Account Specialist Bilingual English

Job Summary: Maintains systems and processes to provide best in class customer service. Responsible for interacting with co-workers and customers (both internal and external) to provide and process information in response to inquiries, concerns, and requests about services. Responsible for load booking and resolving issues to ensure the highest level of...

This position in our Monterrey Center of Excellence supports scheduling processes for our digital brokerage operations in the US and Canada. - Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Build and schedule loads in our systems - Provide top-tier customer service and schedule all appointments in a timely...

Perform time-sensitive, front-line, customer and carrier-facing work by scheduling appointments - Communicate with and provide feedback to the account operations team to improve on or create new scheduling processes - Empowered participation in the development, implementation, and automation of critical business processes - Build and schedule loads in our...

**Grupo Migesa** somos una empresa mexicana con más de 40 años en el mercado la cual tiene como misión integrar soluciones tecnológicas que cubran las necesidades de nuestros clientes. Estamos certificados por grandes marcas como Microsoft, Cisco, Dell, Apple y actualmente contamos con 8 localidades comerciales y 40 centros de soporte distribuidos en la...

Perform time-sensitive, front-line, customer and carrier-facing work. - Schedule and troubleshoot appointments - Update tracking information - Support fast-paced, centralized operational account operations - Other responsibilities as assigned. **Basic qualifications** - Current Bachelor Student 5th semester or higher - Availability to work from Monday to...

**Description**: - Perform time-sensitive, front-line, customer and carrier-facing work. - Schedule and troubleshoot appointments - Update tracking information - Support fast-paced, centralized operational account operations- Other responsibilities as assigned. **Basic qualifications** - Current Bachelor Student 5th semester or higher - Availability to...

**Bilingual Help Desk**: **Date**:Nov 29, 2023 **Location**: MONTERREY, MX **Company**:NEORIS We are **NEORIS**! **As a digital accelerator we help companies step into the future! Currently we are looking for a Bilingual Help Desk. **Requirements**: - Responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing...

Description Who We Are:  When you join Traffic Tech, you join a team that keeps the global economy moving. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient...

Who We Are:Join a dynamic team committed to driving the global economy forward.Recognized as a leading player in the industry, our company serves as the logistics partner for numerous well-known international brands. With a presence across North America, South America, Asia, and Europe, we specialize in innovative and efficient solutions for the seamless...

Perform time-sensitive, front-line, customer and carrier-facing work. - Work closely with different teams to ensure alignment with organizational goals and standards. - Provide top-tier customer service in timely manner - Support fast-paced, centralized operational account operations - Process improvement - Communicate with and provide feedback to the...

Additional Responsibilities Regarding Customer and Carrier Relationships - Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide...

PURPOSE The Service Specialist I position is designed to be an integral part of the Operations Account Teams. This position focuses on providing level one support for customers by focusing on continuous improvement, efficiency and providing a consistent level of service for customers and support for Account teams. In addition, the Service Specialist I...

This role in our Monterrey Center of Excellence supports our US Transportation Management Operations. This team is responsible for financial accuracy and adherence to customer processes in our transportation management system (TMS). The team also generates and implements ideas for process and system improvements that lead to improved carrier and customer...

Appointment Scheduling/Schedule appointments with shipper and/or receiver, update the TMS as needed and communicate with Logistics Specialist - Communicate any service issues to customer and team - Identify and update status on which Carrier missed pick-up or delivery; provide sufficient comments for communication to customer - Monitor and troubleshoot any...

This logistics specialist in our Monterrey Center of Excellence maximizes the use of our transportation management system to provide excellent service to our clients in the US. **What you'll do** - Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the lifecycle of an order - Exceed customer on time pick-up and...

**_Responsibilities for Accounts Receivable Specialist The AR Specialist will manage collections and account resolution with customers of delinquent accounts, provide customer service, develop payment arrangements, and assist in resolving customer complaints and problem accounts. - Review aging reports and initiate calls to customers with past-due balances...

Who We Are: Join a dynamic team committed to driving the global economy forward. Recognized as a leading player in the industry, our company serves as the logistics partner for numerous well-known international brands. With a presence across North America, South America, Asia, and Europe, we specialize in innovative and efficient solutions for the seamless...

This Claims Specialist I, in our Monterrey center of excellence, supports our over, short, and damage (OS&D) team for the transportation management division. The team is responsible for resolving OS&D issues for our customers. **What you’ll do** - Perform time-sensitive, front-line, customer and carrier-facing work by processing OS&D issues - Provide...

Supervise day-to-day activities of team members who make pick-up and delivery appointments and track freight- Ensure team members meet daily goals - Monitor individual and team performance - Track volume (throughput), productivity (performance), and quality of work performed - Process improvement- Communicate with and provide feedback to the account...

Who We Are:Join a dynamic team committed to driving the global economy forward.Recognized as a leading player in the industry, our company serves as the logistics partner for numerous well-known international brands. With a presence across North America, South America, Asia, and Europe, we specialize in innovative and efficient solutions for the seamless...