![Gordian Staffing](https://media.trabajo.org/img/noimg.jpg)
Remote Customer Service Agent Collections
hace 2 semanas
**Our client**:
They are a quickly growing, family-owned company that looks to hire the best people and provide them with the most opportunities for career growth and happiness. They treat their clients and homeowners as if they are their neighbors and aim to create the best communities that people want to raise their kids in. They genuinely value their team members, and want everyone to enjoy their job.
We are looking for a **Customer Service Representative **to support the following activities:
- Answer telephone and direct calls to the correct personnel when needed.
- Take and relay messages in a timely fashion.
- Provide helpful information to callers.
- Handle a high volume of calls.
**Work Schedule**:
Monday through Friday 8:30 to 17:00 CST MEX
Daylight saving in the USA 7:30 to 16:00 CST MEX
**We Offer**:
- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)
After the 3-month probation contract, we add the following:
- Minor medical insurance (Clinic may vary according to your city)
- Food vouchers (10% of the gross salary)
- Restaurant tickets ($2,000 pesos)
- Saving fund (8% of the gross salary)
**Minimum requirements**
- **MUST: Advanced English (Strong communication skills: writing and speaking)**:
- Minimum 2 years of experience in a call center for American customers.
- Experience working in a campaign for collections, CSR for financial entities it's a plus.
- Strong abilities to handle difficult customers.
- Feel comfortable with a heavy phone volume.
- Independent.
- Experience working from home in a similar position.
**Skills**
- Organized
- Detail Oriented
- Effective communication
- Empathetic
- Customer Oriented
- Assertive
**Gordian Staffing, A New Way of HR**
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
**Salary**: $18,000.00 - $20,000.00 per month
Application Question(s):
- Where are you located?
- What's your English level?
- What was your last salary?
**Experience**:
- Call Center: 2 years (required)
Work Location: Remote
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