Customer Support Associate

We are looking for a Customer Support Associate to assist our customers with technical problems and other general concerns when using our products and services. Customer Support Associate responsibilities include resolving customer queries, recommending solutions, guiding product users through features and functionalities, and other associated duties. To be...

Osmind is the premier platform for clinicians and researchers advancing new life-saving mental health treatments. Today, mental health disorders are one of the leading causes of death worldwide, especially among young adults, and are tied to shortening lifespans. While there have been developments in new psychiatric medications since the first FDA approval...

Customer Success Associate - Full time We're crafting the future of the voice-over industry and were currently looking for a full-time Customer Success Associate who'll help look after Voice123's global user base of voice actors and clients! So, are you comfortable working in a highly-efficient and fast-paced technology environment? Then this is a fantastic...

**WE ARE HIRING** **BILINGUAL SPEAKERS** We are a cleaning company hiring customer support lead position, we’re based in Houston, Texas. We’re currently hiring English and Spanish speakers (Fluently in English). This is a customer support job, the duties are the following-Call customers to confirm appointment and personalized experience based on their...

**Customer Support.** **CWP extends SAP EAM and Supply Chain functionality with pre-packaged, natively built mobile apps, certified by SAP and developed with UX principles.** **Required skills and experiences**: - 3 years of related customer support experience in SaaS and in SAP - 2 years of experience in a leadership/managerial role - Clear and concise...

RESPONSIBILITIES: - Assist clients with product inquiries, troubleshooting, and technical support - Conduct outbound calls to follow up on customer inquiries and resolve any outstanding issues - Maintain accurate and detailed records of customer interactions and transactions - Collaborate with internal teams to escalate and resolve complex customer issues -...

Framework Science is on a MISSION that focuses on Exploring new technologies and building tomorrow’s Applications. This means we hire TOP Engineers and Designers by providing great benefits and pay so they can focus on solving what’s never been solved before. Our aim is to push the needle of innovation while enabling Technical staff to impact code or...

Responsibilities: - Engage with Customer Sales support team to create customer portal set-up. - Deal creation with the set of products agreed with the Customer. - Update price inside the deal in Eclipse Tool. - Create Customer Configuration in OCC based on the customer requirement. - Create separate portal for dedicated stakeholders on HP2B tool. - Create...

International Company requests: Technical Support and Customer Service 100% Remote, but be in Monterrey for training issues 100% Face-to-face Area to work : Av. Eugenio Garza Sada The PositionResponsibilities and Duties - Gather customer information and determine a customer’s issue by analyzing symptoms and figuring out the underlying problem/root...

Role As a Customer Support Agent at Research Solutions, you will take part in our customer care activities by providing information about our products, and efficiently answering questions and resolving situations that our clients may face and need assistance with. This is a remote position based in Mexico, and reports to the Customer Support Team...

Zipdev is looking for a talented Customer Experience Associate to join our remote team and collaborate with a US-based client. We are looking for an experienced Customer Experience Associate to work with our client, a women-led team to become a key player in the organization - not only to grow the business but to grow their impact. We are looking for someone...

We are seeking a motivated and results-driven individual to join our team as a Business Support Associate. In this role, you will be responsible for assisting with business activities and managing day-to-day operations tasks. You will work closely with the management team to help ensure efficient operations and closing the day-to-day Support tickets. **Key...

We are a leading multi-modal OTA (Online Travel Agency) in Asia. Our company is headquartered in Singapore with its main office located in Bangkok. We provide online booking services for all sorts of transportation ( trains, buses, ferries, flights, transfers ), visas, hotels, and day trips to customers from all over the world. Working Hours: 5 days a week/...

**Requirements**: - L1 and L2 technical support - Assist and support customers with web integrations. - PHP, HTML, and CSS troubleshooting. - Diagnose and troubleshoot problems of e-commerce platforms. - Make recommendations for improvement and innovation. - Analyze system specifications and translate system requirements to manageable and measurable...

Bring your creative and analytical skills to a team where you’ll be inspired, empowered, and rewarded for life by creating products that impact thousands of families every day. Position**:Associate IT Tools** Location/Division Specific Information**:Mexico **/ Engineering Division **What will you do?** - Provide next-tier support for IT support teams to...

**About Dealfront**: We are a remote-first, international SaaS company helping businesses maximise their revenue potential in Europe and the US with our Go-To-Market SaaS Platform. We are the successful merger of Leadfeeder and Echobot, bringing two industry leaders together. What makes us unique? With origins in Finland and Germany, the country with the...

**CVs to be submitted only in English** We are looking for people with great customer service and administration skills to join our Support team working our weekend night shifts. You should have experience in both administration and dealing with clients on the telephone and also a good attention to detail. Some scheduling experience would be an advantage...

**TripleTen** _is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack...

Effectively managing the company chats, E-mails and calls - Identifying and assessing customer’s needs to achieve satisfaction - Receiving and handling inquiries from New Leads and clients through Phone Calls, Chat, E-mails and Portal -Offer support to the lead/client within the specified time frame - Updating CRM and keeping records of all communications...

If you are looking to upgrade your professional career by working remotely for a US company, we have good news! CobaltoTalent is hiring **Customer Service Reps **in Mexico to support the success of our US clients. CobaltoTalent is a US-based recruiting company dedicated to increasing productivity and peace of mind for business leaders. Are you ready for an...