Director Account Management
hace 1 mes
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives.
Job Summary
- To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a _
- Director, Account Management_
- located in _
- Guadalajara, North Campus_
- . Reporting to Sr Director, Account Management _provide the business with optimal quality, pricing & delivery performance and P&L control for managing strategic accounts and will establish and maintain good strategic customer relationships in order to achieve maximum advantage for the company with the delivery of a quality product to its customers.
What a typical day looks like:
- Set and Execute 3YP.
- Guide quarterly financial planning process with sites and hold up orgs.
- Comprehension of P&L and Balance Sheet on levers to improve.
- Set goals for specific accounts of controls.
- Price business in line with segment goals.
- Manage Customer escalations.
- Coordinate multiple sites and functions to exceed customers' expectations.
- Owns results of Sales, Profit, and Inventory. In charge offer delivering growth and maintaining a Sugar Pipeline.
- Relationship management with Customer at executive / resolution-making levels.
- In charge of closing all commercial negotiations and client pricing changes including recovery of labor indexing and other inflationary costs.
- Accountable for projects/initiatives to maximize COP and drives site focus on efficiency programs.
- Segment relationship management and information flow, developing growth through pan-Flex contribution.
- In charge of contract renewals, changes and maintenance.
- Accountable for delivery on Customer Satisfaction and for Viewpoint scoring across all sites.
- In charge of improving communication and driving best practices across multi-sites.
- Control of tracking risks on the business and reporting to Flex business accordingly.
The experience we’re looking to add to our team:
- BA/BS/MBA Or Equivalent work experience
- Typically requires a similar experinece/account management experience.
- Demonstrates expert operations, technical and people and/or process skills as well as customer (external and internal) relationship skills.
- Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
- Demonstrates detailed expertise in very complex functional/technical area or broad breadth of knowledge in multiple areas.
- Understands the strategic impact of the function across sites.
- Proficient English writer and speaker
- Senior quotation experience
What you’ll receive for the great work you provide:
- Competitive Salary.
- Life & Medical insurance.
- Christmas Bonus.
- Food Coupons.
- Saving Fund.
GR66
Job Category
Sales - Marketing - Account Mgmt
**Required Skills**:
Optional Skills:
.
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