Remote Customer Service Representative

hace 4 semanas


Desde casa, México Tele-Help LLC A tiempo completo

Customer Service Representative

**Duties**:

- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints and issues with patience and empathy
- Perform data entry tasks accurately and efficiently
- Upsell products and services to customers when appropriate
- Conduct outbound calls to follow up on customer inquiries or to provide updates on orders
- Communicate effectively with customers to ensure their needs are met
- Maintain accurate records of customer interactions and transactions

**Skills**:

- Excellent phone etiquette and communication skills
- Fluent in English (verbal and written)
- Strong sales skills with the ability to upsell products or services
- Proficient in data entry with a high level of accuracy
- Bilingual or multilingual abilities, especially in Spanish, is a plus
- Experience in outbound calling is preferred but not required

Join our team as a Customer Service Representative and be part of a dynamic and customer-focused organization. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. We offer competitive pay, opportunities for career growth, and a positive work environment.

Pay: $10,000.00 - $15,000.00 per month

Work Location: Remote



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