Onsite Support Supervisor
hace 1 mes
**Publication Date**:
Nov 1, 2023
**Ref. No**:
499089
**Location**:
Monterrey, Nuevo Len, MX, 66490
The future is our choice
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.
Onsite Support Supervisor
Provides quick response to client incidents on site to troubleshoot, analyze, diagnose and engage appropriate technical resources to resolve client issues. The incumbent operates independently to provide prompt and professional desktop service through quick processing and prioritization of a variety of problems.
Ensures the most complex customer issues are promptly addressed, documented and resolved in a timely and professional manner consistent with the highest customer service and professional / technical standars
Initiates tracking and reporting of issues, as well as recommends means for system improvement including procedural steps, increased training, and enhanced documentation.
Supervise and coordinate the team.1-3 years of experience supervising small teams.
Excellent customer service skills & attitude
Excellent collaboration skills
Fluent English skills
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.
-
Onsite Support Engineer
hace 4 semanas
Monterrey, México Atos A tiempo completo**Publication Date**: Mar 9, 2023 **Ref. No**: 473258 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices...
-
Onsite Support Engineer
hace 4 semanas
Monterrey, México Atos A tiempo completo**Publication Date**: Mar 9, 2023 **Ref. No**: 473265 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices...
-
Onsite Support Technician
hace 1 mes
Monterrey, México Atos A tiempo completo**Onsite Support Technician**: - Publication Date: Apr 24, 2024- Ref. No: 513187- Location: Monterrey, Nuevo Le - n, MX, 66490**Who we are.** Together we create **reliable and responsive digital foundations** for the world’s businesses, institutions, and communities. Learn more on **Advancing what matters** **The future is our choice** At Atos, as the...
-
Onsite Tech Support Jr
hace 4 semanas
Monterrey, México Atos A tiempo completo**Publication Date**: May 3, 2023 **Ref. No**: 478239 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices...
-
Tech Support
hace 4 semanas
Monterrey, México QUALFON A tiempo completoThe Tech Support agent, under general supervision of the Information Technology Supervisor, performs technical, and administrative work in the maintenance, and the installation of new and existing personal computer systems. Performs level 2 triage and provides onsite as well as remote support for Desktop, Software, Telecom, Systems, and Networking teams....
-
Onsite Support Engineer
hace 1 mes
Monterrey, México Atos A tiempo completo**Publication Date**: Mar 3, 2023 **Ref. No**: 472650 **Location**: Monterrey, Nuevo Len, MX, 66490 The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices...
-
Onsite Support Technician
hace 2 semanas
Monterrey, Nuevo León, México Atos A tiempo completoJob Overview:As part of this role, you will be the go-to person for swiftly addressing client issues directly at their location, diving into troubleshooting, analysis, diagnosis, and collaborating with the right technical experts to fix any problems they encounter.Schedule: Monday to Friday, from 7:00 am to 4:00 pmLocation: Onsite in Santa Catarina, Nuevo...
-
Onsite Support Technician
hace 2 semanas
Monterrey, México Atos A tiempo completoJob in a nutshell: In this role you will provide quick response to client incidents on site to troubleshoot, analyze, diagnose, and engage appropriate technical resources to resolve client issues. Monday to Friday 7:00am – 4:00pm Onsite - Santa Catarina, Nuevo León What will you be doing: Obtains diagnostic data to assist in the...
-
Onsite Support Technician
hace 2 semanas
Monterrey, Nuevo León, México Atos A tiempo completoThe future is our choiceAt Atos, as the top player in secure and decarbonized digital solutions, our mission is to co-create the future of the digital realm. Working together, we leverage the diverse skills and backgrounds of our team to make informed decisions that benefit our clients, our company, and ourselves.Snapshot of the role:In this position, you...
-
Onsite Support Technician
hace 2 semanas
Monterrey, México Atos A tiempo completoThe future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Job in a nutshell: In this...
-
Supervisora de Limpieza
hace 1 mes
Monterrey, México IND SUPPORT MEX A tiempo completo**Ind Support & Associates** se creó hace tres décadas inspirada en la vocación de servir y proporcionar soluciones Integrales de la más alta calidad a nuestros clientes; siempre apoyando y direccionando todos nuestros esfuerzos para lograr en conjunto con ustedes, el objetivo en común que es la solución a sus proyectos de inversión, asegurándole...
-
Technican Support Specialist Jr
hace 1 mes
Monterrey, México Deintec A tiempo completoDeintec es una sólida empresa en el giro de Tecnología de Información con 16 años de experiência, gestionamos proyectos software y web para diferentes industrias entre ellas del giro de Seguros, Financiero, Retail, TI, proveemos de soluciones integrales para nuestros diferentes clientes. Estamos en búsqueda de Technican Support Specialist JR. The...
-
Student Worker
hace 2 semanas
Monterrey, México The LEGO Group A tiempo completoJob DescriptionIf you are looking to get a great internship experienceThis is the opportunity to do so by joining the IT department at The LEGO Group!Play your part in our team success! As part of the Global End-User Support organization, you will have the opportunity to help us to optimize the usage of business technologies to increase the productivity of...
-
Support Specialist
hace 1 día
Monterrey, México FreshBooks A tiempo completo**About FreshBooks**: FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide....
-
IT Infrastructure Support Specialist
hace 3 semanas
Monterrey, México Polaris A tiempo completoJOB SUMMARY: IT Client Support Specialist deploy and support the systems and technologies required by corporate, manufacturing, and distribution center users in a global enterprise environment. In addition to supporting all technology needs of Polaris employees, IT Client Support Specialist may also assist in providing local hands on...
-
Coordinador(a) Área de Limpieza
hace 1 mes
Monterrey, México IND SUPPORT MEX A tiempo completo**Ind Support & Associates** se creó hace tres décadas inspirada en la vocación de servir y proporcionar soluciones Integrales de la más alta calidad a nuestros clientes; siempre apoyando y direccionando todos nuestros esfuerzos para lograr en conjunto con ustedes, el objetivo en común que es la solución a sus proyectos de inversión, asegurándole...
-
Supervisor del Área de Limpieza
hace 2 meses
Monterrey, México IND SUPPORT MEX A tiempo completo**Solicitamos: Supervisor de Limpieza para Turno Vespertino** **Área de trabajo: Clínica Cuauhtémoc y Famosa **(Cerca de la estación de metro General Anaya) **Funciones**: Supervisar y dirigir a los operarios a cargo con los recursos necesarios para el desarrollo de actividades en sitio con base a controles y procedimientos establecidos para la...
-
Student Worker
hace 2 semanas
Monterrey, México The LEGO Group A tiempo completoJob DescriptionIf you are looking to get a great internship experienceThis is the opportunity to do so by joining the IT department at The LEGO Group!Play your part in our team success! As part of the Global End-User Support organization, you will have the opportunity to help us to optimize the usage of business technologies to increase the productivity of...
-
Support Specialist
hace 4 días
Monterrey, México FreshBooks A tiempo completoAbout FreshBooks is a leading cloud-based SaaS accounting software designed with one goal: to help small business owners grow. We reached unicorn status after raising our valuation to more than $1 billion and continue to scale our business to serve business owners, their clients, and accountants in more than 160 countries worldwide. FreshBookers are...
-
PowerBI Support
hace 1 mes
Monterrey, México Weir Group A tiempo completoPowerBI Support & Administrator The Weir Group Location: Monterrey, Mexico Onsite/Hybrid Purpose of Role: Working as a member of the Data & Analytics team within Information Systems & Technology, this role provides administration and support for PowerBI users across the organization. The role is focused on supporting users with their use of PowerBI and...