajara, North Campus.
Reporting to the Director of Program Management, the Customer Sales Representative role is responsible for assisting in the management of key client accounts in all aspects of the business relationship in support of the Project Manager.
What a typical day looks like:
- Manual order entry into production planning system.
- Process customer order changes by entering customer requests into planning systems.
- Communicates order status to customer including initial committed ship dates (CSD's) and follow up on interim order changes.
- Release authorizations to shipping department to deliver product.
- Validates order configurations for manufacturability per customer's product rule sets.
- Validates material and capacity availability based on products ordered and in accordance with customer's requested ship dates.
- Resolve low level scheduling conflicts such as material and capacity availability issues.
- Coordination and communication of order expedite requests to production control
- may include preliminary determination of material and capacity availability, lead-time restrictions, and modification of schedules within limited parameters.
- Runs routine reports in support of customer information requests and internal reporting requirements.
- Responsible for making sure work orders are released to manufacturing and authorizations for shipping are released in time to meet established goals for lead time, response time and committed ship dates.
- Provide support to quality function in resolution of customer incidents.
The experience we are looking for to add to our team:
- BA/BS or equivalent work experience.
- Knowledge in OM process (order confirmation, shipment, commitment)
- Knowledgeable in SO, ASN, shipping process.
- Knowledge in shipping and logistics.
- Advanced English
What you will receive for the great work you do:
- Competitive Salary.
- Medical and life insurance.
- Christmas bonus.
- Food vouchers.
- Savings Fund.
YG20
Job Category
Sales - Marketing - Account Mgmt
**Required Skills**:
Optional Skills:
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