Customer Success Representative

hace 7 meses


El Salto, México Molex A tiempo completo

**Your Job**
As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base.

**Our Team**

You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform), providing vital information to help our customers successfully achieve their production plans. If you are looking to be a part of a team recognized as critical to the success of our business and provide world-class service to the customers of a highly respected global technology company, we'd like to talk with you

**What you will do
- Support the Order Management Process, including pre-and post-order activities, like reviewing documents for accuracy, ensuring Molex minimum order quantities are met, pricing is correct, etc.
- Collaborate with our partners in Sales to share information and present a unified message, ensuring value creation for both Molex and the customer.
- Manage order changes in SAP system and compile data reports on schedule agreement activity from the SAP system.
- Attend and participate in team meetings and departmental trainings to support CX (Customer Experience) Team activities; offer input and interact with your team members.
- Suggest opportunities to streamline or automate procedures related to your assigned activities and functions.
- Engage in a respectful challenge process where all ideas are valued.

**Who you are**
- Bilingual (Spanish/English)
- Desired: High Bachlor's degree
- Minimum 3 years of customer facing job-related experience.
- Experience with Microsoft Office Suite
- Effective communication skills that demonstrate the ability to express ideas clearly. The ability to organize data and analyze the information to tell a story.
- Organizational, time management and interpersonal skills

**What will put you ahead**
- SAP Knowledge
- Salesforce Knowledge
- Customer-facing experience handling inquiries in a manufacturing or logistics environment
- Intermediate Excel skills
- College degree

**Who We Are**

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to -data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.



  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    Your Job As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. Our Team You will interact with our systems, including SAP and Salesforce (the world’s top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Your Job** As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for an assigned segment of our account base. **Our Team** You will interact with our systems, including SAP and Salesforce (the world's top customer relationship platform),...


  • El Salto, México Molex A tiempo completo

    **Your Job** Molex is seeking a dynamic and proactive Manager for our Customer Service team that will support our Global Sales and Marketing Division. The position will organize staff and manage the Supervisors of the Customer Service Representative teams and ensure the teams and team members are providing industry-leading customer service. **Our Team** At...


  • El Salto, México Molex A tiempo completo

    Unlock your potential as a Customer Success Operations Specialist with Molex, a global leader in electronics and interconnect solutions. We're seeking an exceptional professional to join our team and drive customer success.About the RoleWe are looking for a highly skilled and organized individual to support our customer success efforts. As a Customer Success...


  • El Salto, México Mass Precision A tiempo completo

    **About Us**: MASS Precision Inc. is a global manufacturer with over 30 years of experience excelling in the custom contract manufacturing of electronic chassis, frames, fabrications, and turn-key electro-mechanical assemblies built to customer specifications. MASS Precision Inc. manufactures medical devices and military electronics for some of the largest...


  • El Salto, México Molex A tiempo completo

    **Your Job** At Koch Industries, we are seeking a dedicated and detail-oriented Customer Service Representative to join our team. This role involves ensuring the highest level of daily contact with our customers, processing orders with precision, and collaborating with various internal teams to provide outstanding service and support. **Our Team** You will...


  • El Salto, México Molex A tiempo completo

    **Your Job** Molex is seeking a dedicated Customer Fulfillment Representative to join our Guadalajara team to ensure our operations align seamlessly with customer expectations and demand. This role is vital in maintaining strong positive relations with our customers by managing pre-order and post-order activity and ensuring customer satisfaction within the...


  • El Salto, México Molex A tiempo completo

    **Your Job** Molex is seeking a dedicated Customer Fulfillment Representative to join our Guadalajara team to ensure our operations align seamlessly with customer expectations and demand. This role is vital in maintaining strong positive relations with our customers by managing pre-order and post-order activity and ensuring customer satisfaction within the...


  • El Salto, México Molex A tiempo completo

    Company OverviewMolex is a highly respected global technology company recognized for its commitment to delivering world-class customer experiences.About the RoleWe are seeking a skilled Customer Success Representative to join our team. As a key member of our Customer Success Team, you will be responsible for ensuring a best-in-class customer experience for...


  • El Salto, México IMI A tiempo completo

    Integrated Micro-Electronics, Inc., also known as IMI, is one of the leading global providers of electronics manufacturing services (EMS) and power semiconductor assembly and test services (SATS) in the world. CUSTOMER SERVICE REPRESENTATIVE **Requisitos**: Escolaridad: Licenciatura terminada Negocios Internacionales, Administración o Afin. Experiência...


  • El Salto, México Molex A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Representative to join our team at Molex. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and wants to make a real impact.Key ResponsibilitiesSupport the Order Management Process, ensuring accurate document review, meeting minimum...


  • 22215, Baja Maq. El Águila, B.C., México NAPS Mexico A tiempo completo

    **Job Title**:Customer Service Representative **Responsibilities**: - Address inquiries and resolve issues related to product details, order processing, and follow-ups. - Maintain a high level of professionalism and build strong relationships with clients. - Ensure accurate documentation and reporting of customer interactions. - Collaborate with internal...


  • Apaseo el Grande, México Hella A tiempo completo

    **CUSTOMER SERVICE REPRESENTATIVE** Location Amexhe, Mexico **Pacesetting. Passionate. Together.** HELLA is a listed, internationally positioned automotive supplier operating under the umbrella brand FORVIA. Within this de facto group, HELLA stands for high-performance lighting technology and automotive electronics. At the same time, the Company covers a...


  • El Salto, México Molex A tiempo completo

    Molex, a leading supplier of connectors and interconnect components, is seeking an experienced professional to join our Guadalajara team as a Customer Fulfillment Representative. This critical role involves ensuring seamless alignment between our operations and customer expectations.As a key member of our supply chain team, you will play a vital part in...

  • Customer Service Advocate

    hace 4 semanas


    El Salto, México Mass Precision A tiempo completo

    At Mass Precision Inc., a global leader in custom contract manufacturing, we are seeking a highly skilled Customer Service Representative to join our team.About UsWe have over 30 years of experience excelling in the production of electronic chassis, frames, fabrications, and turn-key electro-mechanical assemblies built to customer specifications. Our...


  • El Salto, México Molex A tiempo completo

    **Overview**Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications.The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products, and...