Technical Writer

Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
- Work collaboratively with different internal teams such as developers, engineers, service personnel, qualification experts, and project managers to obtain in-depth understanding of the product and the documentation requirements
- Develop content for print and online documentation
- Provide detailed status and progress on a regular basis

Required Technical and Professional Expertise
- Excellent written and oral English communication skills
- At least 1-2 year of experience as a technical writer
- Ability to work with a global team of experienced developers and writers
- Good outlining and topic organization skills for existing and new documents
- Good Subject-Matter Expert (SME) interviewing skills, along with self-research skills
- Familiarity with the Agile development process
- Self-managing, independent, and proactive, requiring mínimal supervision
- Bachelor’s degree in a relevant field.

Preferred Technical and Professional Expertise
- Formal technical writing course
- Experience in creating diagrams and graphics
- Experience using GitHub Enterprise/GitHub Desktop for the document repository of source files
- Knowledge and experience in DITA, structured writing, topic-based authoring, content tagging, and content reuse
- Understanding of IBM Digital Content Services (DCS), and using IBM Doc Manager and Workflow Manager (WFM) for content publishing
- Familiarity with the IBM Style Guide
- Familiarity with the latest storage technologies, implementations, and products

About Business UnitIBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?